Drive hard failure ID: 6AJBKW-0006HF-XD6U3G-6OUR03

HP Pavilion DM4 - 1063cl

Windows 7 Home Edition

At the start, went to repair disk and continuously ran after 16 hours that I stopped it

F2 run System Diagnostics: hard drive Test: and got the error message in the subject line.

Called HP support and my computer is 3 months warranty and the person on the line could not interpret the failure code.  It is a HP code in interest.  $200 dollars to send it, when I may need just a new hard drive.  Hoping someone can help.  Thank you

The recovery on the other machine disks should work fine as long as it is the same model. And, Yes, Windows backup & restore should be able to restore your files. If I remember correctly, some have reported having to use Windows backup at least once on a new installation prior to the restore function starts to operate. Wouldn't be a significant backup, just backup folder music or something with very little in it. May not even need that step, but if you have a problem with the backup of information no backups were done to try it.

Tags: Notebooks

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    2015-12-03 22:07:55 =.
    2015-12-03 22:07:55 5.9.0.0 EFI diagnostic system has started
    2015-12-03 22:07:55 load white Options
    2015-12-03 22:07:55 acquired SysDiagsBiosData2011 Configuration variable
    2015-12-03 22:07:55 HP thermal diagnosis Protocol not available
    2015-12-03 22:07:55 ID system: 22A 8
    2015-12-03 22:07:55 BIOS HP Image Interface Protocol Version 2.0
    2015-12-03 22:07:55 found 4 4 active processors, Max 4 processors
    2015-12-03 22:07:55 found 1 absolute pointer or protocols
    2015-12-03 22:07:55 0 found UART peripheral path node.
    2015-12-03 22:07:55 found touchscreen device
    2015-12-03 22:07:55 system family: = 2
    2015-12-03 22:07:55 PlatformLang reported as en-US.
    2015-12-03 22:07:55 selected language is currently (eng).
    2015-12-03 22:08:07 Player library initialization.
    2015-12-03 22:08:07 TscPerSecond = 065238C98h
    2015-12-03 22:08:07 installed protocol commands ATA DTDS
    2015-12-03 22:08:07 Found installed DTD ATA commands protocol supporting Packet orders!
    2015-12-03 22:08:07 found 1 hard drive.
    2015-12-03 22:08:07 drive CHIP 0 supported
    2015-12-03 22:08:07 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
    2015-12-03 22:08:07 found 1 optical disc.
    2015-12-03 22:08:07 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
    2015-12-03 22:08:07 ATA Total 2 records found
    2015-12-03 22:08:07 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
    2015-12-03 22:08:07 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
    2015-12-03 22:08:07 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
    2015-12-03 22:08:07 1 hard drive Total records found
    2015-12-03 22:08:07 1 total optical disk drives found
    2015-12-03 22:08:07 found 1 hard drives
    2015-12-03 22:08:07 found 1 optical discs
    2015-12-03 22:08:07 ID system: 22A 8
    2015-12-03 22:08:07 system model: = HP Beats 15 Notebook PC
    2015-12-03 22:08:07 system SKU: = K1S17EA #ABU
    2015-12-03 22:08:07 ID system: 22A 8
    2015-12-03 22:08:07 11 Type operating system image:
    2015-12-03 22:08:07 HARD drive 0 model: HGST HTS541010A9E680
    2015-12-03 22:08:07 0 Serial HARD drive: JA100A1F3B5JNM
    2015-12-03 22:08:07 0 ODD model: hp DVD - RW GUB0N
    2015-12-03 22:08:07 STRANGE series 0: M7FEB420920

