Drive DVD/CD-RW of the proBook laptop does not read the CD mudic

I use a 4410 s HP ProBook and the CD/DVD drive comes with the laptop for almost 2 years.

He used to have no problem to read the CD/DVD, but about 2 months ago it stop just reading of CD (DVD is fine). I tried many CDs of different music from different brands, but it did not work so I assumed that the drive had to be replaced.

However, it works very well with data CD (I just realized it today) so it must have been something wrong with the hardware/software, but I don't know what it is.

Any suggestion how to solve the problem? I want to try all the options before you use the system recovery and having to reinstall all the software again

Well... the problem is solved by itself. One of the things that I tried yesterday milion needs!

Tags: Notebooks

Similar Questions

  • My laptop does not read the dvd, but another laptop computer bed. PL advise solution. Thank you

    My laptop is Pressario V2000. My laptop does not read the dvd, but another laptop reads the same dvd. PL is the solution. Thank you

    Try another DVD to verify that your laptop can read at least the other DVD.  If he can't play other DVD's then you need to replace the DVD - CD ROM drive supplied with your Pressario.

    Another thing you can try is to check fingerprints or scratches on the DVD, some DVD players are more sensitive than others.

    J W Stuart: http://www.pagestart.com

  • I have works suite 2005-but my laptop does not read so good

    but my laptop does not read if good, Cd is in gd condition, how can I get better results when need to use it?

    Clean the cd with water / use it on another machine to test his condition. Try a different brand cd to test the drive.

  • USB on the laptop does not read anything that is connected to them

    USB on the computer laptop does'nt read whatever it is connected to them. For example, I plug the mouse, the light on the mouse turns on but does not move, Device Manager does not read install is not reading .What do that?  Laptop is hp athlon.

    Hello

    See the link below:
    A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive:
    Let us know if that helps.
  • Computer HP pavilion dv6500 laptop does not read or play media, error code 31

    I have hp pavilion dv6500 laptop, - my dvd do not read or play - I went to Device Manager and opened it and it says the drivers required for this device-code 31.le how to fix it, please

    * original title - adapter #4-31 the code *.

    http://support.Microsoft.com/kb/982116/en-AU

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    See if the information above solves the problem.

    See you soon.

    Mick Murphy - Microsoft partner

  • Why laptop does not read discs

    Hey people, I know nuthing about computers, my question is why my laptop does play not any DVD, CD or blank disc? It was, my machine stopped working yesterday. 2 day I put any type of disc and the custom of lappyjus read, it makes funny noises, AutoPlay will not come to the top and does not record on the screen when I look in my computer. I have 3 media players in the laptop, it has something to do with my problem? am I missing drivers or codecs?

    Hi mmatt3,

    "Funny noises? It maybe the CD/DVD drive is endangered. You may need to have the disc extracted by a computer repair shop or, if the laptop is still under warranty, contact techncial support people of the PC manufacturer.

    John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web: http://www.winuser.co.uk ; Web: http://xphelpandsupport.mvps.org ; Web: http://vistasupport.mvps.org ; Web: http://www.silversurfer-guide.com

  • Computer does not read USB drives

    original title: USB keys

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • my new laptop does not read a USB

    What happens when you insert the USB - anything?  He make up a menu of options or give you any error messages or anything like that?

    If you go to start / computer use you see the USB it?  If so, double-click it to open it.  If this isn't the case, read on.

    Go to start / Control Panel / administrative tools / computer management / disk management and see if you can see the USB it.  It cannot be listed with a letter, but it may still appear.  If it is there, please post any information on this subject, he said EXACTLY Word for Word.  If she's not here, it is not really considered by the system.

    You have an another USB, you can try in the machine to see if she had somethiing to do with the stick rather than the PC?  You have another PC on which connect the stick to see if it works on another computer.  Have you ever used this front USB on any computer or is it new?

    You have all other USB devices connected to your system and they work well?  If this isn't the case, you have a USB mouse or other device, you can test on the computer to see if it works (if we exclude a problem with the USB ports or USB drivers).

    To be honest, as it is a new computer, I would contact the technical assistance service and to ask for help they should be happy to offer because it is a new computer from the computer.  They may be able to help more of us because they know that their systems better than we do (and I don't even know the manufacturer of your computer, the USB key, or almost anything).  In some cases, to play with the system without contacting them can void the warranty and you certainly don't want to do.

    I hope this helps.  If not, please answer my questions and give me the results of the procedures I asked you to try (including contact with the manufacturer) and we will see where to go from there.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • My DvD drive in my HP laptop is not reading the disc... I have something to turn it off?

    My dvd player in my hp laptop is not reading the disc... any ideas

    The following links may be worth a visit:

    (982116) your CD or DVD drive is missing
    or is not recognized by Windows or other programs
    http://support.Microsoft.com/kb/982116
    (Windows XP / Windows Vista / Windows 7)

    Your CD or DVD drive cannot read or write media
    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  • My laptop does not recognize the DVD drive or an external USB DVD drive.

    My laptop does not reconise the integrated DVD or an external USB, DVD player.  But if I set the BIOS to let the laptop for the start of the DVD player and the DVD player worked fine.  He could read the disc.  Once, I deleted the program Nero of the system and I don't know if some Windows file has been corrupted.

    Hello

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    ===================================================

    After the foregoing:

    References to Vista also apply to Windows 7.

    Step 1: Please make all underneath the same if you have done some before as is often
    the set of operations that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device.
    The driver tab - click on update drivers (this will probably do nothing) - then do a RIGHT CLICK
    the reader - UNINSTALL - REBOOT this will refresh the default driver stack. Even
    If the drive appears not to continue below.

