Drive DVD - RW external USB HP cannot play DVD movies

I bought a HP touchsmart computer laptop and a DVD - RW external USB HP drive.  I can burn disc and play music, but cannot play dvd movies. It worked fine with my dektop, I could play movies with windows media player.

Anyone with a solution?

I downloaded VLC player now its working!

Tags: Notebooks

Similar Questions

  • My laptop does not recognize the DVD drive or an external USB DVD drive.

    My laptop does not reconise the integrated DVD or an external USB, DVD player.  But if I set the BIOS to let the laptop for the start of the DVD player and the DVD player worked fine.  He could read the disc.  Once, I deleted the program Nero of the system and I don't know if some Windows file has been corrupted.

    Hello

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    ===================================================

    After the foregoing:

    References to Vista also apply to Windows 7.

    Step 1: Please make all underneath the same if you have done some before as is often
    the set of operations that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device.
    The driver tab - click on update drivers (this will probably do nothing) - then do a RIGHT CLICK
    the reader - UNINSTALL - REBOOT this will refresh the default driver stack. Even
    If the drive appears not to continue below.

    Then, work your way through these - don't forget the drive might be bad, might
    having a cable loose or slight corrosion on the contacts (usually for a laptop) and
    other questions.

    Your CD or DVD drive is missing or is not recognized by Windows or
    other     programs
    http://support.Microsoft.com/kb/314060

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other
    programs - a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The DVD player does not work after installing Windows 7
    http://support.Microsoft.com/kb/975270/

    The CD drive or the DVD drive does not work as expected on a computer that
    you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the
    Setup Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then check
    in both ends of the cables. Remove and replace, do not just tight. For portable computers, you can
    Often, clean power and contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the system
    Designer and manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case
    (Read burn CD & DVD and CD and DVD). So it is not unusual for 1 or 2 pieces
    No function while others do so properly.

    Did you follow the Troubleshooting Guide for the reader who still does not work? He
    are some registry entries that do not fix the resolution of problems and those who "might".
    be the cause.

    Check with your system manufacturer Maker and possible device for two firmware
    updates     and the correct registry entries for your car.

    Here are the keys in my opinion, are those in question - for the CD/DVD drive - sub
    the key of course because there will be other subkeys in these keys. Do not forget to ask specific
    involved as well as the settings key.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
    CD/DVD drive someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://Club.myce.com/F61/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a restore
    Point before you change anything whatsoever) - find the DevManView device and then right click it open in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager,
    that displays all devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.
    --------------------------------------------------------------------------------------------
    Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Store. E TV - cannot play video movies

    Hello!

    I bought a hard drive type 50 GB media to Store.e tv.
    My problem is that I can not play almost any video films.
    Only some files xvid, and none of the files I've converted plays the hard drive.
    Can someone post me which converter I have to use or display the firmware original pls?

    On the toshiba site, I can't find the firmware...

    Sorry for my worse English ;-)

    THX

    Hello

    The new firmware can be downloaded from the Toshiba UE driver page.
    http://www.Toshiba.EU/innovation/download_drivers_bios.jsp?service=EU
    But it seems that the firmware for Stor.E TV is not available.
    Only the firmware for Store.E TV + is available (update) and can be downloaded. But I'm don't think that its compatible with Stor.E TV.
    Choose which leads to the download area.
    -options
    -drive devices
    -Multimedia hard drives
    -3.5 inch StorE TV +.

    According to the file formats supported.
    The manual says that this device supports.
    Playing movies-> DAT (VCD), VOB (DVD), ISO (DVD), MPG (MPEG-2/1) and AVI (MPEG-4, XviD) files
    -> MP3, WAV and WMA music playback
    -> JPEG photo playback

    Pro & WMA Advanced profile and WMA with DRM are not supported

  • Windows media player cannot play my movie

    I couldn't play my .avi film. The system could play normally without any problem, I installed all the codecs. Two days ago I have to reinstall the drivers on my speakers and they are not in Windows media player. Any other type of file works fine. I can't just restore my previous settings of the computer. What should I do now?

