drive not detected by XP Professional portablehard

portablehard 450 GB drive, made in China byNewsmy is not detected by XP Professional. But is detedby windows 7. What should do?

Hi DineshNapit,

Thanks for posting in the Microsoft Community.

I understand that you are unable to detect portablehard drive in windows XP.

Before you start the troubleshooting steps, I need the information required.

1. don't you make changes on the computer before this problem?

2. what exactly happens when you connect this HDD? You get the error message?

3. have you plugged this hard drive via the USB port?

4. are you able to use other USB devices?

Connect the hard disk, and then try running the fix tool of the article below and check out them.
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/

See also:
A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive
http://support.Microsoft.com/kb/925196

Tags: Windows

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