Drive DVD Combo dv4-1125nr problem

I have a HP DV4-1125nr, the problem ive got recently is that I can read and burn DVDs Double layer but can't read the DVD (R - or R +) and neither CD I'm looking for and I don't see anyone having this problem, if anyone can help me please? I would apreciate so much!.



First, try the automated Microsoft fixit at the link below.

Windows 7


Check if the drive works now.

If the drive does not, in the Start Menu, open Control Panel and click Device Manager.  Click to open the IDE ATA/ATAPI controllers.  Right-click on the first channel and select uninstall.  Do not delete if requested drivers.  When uninstalled repeat the process for each channel.  Also, if an ATA controller is listed, right click and uninstall it, once again is not removing the drivers if requested. Then, open the CD-ROM/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.

Restart the computer and let Windows reinstall devices.  Check the disc again.

If it still does not work, re-run the fixit automated Microsoft at the link below.

Windows 7


Then, in the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

Kind regards

DP - K

Tags: Notebooks

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