    Xavier wrote:
    > I did the same thing as the previous guy did... [I think] and when I
    > played your clip.it worked very well. so why not my films
    > play? Help me please
    ================================
    When you say 'Movie' do you mean DVD?

    Have you tried the free VLC Media Player:

    VLC Media Player
    http://www.videolan.org/

    --

    John Inzer - MS - MVP Digital Media Experience

  • EXTERNAL USB HDD OR SSD DOES NOT

    I have a HP Omni100 5052 all in one PC. the USB flash drives works. External usb hdd or ssd will not work. Does not appear in my computer or Device Manager.

    Problem sloved. I had to go into Disk Manager and set up for the sheer volume of new and format drive, change the drive letter. Now, it works through usb ports.

  • I have a movie, I can't play this movie in every way. even vlc cannot play.

    details of the film is as follows - Format: Windows Media

    File size: 706 m
    Duration: 1 h 44 min
    Overall bit rate mode: Constant
    Overall bit rate: 947 Kbps
    Overall maximum bitrate: 1 647 Kbps
    Encryption: http://65185998.vidlock.com/v1license/?vidlock_params=aWQ9NjUxODU5OTg7Y2F0ZWdvcnk9MDtmaWxlbmFtZT1NaWNoYWVsICgxOTk2KS53bXY7
    Encoding date: UTC 2013-03-27 03:39:40.430
    Video
    ID                                       : 1
    Format: WMV2
    ID codec: WMV2
    Identifier of the codec/Info: Windows Media Video 8
    Duration: 1 h 44 min
    Bit rate mode: Constant
    Flow: 1 500 Kbps
    Width: 640 pixels
    Height: 480 pixels
    Display aspect ratio: 4:3
    Frame rate: 29.970 fps
    Color depth: 8 bit
    /(pixel*Frame) bits: 0,163
    Stream size: 1.09 Gio
    Language: English (United States)
    Audio
    ID                                       : 2
    Format                                   : WMA
    Format version: Version 2
    Codec ID: 161
    Identifier of the codec/Info: Windows Media Audio
    Duration: 1 h 44 min
    Bit rate mode: Constant
    Flow rate: 128 Kbps
    Channels: 2 channels
    Sampling frequency: 44.1 KHz
    Color depth: 16 bit
    Stream size: 95.4 million (14%)
    Language: English (United States)
    Mr President, I can not play this movie by any means. even vlc cannot play this movie. also wmp. Winamp, divx player, quick time, mediaplayer classic, also fails to play. How can I play this video file. Please help me. System - dell inspiron 15 r, top home windows 7, 32-bit, sp1 quick heal total security.

    It's a film that is protected by the system of protection of the Vidlock.

  • Portege Z930-118 does not recognize the external USB CD/DVD drive

    My new Z930-118, with windows 7 64 bit home, does not recognize the external CD/DVD drive when I plug it into the USB port.

    The CD/DVD device does not even appear at all in Device Manager.

    The reader is a SE-S084 Samsun and works well on another laptop.

    I already checked for the "upper_filter", "lower_filter" with the regedit, but entries are not there, so no help.

    Hello
    I m not very well how to help you.

    I found some information about this WEIRD disc and it seems that he didn't need an external power supply. Its USB bus powered so I guess around 500mA power since it is the default value provided by a USB 2.0 port.

    I don t think that there is a problem of missing software. It is a plug n play device so you need to connect it to the USB port and the system should automatically recognise.

    From my point of view of the few you try to connect the external USB ODD two ports to aid a * Y * Cableusb.
    I think the reader needs more power provided by a single USB port.

  • Portege R500: XP Installation with CD/DVD external USB - SOLUTION drive

    Hi all!

