Drive CD/DVD internal L50-B-1VE satellite does not
I have the following Satellite L50-B-1VE, problem updated to win10: I cannot mount DVD/Cd on my player. Using an external drive, it works. He used to work after upgrade win10.
I tried uninstalling the driver, the IDE controller, removing lowfilters in regedit (there is only anydvd) without success.
So there is doubt on the presence of a hw problem, I want to make sure of before you send it to a repair centre.
I tried with a picture of relief without success (unfortunately not enough - old problem is still there). I have also generated victory 8.1 recovery disk.
Here's what I think to move forward (alternatives):
- Doing a full backup to a drive ext, reset the PC to the factory (it will be 8.1), test pilot and restore using system restore
- Start Advanced 8.1 drive, check if at least one DVD can be read, he quit and restart normally.
Those above allows to be sure of the nature of the question?
My questions:
- Clearly the 2. Looks the less time-consuming. Can I assume that the driver is loaded to play the DVD are the factory ones? Is my configuration of win 10 preserved, so that I can avoid backup?
- 2 is also the procedure I need to follow before you send the laptop to repair. In any case:
- Any problem to recover an image to win 10 in a win environment 8.1?
- I noticed that some programs use c: route to store their data (one of them is relevant to my tax data). Are these directories held by backup or manually register the)
Thanking in advance suggestions/answers
My question is how do I roll back for CDs of native drivers set up so I can tell if it's a hardware or a sw problem?
Tags: Toshiba
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