Driver DVD disappear from 'My computer' and 'Device Manager '.

Vista HP Portable DVD player continues to disappear from 'My computer' and 'Device Manager '. Already tried Upper/LowerFilters.

Hi, a few weeks ago, the DVD burner in the laptop suddenly disappearedmy computer (Windows Explorer).  The first thing I did was check theDevice Manager to see if the drive was there.  It was not the case.  Restarting the laptop did nothing.  Repeated several times, active Vista updates.  No change.  By checking the net, I tried to delete the Upper/LowerFilters in the registry, download it tool Microsoft fix , delete iTunes, do a system restore, to change all the parameters of thesleep and hibernation off and a few other things.  It appeared for the first time after that:

  1. Do a restore of the system for the first restore point.
  2. Remove the DVD writer.
  3. Restarting the laptop.
  4. Research of new hardware in Device Manager .
  5. Change all parameters of standby and Hibernate off. (I tried this method without this step first, but the drive disappeared after the computer went to sleep and woke up.)  Tried 3 times with the same results).
  6. Closing.
  7. Reinsert the DVD burner.

On the next reboot, the DVD writer has been recognized and ended up in my computer and Device Manager .  No errors of any kind and no drivers were installed at startup.

What has happened since then, in the last 4 or 5 days, is randomly disappears from thedesktop .  Usually after a few hours or more.  This time, however, it usually appears inDevice Manager after a search of new material.  No reboot required.  It will read from a DVD .avi files each time.  It has not been detected byDevice Manager maybe about 2 or 3 times, and after a simple reboot, it will be present inmy computer and Device Manager automatically after a reboot.  I read that the superior/UpperFilter mark has worked for many people, but for some, the problem returns.  In addition, many of the discussions on this question and proofreading are years.  It happened about 10 days ago.  Within 2 days before the problem appeared first, it was an update of windows, but also an update of iTunes.

I noticed that I received this error when opening iTunes:

"The registry settings used by the iTunes for importing and burning CDs and DVDs are missing. This can occur as a result of installing other CD burning software. Please reinstall iTunes. ''

I have not reinstalled, no DVD player.  Uninstalled itunes again.  Since I finally got the drive to appear (using the method I described above), I did bother to reinstall iTunes because I particularly need it on this computer, worried that it may be the cause of the original problem and I wanted to see if the disc disappears again.  I did do it, however, let QuickTime installed.  Don't know if this could be a problem?

I stumbled upon this suggestion, but I also had the same question as the next post, and I have not seen a response.  I don't know if or how I should try:

Nikki,

You can not go back if the restore points aren't there. Try to reinstall the IDE driver.

To do:
-Click on the round to start and right click on computer
-Left click on properties, this will open the system window
-Click on device high Managerin left
-Click on continue if prompted by UAC
-Goto the 'IDE ATA/ATAPI controllers' you should right click on uninstall and restart

BTW that dog rox in this avitar

See you soon! MCP. MCDST. LVL 80

Hi, thanks for the comment on my puppy. She is now 5 MB and her name is Nikki, lol.

Well, I tried what you said, but the IDE ATA/ATAP controllers has a (+), so when I select it does give me not an option to uninstall. It is for me (analysis of the physical changes (or) properties).       and if I click on the (+) sign I have 4 different options. 2 channels IDE, Intel (R) 82801 HEM / HBM SATA AHCI controller and Intel(r) ICH8M Ultra ATA Storage controllers - 2850.

http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/e3701d75-9dbe-4ae9-9d70-83f14129247c?Prof=required

What I see in "Device Manager", under IDE ATA/ATAP controllers is:

IDE channel (x 4)

Ricoh Memory Stick Controller

Ricoh SD/MMC Host Controller

Ricoh xD-Picture Card Controller

Controller of PCI standard IDE dual channel (x 2)

The laptop is about 2 years and never had problems.  The DVD burner is hardly used to burn, maybe a total of 5 disks in this time.  It has been used occasionally to read or copy from, but not much.  I'm not convinced that he is dead, as I had 2 die on me in desktop computers, after burning hundreds of CDs in them and read much.

in any case, I was not able to find any bugs or suggestions (with the exception of 'replace' the reader), so I just wanted to describe my specific situation and see if anyone could help out.  Forgive me for information, I have left out, but I am an amateur when it comes to the problems with the computer and still don't know what mean things or where I can get information on my OS, software or hardware.  All anyone can do would be greatly appreciated.

This is the information I have:

HP Pavilion dv6700 Notebook PC

Optiarc DVD RW AD-7560 ATA Device

Vista Home Premium

Service Pack 2

Thanks again for any help.

Hello
 
1. do you have the software installed on the computer of CD/DVD burning?
 
Check if the CD/DVD drive is recognized in the BIOS (Basic Input/Output System).
Step 1: We also recommend to uninstall the CD/DVD burning software, if you have everything installed, restart the computer and check the result.
Scan for the device in Device Manager. To do this, try the following steps.
1. click on start, type devmgmt.msc and press to enter.
2. click on one of the items in the list, click the Action menu and click Scan for hardware changes.
3. check if the CD/DVD is displayed.

For more assistance on this, contact the manufacturer of the laptop.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

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