    I just wanted to take five minutes to inform you that installing XP on a Portégé R500 with external USB CD/DVD drive is possible, even if you have already deleted Vista and with a CD bootable XP Win in hand.

    First go into your BIOS and check / set first boot device is CD/DVD player

    Start your installation of win XP from the CD without the F6 thing and let go his way

    After some time, the installation stops and says "cannot find the file xxxx" and you are invited to tell where is this file

    "" Just replace the drive letter "C:" which is given by default with the letter of your CD/DVD drive (and leave the rest as it is) and the installation will continue until the next "cannot find...". "and you need to again replace the drive letter, etc...

    After a complete installation 'automatic assisted manual', you are welcome in Win XP!

    The next question is "where can I find my CD/DVD drive letter?" and the answer is "it's the next letter after your last HARD drive letter" (I consider you have only your Portege with nothing else plugged that your CD/DVD) so more often it will be 'E' C: being the first partition of your HARD disc : is the hidden / recovery partition that winning creates.

    But don't worry, if you type try to the wrong letter, that you will have as much as you want until you find the good and the following "cannot find...". "it will remain the same.

    I hope that this information will help some of you who want a fresh installation of win XP from a newly formatted HARD disk.

    With sincere friendships.

    Mage.

    What a great information!
    Thanks a lot for posting this.

    I think it might be useful to others here.

    Good bye

  • Satellite L300, how to start from the cd/dvd external USB drive?

    I have an old laptop Satellite L300, latest version of the BIOS (2.20) installed.
    I would like to start on a connected external USB CD/DVD player
    PROBLEM:
    BIOS will not start on this CD/DVD disc.
    In the BIOS boot priority is: CD/DVD, USB, HDD
    BEHAVIOR:
    When starting, computer ignores the CD/DVD, ignores the USB and start on the HARD drive.
    QUESTION:
    Is it possible at all boot for CD/DVD USB external?

    Thanks for the efforts made to respond.
    Concerning

    It is NOT possible, I thought. REASON: The BIOS does not, does not reckognize CD/DVD (does not test if code such USB-CD/DVD bootable) drive connected via USB.

  • Satellite Pro P100 - cannot boot from external USB DVD

    My internal DVD player on my Toshiba Satellite Pro P100 failed, and my windows is broken.
    So I bought an external DVD drive to boot from, so I can recover the system using the product recovery DVD.

    Now, he actually goes ahead and starts from the DVD. But once in the setup it gives me the message: "ERROR: file Setenv.ini D:\Setenv.ini or X:\Tools\Setenv.ini not found!

    So I went ahead and checked if the file was... it was... but it is on Drive E:\ (probably because it's a USB device I'm starting from)

    -J' did some research and found that I needed to run the command: X:\tools\recogui /FE: say the recovery my files were actually on drive E:-which has helped a little... until I got a new error where it was always looking for the *. TPA file on drive D: eventhough I have via recogui had specified otherwise.

    Now what do I do to understand everything is to the recoveryprocedure on drive E: and not D:, as he seems to think?

    As I am in the middle of a period of review, quick response would be GREATLY appreciated :)

    Bad new boyfriend!
    Boot from external DVD USB drive is NOT possible!

    You can start only from the inside, ODD, HARD, LAN disk and external USB FDD (floppy)

    Greetings

  • DVD Windows media player cannot play this dvd because it is not possible to activate the ANALOG on the output display copy protection try to install a driver available for your video card

    When you try to play a dvd it (above) is displayed. Anyone know where I can be able to get a updated driver free for my video card, or in any other way to solve this problem. your help would be greatly appreciated. Thank you.

    When you try to play a dvd it (above) is displayed. Anyone know where I can be able to get a updated driver free for my video card, or in any other way to solve this problem. your help would be greatly appreciated. Thank you.

    =======================================
    What version of Windows are you using?

    The free VLC Media Player may be worth a try...

