Driver_power_state_failure BSOD (blue screen) on the standby or Hibernate mode in Windows 7

Similar Questions

• I get the blue screen with the exception of system Service in Windows 8. It seems that many people have of it.

  I get the blue screen with the exception of system Service in Windows 8.  It seems that many people have of it.  I can't use my computer without losing all the data every few minutes.  It is brand new.  Fix?  It often happens with Firefox, but other times too and restarts sometimes when you type an e-mail in the e-mail of Windows 8 program.

  For this recent System_Service_Exception error, if you have an AMD graphics card try the next tool from AMD to try to get the latest graphics driver:

  http://support.AMD.com/us/gpudownload/Windows/pages/auto_detect.aspx

  According to me, a recent update of Windows, maybe the 2778344 which updates win32k.sys to the 6.2.9200.16503 version, could cause a conflict with the AMD graphics driver.

  Many users report the same error recently and so far have all AMD/ATI graphics cards.

  If all goes well the graphic driver update will help.

  If the problem persists, consider uninstalling 2778344.

  Then, at the moment, 'hide' 2778344.

• Blue screen after the recent updates of security for Windows XP SP3.

  I got following error messages "Blue screen" after the latest updates from Microsoft:

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  @Jazzman1962 and flowie,

  I suggest you follow the steps mentioned by 'LThibx' in the http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1thread.

  -------------------------------------------------------------------
  Naveen
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Portege M750 restarts after the standby or Hibernate mode

  Since I remmember I use my laptop with activate the sleep and hibernation features.
  A couple of days, it started not to restart after the sleep or Hibernate mode.

  You have to take the battery or current alternative, then it starts but without taking the sleep/hibernate.

  Another thing is that when you press the switch on the alternating current led, which is normally green button, it flashes yellow with some sort of a code long and short flashes.

  This happens with different OS cause I tried to reinstall and the problem persists.

  > Another thing is that when you press the switch on the alternating current led, which is normally green button, it flashes yellow with some kind of code long and short flash

  I know that if there is a failure of memory the * power indicator * flashes repeatedly on and off the power (0.5 sec) if there is an error in the slot A the indicator would blink twice in orange, and then green.
  If there is an error in the B slot, the LED will Flash orange and green twice.
  If the error is in the two slots, the LED flashes twice green and orange.

  By the way: it's your BIOS up-to-date?

• Windows crashes after the standby or Hibernate mode

  I have win 7 64 bit updated for vista. There have had no problems until now, but in these last days, whenver I sleep or put nohting happends Hibernate my PC, and then I have to start windows in safe mode or in normal mode.

  The pc instead of sleep or Hibernate crasehs.

  Thank you

  KS

  Hello

  you have the STOP code 9F?

  If so, try to download the following patch:

  KB975599 - Stop error message when you upgrade a computer that is running Windows 7 or Windows Server 2008 R2 standby , Hibernate or when you restart the computer: "0x9F".

  Go to following site http://support.microsoft.com/kb/975599 and click on view and request hotfix downloads , select the platform (x 86 or x 64) and type your e-mail twice and type in the captcha ad click request hotfix.

  After 1 minute, you have an email with the link to download an exe file. Use the password is contained in the email to retrieve the update.

  Install the update and restart, now, the problem should be solved.

  If you still crash, download the Minidumps, as already suggested No.Compromise.

  concerning
  André

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Windows 7 to automatically connect to the network after the standby or Hibernate mode

  This just started two days ago after an automatic update Windows 7.  Whenever I wake up my laptop, I have to manually connect to the wireless network.  He used to connect on its own.  Not changed anything with the network or router.  I have the connection to connect automatically, but it doesn't.  He, however, automatically connect when I start the computer.  I tried all the tricks of problems of the past... I see the network and it will connect and works fine after that I have to manually connect.  Just can't understand why, all of a sudden, he stops connection.  Again, this started 2/10 after a Windows automatic update... it seems that all updates have been security patches and I hesitate to uninstall them because I don't really know what one of them is.

  Yes! I think that I fixed it. I tried all this without result. Then it hit me. Turn off the "allow the computer to turn off this device to save power" is fine and good, but what the USB port? They can do this also. "' Go to the Device Manager and do a right click, Yes, the network adapter and uncheck this box, but also do it for the" USB Root Hub "under"controllers of Bus USB.

• Blue screen errors the problem points to the files Volsnap.sys or Classpnp.sys.

  Last month, I had a series of blue screens.  The problem points to the files Volsnap.sys or Classpnp.sys.

  I have a Dell Precision T3500, running 64-bit Windows 7 Prof.  The system is configured with RAID.