    Then, work your way through these - don't forget the drive might be bad, might
    having a cable loose or slight corrosion on the contacts (usually for a laptop) and
    other questions.

    Your CD or DVD drive is missing or is not recognized by Windows or
    other
    programs
    http://support.Microsoft.com/kb/314060

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other
    programs - a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The DVD player does not work after installing Windows 7
    http://support.Microsoft.com/kb/975270/

    The CD drive or the DVD drive does not work as expected on a computer that
    you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the
    Setup Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then check
    in both ends of the cables. Remove and replace, do not just tight. For portable computers, you can
    Often, clean power and contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the system
    Designer and manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case
    (Read burn CD & DVD and CD and DVD). So it is not unusual for 1 or 2 pieces
    No function while others do so properly.

    Did you follow the Troubleshooting Guide for the reader who still does not work? He
    are some registry entries that do not fix the resolution of problems and those who "might".
    be the cause.

    Check with your system manufacturer Maker and possible device for two firmware
    updates
    and the correct registry entries for your car.

    Here are the keys in my opinion, are those in question - for the CD/DVD drive - sub
    the key of course because there will be other subkeys in these keys. Do not forget to ask specific
    involved as well as the settings key.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
    CD/DVD drive someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://Club.myce.com/F61/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a restore
    Point before you change anything whatsoever) - find the DevManView device and then right click it open in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager,
    that displays all devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.
    --------------------------------------------------------------------------------------------
    Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

  • My Dell laptop does not recognize the DVD / CD player or D drive more.

    My laptop does not recognize the DVD / CD player or D drive more. It is built in and included with the computer is a Dell. Can't use it because the computer can't find it. All ideas

    Original title: DVD player

    If it just happened all of a sudden, you can restore the registry files of the system in working order by following option n ° 1 on this page.  If this does not work, you can be reasonably sure that the configuration of the system is not the problem and start looking into other possibilities as a broken drive or a bad connection inside the cable.

  • All of a sudden my laptop does not recognize the cd/dvd drive.

    Just today my cd/dvd drive is not recognized. My laptop is HP Pavilion dv6244us, Vista Home Premium software. The cd/dvd drive is only a factory with LightScribe. In Device Manager there is a yellow! next to the name. When I double click on it, it says what follows in the device status area: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) "I'd appreciate any help you can give.

    Thank you

    Chris

    Hi Chris,

    First, try the automated Microsoft fixit at the link below.

    Vista

    Check if the drive works now.

    If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

    sfc/scannow                (Note that there is a space between sfc and /)

    Let the entire process, then the output type and press ENTER.

    Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

    Kind regards

    DP - K

  • My laptop does not recognize the disc that I put in the cd/dvd rom

    My laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp. My laptop is a Dell Inspiron 6000

    Original title: my laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp.

    Hello

    Welcome to the community of Microsoft and thanks for posting the question. I've surely you will help find a solution on the issue.

    Perform the steps described in the article:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.Microsoft.com/kb/314060

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

    Hope this information helps. Please reply back with the State so that we can help you.

  • MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

    MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

    I DON'T KNOW WHAT IT IS.

    I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

    IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

    HELP PLZ

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then check the cables
    both ends. Remove and replace, do not just tight. For laptops, you can often clean power
    and contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the system manufacturer
    and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • My HP Presario f 700 laptop does not recognize my CD/DVD drive and will not burn or play CDs or DVD movies.

    My HP Presario f 700 laptop does not recognize my CD/DVD drive and will not burn or play CDs or DVD movies.

    I have a lightscribe, CD/DVD player, and I started having problems about a month ago... I tried to burn a lightsribe CD and my computer told me that I didn't have a CD Lightscribe drive (I!)... then when I just tried to burn the music on the CD, he didn't do it either... Finally a week ago, I tried to play a movie on my laptop, and that does not work either.

    When I insert in the film or the cd, the drive lights up and I can hear the work, but it is as if she has no connection with my laptop and my laptop is not picking up the CD/DVD drive try to play a movie or a cd.

    A friend suggested that I go to the HP website and am trying to download a driver, but I didn't know what to do once I got to this website, and I don't know if it will work.

    If you know how to solve this problem, or if you have had a similar problem with your computer, please help, thank you.

    Hello

    Try the microsoft 'fix - it' for your problem below

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    and read this information too

    http://support.Microsoft.com/kb/982116/en-us

  • The CD/DVD drive does not read discs

    Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc.  It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system.  I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same.  Hope that there is another work around here... Thank you...

    Have you tried using other burning software?

    Try this free you see if you receive messages.

    http://CDBurnerXP.se/

Maybe you are looking for

  • Using the API Teststand to get the dependencies of files to a workspace

    Hi all I have a very difficult time with the Teststand API to do what I want. I need to automate the deployment of the space in our system of Labview, I need to get the path of all the dependencies used in a workspace to create a label in Perforce (S

  • E0K05UA

    HP Envy 15-j053cl (E0K05UA) TouchSmart laptop Hello I have the above model and I was looking to upgrade components and had a few questions: 1. is there a list of the specifications detailed on the motherboard so I can watch the answers to my question

  • Please add compressor to Media Player to view movies with bad soundtracks

    Please add compressor to Media Player to view movies with bad soundtracks

  • How to get the name of publication

    Hi allHow can I get a name of a composition corresponding to a specific layer?Thank youMartin

  • Erase/delete account

    Hello! I have a free subscription to creative cloud. Now 30 days of program adobe trial versions is finished. How can I delete/cancel my account?