    2015-12-03 22:08:07 DIMM 0 serial number: 000013A 4
    2015-12-03 22:08:07 DIMM 0 Part Number: AM1L16BC8R2-B1QS
    2015-12-03 22:08:07 BIOS revision: F.43
    2015-12-03 22:08:07 platform Vendor ID: 0 x 1022
    2015-12-03 22:08:07 Platform Device ID: 0 x 1400
    2015-12-03 22:08:07 only a single MEMORY bar (Index 1) is filled on the system
    2015-12-03 22:08:07 found EFI_HP_DIMM_ID_PROTOCOL
    2015-12-03 22:08:07 InitializeCeeLogs - no record found
    2015-12-03 22:08:07 BattInit: Protocol 2010.
    2015-12-03 22:08:07 start graphics system Menu diagnosis
    2015-12-03 22:08:37 quick test of the chosen system
    2015-12-03 22:08:37 calculation time to Test memory
    2015-12-03 22:08:37 total 7399 MB of memory, Free 7285 MB (1865128 Pages)
    2015-12-03 22:08:37 parm buffer allocation
    2015-12-03 22:08:37 case of test Init
    2015-12-03 22:08:37 calculated 0x000000001B9FDAC6 TSC ticks per MB
    2015-12-03 22:08:37 estimated duration total = 2181 s
    2015-12-03 22:08:37 battery test started
    2015-12-03 22:08:37 SmartAdapter: Protocol not available.
    2015-12-03 22:08:37 number of batteries 1
    2015-12-03 22:08:38 BattResetCharger: No.0 (success).
    2015-12-03 22:08:38 BattResetCharger: n ° 1 (success).
    2015-12-03 22:08:41 battery 0 returned 0 x 0000000000000001
    2015-12-03 22:08:42 battery result = 1
    2015-12-03 22:08:42 CPU test started
    2015-12-03 22:08:42 UDM Cpu start test.
    2015-12-03 22:08:42 features BIOS 0x003000093F899880
    2015-12-03 22:08:42 ID system: 22A 8
    2015-12-03 22:08:42 ===========================================================
    2015-12-03 22:08:42 starting CpuDiags.udm version 1.03 built 14 September 2015 10:24:13
    2015-12-03 22:08:42 CpuDiags.UDM full init
    2015-12-03 22:08:49 test complete CPU - result 1
    2015-12-03 22:08:49 Wireless Module check started
    2015-12-03 22:08:49 Wireless Module audit completed - results 1
    2015-12-03 22:08:49 test Board full system - result 1
    2015-12-03 22:08:49 SMART Check started
    2015-12-03 22:08:49 SMART audit end - result 1
    2015-12-03 22:08:49 short DST has begun
    2015-12-03 22:08:53 memory quick check started
    2015-12-03 22:09:02 hard drive DST Code 0: 7
    2015-12-03 22:09:03 hard Drive 0 DST Description: the previous self-test completed having the read element of the test failed
    2015-12-03 22:09:03 tested 20 MB in 10000 ms with 4 processors, the duration of the standardized test is 2000 ms/MB
    2015-12-03 22:09:03 test memory used 5241 Pages
    2015-12-03 22:09:03 check fast memory completed - results 2
    2015-12-03 22:09:03 code DST hard drive 0: 7
    2015-12-03 22:09:03 hard Drive 0 DST Description: the previous self-test completed having the read element of the test failed
    2015-12-03 22:09:03 short completed DST - score 3
    2015-12-03 22:09:03 error code = 0 x 303
    2015-12-03 22:09:03 serial number: 5CD4493T5J
    2015-12-03 22:09:03 guaranteed Start Date: 25/02/2015
    2015-12-03 22:09:03 WarrantyIDString size = 60
    2015-12-03 22:09:03 guaranteed ID = UBV6LF-7HQ7SB-MFPV6K - 60 X 103
    2015-12-03 22:09:03 short completed DST - score 3
    2015-12-03 22:09:03 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:09:03 0 0 17 0
    2015-12-03 22:09:03 0 0 20 1
    2015-12-03 22:09:03 paired FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:09:43 quick test of the complete system
    2015-12-03 22:09:46 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:09:46 0 0 17 0
    2015-12-03 22:09:46 0 0 20 1
    2015-12-03 22:09:46 paired FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:09:51 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:09:51 0 0 17 0
    2015-12-03 22:09:51 0 0 20 1
    2015-12-03 22:09:51 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:09:58 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:09:58 0 0 17 0
