drive Windows does not start a cd or dvd. it keep said to incert cd after I insert it

drive Windows does not start a cd or dvd.  it keep said to incert cd after I insert it.  It can not read the cd or the dvd to start.  I rip, but it tells me to put it on cd.  I made a full recovery but still does not.  I have a Lenovo all-in

Hi Kenneth,

1. are you able to read files with another player?

2 have you made changes to your computer recently?

3. from when are you facing this problem?

4. what operating system is installed on the computer?

I suggest you follow the method and check if it helps.

Follow the link and check if that helps.

Your CD or DVD drive cannot read or write media

Tags: Windows

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    3 make sure you check the firmware updates and the updates of the system BIOS

    For updates and updates the system BIOS, contact the manufacturer of the hardware in the computer, refer to the following Web site:

    http://support.Microsoft.com/GP/vendors/en-us 

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    For more information about how to verify that the system BIOS correctly detects the hard disk, contact the manufacturer of the computer hardware.

    BIOS WARNING: Change to the BIOS/complementary metal oxide semiconductor (CMOS) settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

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