    It will play anything.

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    VLC Media Player (32-bit Version)
    http://www.filehippo.com/download_vlc_32/
    (works on XP, Vista, 7, 8)
    (the name of the file to download is: vlc - 2.0.5 - win32.exe)

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    VLC Media Player (64-bit Version)
    http://www.filehippo.com/download_vlc_64/
    (works on XP, Vista, 7, 8)
    (the name of the file to download is: vlc - 2.0.5 - win64.exe)

    And the following links may be worth a visit:

    (2004673) Windows Media Player cannot
    read the DVD because it is not possible to
    turn on analog copy on the output protection
    view
    http://support.Microsoft.com/kb/2004673

    Windows Media Player cannot play the DVD because it is not
    possible to put on the protection against analog copying on the output screen
    http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=12.0.7100.0&ID=C00D1167&ContextId=61&OriginalID=C00D1167

  • Error - Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Cannot read any DVD.

    Original title: unable to play any DVD

    "Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

    I tried to update all the drivers but the problem persists

    Hi Neil,

    1. have you made any hardware changes or software on the computer before this problem?

    2. what version of windows Media Player do you use?

    You can follow this link & check if the problem persists.

    Windows Media Player Error Message help


    Reference:     How to troubleshoot issues that occur when you play a DVD in Windows XP?

    Hope the helps of information.
    Please post back and we do know.

  • Cannot drag and drop external USB drives

    Hello

    All of a sudden, I can't drag-and - drop or copy and paste all the files on an external USB drive. Windows Explorer stops and restarts each time. A ran the antivirus, malware, CC Cleaner etc and its still the same. Also tried in safe mode.

    The event log is as follows:

    The failing application name: explorer.exe, version: 6.1.7601.23418, time stamp: 0x570898dc
    The failed module name: psdprotect.dll, version: 3.1.76.0, time stamp: 0x4aa9003b
    Exception code: 0xc0000005
    Offset: 0x00000000000012de
    ID of the process failed: 0 x 1450
    Start time of application vulnerabilities: 0x01d1cb1bc9f4ea6a
    The failing application path: C:\Windows\explorer.exe
    Path of the failing module: C:\Program Files (x 86) \EgisTec\MyWinLocker 3\x64\psdprotect.dll
    Report ID: bea55c9d-3711-11e6-981a-00262d7bb69c

    Is this average Winlocker is the cause? Winlocker on my PC for years without any problem.

    Thank you

    Hi, I managed to solve the problem by uninstalling winlocker. I had open Séverine deep and burn the files on DVD first, but I seem to have lost the 30 GB partition that he once used it uninstalled.

    Yes, I came to the same conclusion - uninstall mywinlocker (a dll shared with windows Explorer which has become corrupted). The dll is: psdprotect.dll, version: 3.1.76.0

    Here's what I think happened in my case:

    Microsoft automatically installed Windows 10 on my system. I wouldn't use it and returned to my old operating system (Windows 7).
    During the re installation, Microsoft provided updates for some files (cela "should include" to explore shared dll) HOWEVER, mywinlocker (part of an independent program that was originally installed on my system in 2011 - the old dll remained in place).

    Since Explorer windows update needed now the newer dll - this is why I think that the program was not.

    To know if you have this problem - check your event logs to see what error

    Start / eventviewer / windows logs / request - find the brand red exclamation (view)
    That's what my error looked like:

    The failing application name: Explorer.EXE, version: 6.1.7601.23418, time stamp: 0x570898dc

    The failed module name: psdprotect.dll, version: 3.1.76.0, time stamp: 0x4aa9003b

    Exception code: 0xc0000005

    Offset: 0x00000000000012db

    ID of the process failed: 0xeb4

    Start time of application vulnerabilities: 0x01d1cbf05e82786e

    The failing application path: C:\Windows\Explorer.EXE

    Path of the failing module: C:\Program Files (x 86) \EgisTec\MyWinLocker 3\x64\psdprotect.dll

    Report ID: 189edf94-37e4-11e6-a2db-90fba64d1d10

    I do not use Mywinlocker, so I simply uninstalled the program. But if you use - you'll want to put the information before you uninstall.