    2015-12-03 22:09:58 0 0 20 1
    2015-12-03 22:09:58 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:10:11 way to unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:10:11 0 0 17 0
    2015-12-03 22:10:11 0 0 20 1
    2015-12-03 22:10:11 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:10:22 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:10:22 0 0 17 0
    2015-12-03 22:10:22 0 0 20 1
    2015-12-03 22:10:22 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:10:31 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:10:31 0 0 17 0
    2015-12-03 22:10:31 0 0 20 1
    2015-12-03 22:10:31 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:10:36 Road Management of BIOS HP EFI
    2015-12-03 22:10:42 uninstall DTD ATA commands of Protocol
    2015-12-03 22:10:42 out of System Diagnostics
    2015-12-03 22:19:19 =.
    2015-12-03 22:19:19 5.9.0.0 EFI diagnostic system has started
    2015-12-03 22:19:19 load white Options
    2015-12-03 22:19:19 acquired SysDiagsBiosData2011 Configuration variable
    2015-12-03 22:19:19 HP thermal Diagnostic Protocol is not available
    2015-12-03 22:19:19 system ID: 22A 8
    2015-12-03 22:19:19 BIOS HP Image Interface Protocol Version 2.0
    2015-12-03 22:19:19 found 4 4 active processors, Max 4 processors
    2015-12-03 22:19:19 found 1 absolute pointer or protocols
    2015-12-03 22:19:19 0 found UART peripheral path node.
    2015-12-03 22:19:19 found touchscreen device
    2015-12-03 22:19:19 system family: = 2
    2015-12-03 22:19:19 selected language is currently (eng).
    2015-12-03 22:19:21 Player library initialization.
    2015-12-03 22:19:21 TscPerSecond = 065239E32h
    2015-12-03 22:19:21 installed protocol commands ATA DTDS
    2015-12-03 22:19:21 found installed DTD ATA commands protocol supporting Packet orders!
    2015-12-03 22:19:21 found 1 hard drive.
    2015-12-03 22:19:21 drive CHIP 0 supported
    2015-12-03 22:19:21 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
    2015-12-03 22:19:21 found 1 optical disc.
    2015-12-03 22:19:21 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
    2015-12-03 22:19:21 2 ATA Total records found
    2015-12-03 22:19:21 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
    2015-12-03 22:19:21 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
    2015-12-03 22:19:21 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
    2015-12-03 22:19:21 1 hard drive Total records found
    2015-12-03 22:19:21 1 total optical disk drives found
    2015-12-03 22:19:21 found 1 hard drives
    2015-12-03 22:19:21 found 1 optical discs
    2015-12-03 22:19:21 ID system: 22A 8
    2015-12-03 22:19:21 system model: = HP Beats 15 Notebook PC
    2015-12-03 22:19:21 system SKU: = K1S17EA #ABU
    2015-12-03 22:19:21 ID system: 22A 8
    2015-12-03 22:19:21 11 Type operating system image:
    2015-12-03 22:19:21 0 model HDD: HGST HTS541010A9E680
    2015-12-03 22:19:21 0 Serial HDD: JA100A1F3B5JNM
    2015-12-03 22:19:21 ODD 0 model: hp DVD - RW GUB0N
    2015-12-03 22:19:21 STRANGE series 0: M7FEB420920
    2015-12-03 22:19:21 DIMM 0 serial number: 000013A 4
    2015-12-03 22:19:21 DIMM 0 Part Number: AM1L16BC8R2-B1QS
    2015-12-03 22:19:21 BIOS revision: F.43
    2015-12-03 22:19:21 platform Vendor ID: 0 x 1022
    2015-12-03 22:19:21 Platform Device ID: 0 x 1400
    2015-12-03 22:19:21 only a single MEMORY bar (Index 1) is filled on the system
    2015-12-03 22:19:21 found EFI_HP_DIMM_ID_PROTOCOL
    2015-12-03 22:19:21 BattInit: Protocol 2010.
    2015-12-03 22:19:21 from Menu of Diagnostic graphics system
    2015-12-03 22:19:26 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:19:26 0 0 17 0
    2015-12-03 22:19:26 0 0 20 1
    2015-12-03 22:19:26 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:19:32 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:19:32 0 0 17 0