  Sometimes rebooting the system in the middle of the night and sometimes it freezes while I work on that.  It is during the night to safeguard and Virus scanning using Trend Micro, which is the only type of trainer of spam on the system.

  No idea on how to stop this would be really appreciated!  Thank you

  Hello

  Results verified BlueScreenView WinDBG / DumpCHK.

  TrendMicro is most likely part of this question, as it is known to have caused or
  make these problems worse. Uninstall it and run the removal tool to prevent
  remains of troublecausing. The following recommendations to use during the test,
  even better all the time.

  TrendMicro removal tool
  http://eSupport.trendmicro.com/pages/how-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

  List of tools to clean/uninstall anti-malware programs
  http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

  ------------------------------------------------------------

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
  Operation of the network.

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 6.x and 4.8 x

  Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.

  http://www.Malwarebytes.org/

  ==========================================================

  The Bug_Checks were D1 (19 long happened if he should really
  do not be in the mix) and CAUSE volsnap.sys classpnp.sys which are
  Components of Windows, which means something else led in error.

  1. Uninstall TrendMicro as it has a role - is not enough to just disable
  such that it will still load chunks of itself in memory.

  2 Volsnap.sys is the Windows volume shadow copy driver and disk problems
  or other corruption could be at stake. Classpnp.sys is the SCSI class system
  dll checking and disk problems will affect the it. Run SFC/scannow, and then
  Checkdisk (chkdsk /f r).

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  =========================================================

  Other troubleshooting methods:

  BCCode: D1 0x000000D1

  Check these KB

  Stop error when you resume a computer that is running Windows 7 or Windows Server 2008 R2
  from sleep or standby extended: "STOP: 0x000000D1".
  http://support.Microsoft.com/kb/978982

  Stop error on a computer based on Windows Server 2008 R2 or Windows 7 during operation
  system uses a storport virtual miniport driver to save a dump file or a file of hibernation: "0x000000D1.
  http://support.Microsoft.com/kb/2320550

  Those 7 other KB Articles are available
  http://support.Microsoft.com/search/default.aspx?mode=a&query=0x000000D1&SPID=14019&catalog=LCID%3D1033&1033comm=1&Res=10

  --------------------------------------------------

  Think video drivers especially if it may be others. Refer to the section of driver in my generic bluescreen
  methods of troubleshooting below. BIOS, low and antispyway/antivirus/security chipset drivers
  programs may also cause this. Check the resolution of the problems and when you get to the pilot and sections tests memory refer to the generic methods in the next message and then returns to the resolution of problems
  If necessary.

  Cause

  A driver tried to access a pageable (or that is completely invalid) address while the IRQL was too high.

  This bug check is usually caused by drivers who used a wrong address.

  If the first parameter has the same value as the fourth parameter, and the third parameter indicates a runtime operation, this bug check was probably caused by a driver who was trying to run code when the code itself has been paginated outside. The possible causes for the error page are:

  • The function was marked as pageable and was operating at an IRQL higher (including obtaining a lock).
  • The function call was made to a function in another pilot, and that this driver has been unloaded.
  • The function was called by using a function pointer that was an invalid pointer.

  BCCode: d1 0x000000d1<-- read="" this="">
  * 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-

  =========================================

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  You can try a system restore to a point before the problem started when one exists.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates cbs.log Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers to 7 (update drivers manually using the methods above is preferred
  to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  Startup Options recovery or Windows 7 disk repair

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  I hope this helps.

• Satellite P205-S6337 - blue screen and the black screen with the display driver

  Hello
  It is my first time here, so let me know if I did something wrong in the post or something of the sort.

  Info:
  Toshiba Satellite P205-S6337
  Windows OS: Win XP Pro SP3 x 86 (x 32)
  BIOS version: 1.40
  RAM: 2 GB
  CPU: Intel Core2 T5300-1.73 GHz, 1.73 GHz (Dual Core)

  At the beginning I was watching a video on my laptop with Media Player Classic, I made an update of windows, after I did the update and rebooted my computer I tried to re - open the video with Media Player Classic, then once I did it kept freezing, then gives me a BSOD (Blue Screen Of Death) saying :
  'igxprd3 '.
  Beginning physical memory dump
  memory dump complete physics. »

  So I kept getting that whenever I tried to watch a movie, so I thought it was due to the update of windows, because it is is not the first time that the updates on their part messed up everything. So I reformatted and once he was done after I install all the driver I want to restart my computer, once Windows is started almost entirely the screen begins to bog down then finally go completely black, the computer seems to work very well once he does, but just no screen, so I went in SafeMode (F8) and would be either disable or uninstall the video After that it would be fine, just that it does not use the video card and all current graphic stuff are bogged down and looks bad and I installed versions older and more recent video card and it always does.