    Once uninstalled - explore should work again. If this isn't the case, you may have remaining broken DLL. To run a system cleaner to solve these issues.

    Thank you Moderec for pointing me in the right direction. Like you, I surfed the web to find answers and none of them took into account Mywinlocker. It took some time to solve this - was grateful to finally get fixed! Bravo!

  • I can't play DVDs in Windows Media Player 12 on Windows 7 Pro and get this error msg: Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection.

    Hello, thanks for reading and helping me.

    I try to play a legitimate, belonging to DVD, but Windows Media Player 12 will not play on my computer Windows 7 Professional.  The DVD worked a few days ago, but all of a sudden, I get the following error message:

    "Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

    I did a lot of research of these forums and on the ' net.  Here are the suggested steps I tried without success:

    • I tried VLC player.  This works.  However, rather than use this workaround, I wish to find a solution to my problem WMP/WMC.
    • I tried several DVD for years over the last decade.  These DVD works on my laptop, also running Windows 7 Professional and the shark 007 codec.
    • I uninstalled my Shark 007 codec
    • I tried other codecs (K-Lite)
    • I assured that the latest drivers are installed on my video card, XFX ATI Radeon 5850
    • I tried to uninstall Nero 9
    • I tried to use the Windows 7 troubleshooting options:
    • > Reading and burning CD, DVD and Blu - ray (no problem)
    • > Windows Media Player DVD (no problem)
    • > Windows Media Player Settings (detects a problem, wants to restore factory settings, every time, no matter what happens)
    • A system restore to a time when the DVD was working did not resolve the issue
    • The different links in Microsoft, I found in this forum about this problem do not seem to be useful.  There is a link that points to the set-top boxes, but this page just says: "Windows 7 comes with a decoder.
    • I assured the latest driver is available by going to "Device Manager", right click on the drive, then click on "update driver software".
    • I assured that the latest firmware is installed directly from the manufacturer's website.
    • I tried to reset my DRM by renaming the DRM under C:\ProgramData\Microsoft\Windows folder and by going to this Web site to upgrade:http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp?force=1
    • I've uninstalled and reinstalled Windows Media Player 12 and Windows Media Center via the function "functionality in Windows.

    I would be very grateful if a Microsoft technology could chime.  Thanks for your help!

    MY COMPUTER:
    DVD drive: TSSTcorp CDDVDW SH-S203N ATA Device (Samsung)
    Driver: Microsoft 6.1.7600.16384, dated 06/21/2006
    Graphics card: XFX ATI Radeon 5850 Black
    Motherboard: Gigabyte GA-X58A-UD3R
    Processor: Intel i7-920

    -Intel i7-920, Corsair 6 GB of RAM, ATI Radeon HD 5850, Gigabyte GA-X58A-UD3R, Corsair 800 d case

    Hello

    Try this free program:

    http://www.DVDFab.com/passkey-Lite.htm

    Carlos

  • After replacing hard drive and reinstall Windows, DVD Player cannot play a Blu - ray disc.

    Original title: dvd player

    recently replaced HDD and reintegrated windows 7.  Now my dvd player cannot play a bluray disc.  Any ideas how to solve this problem?

    Duplicate the content of the thread:

    After replacing hard drive and reinstall Windows, DVD Player cannot play a Blu - ray disc

    My hard drive recently broken and we replaced and reinstalled windows7.  Now I'm watching a Bluray DVD and the drive will not read it.  I tried the fix auto and that said they detected a problem but can not fix this.  Any ideas?

    Hello

    You can check these links and try...

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    http://support.Microsoft.com/kb/982116

Maybe you are looking for