    2015-12-03 22:19:32 0 0 20 1
    2015-12-03 22:19:32 set match FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:19:34 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:19:34 0 0 17 0
    2015-12-03 22:19:34 0 0 20 1
    2015-12-03 22:19:34 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:20:14 way to unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:20:14 0 0 17 0
    2015-12-03 22:20:14 0 0 20 1
    2015-12-03 22:20:14 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:20:20 uninstall DTD ATA commands of Protocol
    2015-12-03 22:20:20 out of System Diagnostics
    2015-12-03 22:24:13 =.
    2015-12-03 22:24:13 5.9.0.0 EFI diagnostic system has started
    2015-12-03 22:24:13 load white Options
    2015-12-03 22:24:13 acquired SysDiagsBiosData2011 Configuration variable
    2015-12-03 22:24:13 HP thermal diagnosis Protocol not available
    2015-12-03 22:24:13 system ID: 22A 8
    2015-12-03 22:24:13 BIOS HP Image Interface Protocol Version 2.0
    2015-12-03 22:24:13 found 4 4 active processors, Max 4 processors
    2015-12-03 22:24:13 found 1 absolute pointer or protocols
    2015-12-03 22:24:14 0 found UART peripheral path node.
    2015-12-03 22:24:14 found touchscreen device
    2015-12-03 22:24:14 system family: = 2
    2015-12-03 22:24:14 selected language is currently (eng).
    2015-12-03 22:24:16 Player library initialization.
    2015-12-03 22:24:16 TscPerSecond = 065239F87h
    2015-12-03 22:24:16 installed protocol commands ATA DTDS
    2015-12-03 22:24:16 found installed DTD ATA commands protocol supporting Packet orders!
    2015-12-03 22:24:16 found 1 hard drive.
    2015-12-03 22:24:16 drive CHIP 0 supported
    2015-12-03 22:24:16 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B137298) to drive 0
    2015-12-03 22:24:16 found 1 optical disc.
    2015-12-03 22:24:16 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x9B108C18) to drive 1
    2015-12-03 22:24:16 ATA Total 2 records found
    2015-12-03 22:24:16 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
    2015-12-03 22:24:16 no handle found support EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
    2015-12-03 22:24:16 no handle found support LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
    2015-12-03 22:24:16 1 hard drive Total records found
    2015-12-03 22:24:16 1 total optical disk drives found
    2015-12-03 22:24:16 found 1 hard drives
    2015-12-03 22:24:16 found 1 optical discs
    2015-12-03 22:24:16 ID system: 22A 8
    2015-12-03 22:24:16 system model: = HP Beats 15 Notebook PC
    2015-12-03 22:24:16 system SKU: = K1S17EA #ABU
    2015-12-03 22:24:16 ID system: 22A 8
    2015-12-03 22:24:16 11 Type operating system image:
    2015-12-03 22:24:16 0 model HDD: HGST HTS541010A9E680
    2015-12-03 22:24:16 HDD 0 Serial: JA100A1F3B5JNM
    2015-12-03 22:24:16 ODD 0 model: hp DVD - RW GUB0N
    2015-12-03 22:24:16 series 0 ODD: M7FEB420920
    2015-12-03 22:24:16 DIMM 0 serial number: 000013A 4
    2015-12-03 22:24:16 DIMM 0 Part Number: AM1L16BC8R2-B1QS
    2015-12-03 22:24:16 BIOS revision: F.43
    2015-12-03 22:24:16 platform Vendor ID: 0 x 1022
    2015-12-03 22:24:16 platform Device ID: 0 x 1400
    2015-12-03 22:24:16 only a single MEMORY bar (Index 1) is filled on the system
    2015-12-03 22:24:16 found EFI_HP_DIMM_ID_PROTOCOL
    2015-12-03 22:24:16 BattInit: Protocol 2010.
    2015-12-03 22:24:16 from Menu of Diagnostic graphics system
    2015-12-03 22:24:19 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:24:19 0 0 17 0
    2015-12-03 22:24:19 0 0 20 1
    2015-12-03 22:24:19 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0
    2015-12-03 22:24:42 path of unity: PciRoot(0x0) /Pci(0x11,0x0) /Sata (0 x 0, 0xFFFF, 0x0)
    2015-12-03 22:24:43 0 0 17 0
    2015-12-03 22:24:43 0 0 20 1
    2015-12-03 22:24:43 matched FailingBus = 0, FailingDev = 17, FailingFunc = 0

