Drive external HARD NTFS does not work after the update.

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  Hello Gabriel,

  Thanks for posting your question on the forum of the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  1. What is the brand and model of your laptop?
  2 have you tried to connect the player to another computer?

  I appreciate your efforts to resolve the issue.

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  < re-titled by host >

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