    Hi Jason,

    The hard drive is indeed a failure and needs to be replaced - just contact HP and make arrangements for this under warranty.

    The section of the report you cite is UBV6LF-7HQ7SB-MFPV6K-60 X 103 because this will confirm the diagnostic failure with software HPs.

    If you live in the United Kingdom, contact HP here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

  • Drive hard failure ID: 936JJ3-54W75L-XD003G-60VX03

    My system: HP Pavilion dv6-3040us; Product ID: WQ676UA #ABA; System ID: 143F; BIOS: F.29 25/02/2013

    Hard Drive failure ID: 936JJ3-54W75L-XD003G-60VX03 during the short test HDD.

    I was not able to find an explanation for the fault code referenced hard drive I get who runs the HARD drive test.  This code is blown on several occasions during the short test HDD and it does not in the long run test but stops with this error.  So, I guess that the drive should be replaced because a CHKDSK command-line with the set of "fix" has not solved the problem.

    My question is if I can replace the HHD with a 500 GB SSD on this motherboard?  If Yes, what steps do I take to replace the disk and recover my system and information?  I looked through the pages of BIOS and does not see a place to set the HARD drive configuration, so I wonder if the system will accept a SSD drive.  Thank you for your help.

    Yes it's a wide 7 or 9.5 mm thickness of 2.5 inches SSD is a plug-in replacement for the standard hard drive. The motherboard only supports SATA-II speed drives but SSD SATA-III will be backward compatible. The settings of the BIOS already fully support an SSD and Windows 7 and 8 run automatically TRIM to optimize the transfer of data to the SSD. It is really very simple, but you still see a lot of advice floating around days earlier, when he was more difficult. Don't overthink is my best advice. I suggest an Evo to Samsung 840:

    http://www.Newegg.com/product/product.aspx?item=N82E16820147248

    YouTube video for the replacement of the hard disk:

    http://www.YouTube.com/watch?v=QQx7PlIXFuE

    Not quite precisely your model but close enough to be useful.

    You did the recovery HP DVD when the laptop was new? With a failure on the short trial, it is not likely that the drive can be cloned to the SSD DH, but with a usb to SATA Adapter, you can recover some data.

    We can connect you to a .iso (disk image) of Windows 7 to your laptop and you can use the drivers from this site. If you can get the C:\swsetup file on the old disk, it has all the drivers and original programs.

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • (Redirected) Drive hard failure error

    Mr President.

    While I run the command WMIC cmd,

    his show that my hard drive is in an expected failure situation.

    so, what can I do for this problem...?

    Hi ufan007,

    Please repost this in the forum of discs for assistance.

    http://en.community.Dell.com/support-forums/disk-drives/

  • Drive hard failure - problems of restoration of external hard drive using DBAR

    The hard drive on my Dell Inspiron 15z laptop computer (2.5 years) has just failed and was replaced by a local company. Before the failure I had improved Windows Windows 8 to 10 and according to the recommendations made one full data and the system backup on an external hard drive to Dell backup and recovery assistance. Now that my laptop still works once I'm using backup to restore my data but impossible to find a way to access the information on the external drive using DBAR. Does anyone know how to do this please? Thank you. Tony.

    Thanks for the screenshot. Please refer to this link http://bit.ly/1Fjftmo and take possession of the file to open.

  • Satellite A660 - will not start initialize drive HARD failure

    Hello
    first of all thank you for your time.

    Model: Satellite A660 (PSAW3A-07U00R)

    The problem started yesterday, the computer has been going slowly as a closed application, so I held the off button until the pc is turned off. When I restarded the laptop, it went to a screen saying: start windows normally or repair Windows (recommended)

    When started normally it hangs just a blank screen, repair Windows recommends a system restore to a previous point that did not work. As it crashes again. I tried pressing F8 and boot in safe mode, but even once it just hangs. Then, after having repeatedly tried safe mode and another system restore the computer then hangs when I press F8. After that, the computer passes in front of the Toshiba logo with F2 and F12 options screen (which still works) and then it rises the initialization has failed then shuts off and comes with start-up bootfailed failed with a few numbers and letters, then it goes to a small box entitled menu starting with 4 options. These are some
    Toshiba MK6465GSX HDD/SSD
    CD/DVD MAST * UJ141ES ABD - CMB
    FLOPPY DRIVE
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    If I press ESC, it passes through the loop of bootfailed and ends at the same screen, if I press on enter "HDD/SSD Toshiba MK6465GSX" then he quickly returned to the screen and at the bottom it says [HDD/SSD Toshiba MK6465GSX] failed.

    I do not understand why it has gotten worse over time. Can anyone think why it occurred and more importantly, how can I get my pc working again? Note: held 0 then start does nothing for me atm

    Best regards, Matthew

    Hello Matthew,.

    To be honest, I agree with Akuma and it could be related to a dysfunction of HDD the error you described, but ensure 100% there s no software problem, you should try the Toshiba Recovery disk Windows installation. Something may be confused until the Windows installation and recovery of files on the HARD drive, so it cannot be started. Recovery disc will resolve this problem by formatting the HARD drive and restoring the settings box.

    If it still doesn t it work s hardware malfunction but an authorized service provider can solve these problems under warranty for free. So just contact the guy and ask for help. ;)

    If you have other questions or already solved the problem, please let us know!

  • HARD DISK drive HARD FAILURE ON MY HP Pavilion 2235us g6

    HI everdody

    the broken drive on my HP Pavilion 2235us g6 dynamique31 I tried using HP system restore it will not work so I used the system diagnostics it shows the hard drive failed the test

    so I have a new HARD drive

    so my gustions is I had geniune win 8 is installed on my old so I want to reinstall the same, but I don't have a restore for the old disk and I know that the new laptops with win 8 store the key in the BIOS

    so should I just get win iso 8 and it will recognize the key it self

    Thanks in advance

    Hello

    You're right, as your laptop originally supplied with Windows 8, the activation key is stored (encrypted) in the Bios Chip, so you can create your own install OEM Windows 8 - the key disc is read automatically during installation.

    For more information on how to proceed, see the post by Hüffer 3rd on the following link - note that there is a cap for the Image of Windows 8 file to download, you may need to try over a period of a few hours.

    http://h30434.www3.HP.com/T5/notebook-hardware/need-product-key/m-p/2592099/highlight/false#M96668

    Additional software/drivers, you may need can be found here.

    Best regards

    DP - K

  • Drive hard failure of Lenovo R 61i.

    Hi I have a lenovo r 61 I have laptop running windows xp pro with the original key from coa provided by lenovo. A few days ago, my hard drive became corrupt and now was completely non-functional. I tried to make a new restore disks, but the service partition and/or the hard drive was not respondingI bought a new 160 GB HDD and it is ready to go... Can I get the software to reinstall the service partition and return it back to the factory settings. I must mention that the laptop is out of warranty. Any info will be received with gratitude that I looked everywhere on the internet for the software, but nothing helped.

    I have a set of lenovo windows 7 ultimate 64-bit upgrade day & companion of the original disks, but I don't think that I can restore a service with these partition. Is that correct that I'm not too sure. Once again the information about this would be very appreciated.

    You must get the Lenovo recovery media, it costs about 50 USD or the equivalent in Pounds Sterling.

  • LifeCam save location & drive hard failure

    Hello!

    I searched for how to change a backup of the file location with Lifecam and came across a lot of people who say that it can not do...
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    My D drive recently died on me and I'm trying to change the save location for a new disk, but not having is not a chance and I can't find any problem that matches mine.

    I had to put the settings on run as administrator to get same Lifecam to run, but now it is sorted, and it opens, when I try to take a picture, it is said:

    "Lifecam unable to save your photo, audio clip, or video clip. See Troubleshooting and support product in aid of lifecam for more information"

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    If I record a video clip, the clip will stay there until I close the lifecam and then it will be gone.

    I have already uninstalled and reinstalled lifecam, but still nothing.

    Any help would be greatly appreciated.
    See you soon
    Simon

    Hello

    You can read these articles and check if that helps.

    LifeCam problems: http://www.microsoft.com/hardware/en-us/help/support/troubleshooting/webcam/lifecam-setup

    Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more: http://support.microsoft.com/ph/7746

    Thank you.

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