  Since I'm more savy with desktop and never loved laptop a lot, but what I've tried and what not it just seems that the video card is out. I even tried it blow and ensuring that everything is in place, but I hope I'm wrong and he is not out, if so, is there a way to put a new or add another external any?

  The only thing I could think about maybe trying to update the BIOS, but I never had no problem BIOS with any thing with that I'm not kidding, and never a update BIOS since Ive never liked to play with her.

  Hello

  In General, change the graphics card is not possible because the graphics card is attached to the motherboard. In this case the entire motherboard must be replaced and an authorized service provider can ask for help.

  A point would be interesting: you can install Windows Toshiba Recovery disk? I ask this question because it would be interesting to know what is happening with the factory settings. And you can determine if this hardware or software problem.

• Get the blue screen and the computer shuts down.

  Suddenly, I got blue screen and the computer will stop. File that describe the problem

  c:\Windows\Minidump\Mini020611-01.dmp

  Anyone know the cause of the problem? Any security breach?

  Hello

  Security is not usually a problem with a BSOD but it can be. Are you running effective
  antivirus/antispyware/security programs?

  ------------------------------------------------

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
  time of the BSOD to provide more information about the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
  application goes down has occurred in your system. The information breaks down is extracted from the .wer
  the files created by the Windows Error Reporting (WER) of the operating system component of each
  time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
  text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Blue screen after the computer crashes

  original title: BSOD: Blue Screen Of Death

  My PC has run completely fine until here that is 2 years from the date of purchase. But now these BSOD concern me. The computer crashes, the graphics have become distorted [I am unable to read anything] and then GRASS comes... I can't read because it is very blurry... Please help me... I can't read the minidump files ' coz I don't know how we debug tools. Please help me!

  Hello

  The first couple of line indicates a problem with your Nvidia video drivers, so that would be the starting point. Download and install a fresh game, update for your system here:http://www.nvidia.com/Download/index.aspx?lang=en-us

  Uninstall the current set through the configuration/programs and features Control Panel, then reboot and install the new set. Do not install only the new on the 'old'.

  Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

• (P50) Blue screen during the BIOS update

  Hello

  I'm trying to update to the latest version of the BIOS, http://support.lenovo.com/se/sv/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50...

  (Lenovo ThinkPad P50, (20-0007MS), Windows Enterprise 10, 64 - bit, build 10586, suspended BitLocker.

  But when the update starts and it comes to read current Bios, the laptop gives me just a blue screen and the error:

  
  Your PC rann in a problem and must restart.
  We are just collection that some info of the error, and then we will restart for you (xx % complete)

  If you want to learn more, you can search online later to this error:

  System_service_exception (TdkLib64.sys)

  A google search gives no results.

  Comment to Moderator: Fixed URL.

  Nice day.

  I'm sorry that I can't help with the problem you are experiencing using updater .exe.

  If ensure you that you need the update, you can try the boot disk method: http://support.lenovo.com/us/en/downloads/ds106109

  I hope this helps a little.

  Kind regards.

• X 200 with ssd OCZ blue screens at the start of the docking station

  The 200 x blue screens when the startup of the docking station. If I take the laptop to the docking station to start and then once booted dock the laptop is fine.

  The issue started happening when you I upgraded the laptop form a SSD OCZ vertex 2 drive from xp to windows 7 and installed.

  I tried to update the firmware on the ssd using this utility

  http://support.Lenovo.com/en_US/detail.page?LegacyDocID=MIGR-69806

  The program showed that my ssd was running firmware version 1.29 and that he did not need to be updated.

  I also tried to update the x 200 to the latest version of the BIOS. Nothing seems to work.

  Any ideas or suggestions are greatly appreciated.

  Windows 7 does not start a compatibility. I solved the problem by returning to a mechanical drive.

• I upgraded my card mother cpu ram and hard drive. I reinstalled windows xp home edition has got all of the updates. After 9 latest updates download and installtion went well, I restarted the computer, I get a blue screen and the computer restarts

  I upgraded my card mother cpu ram and hard drive. I reinstalled windows xp home edition has got all of the updates. After 9 latest updates download and installtion was going well until I rebooted the computer and go to page window showing all the icons that I get a blue screen and the computer restarts its self and does not stop. How can this be corrected?

  Hi KevinRy,

  Welcome to the Microsoft Answers site!

  Unplug all external devices.

  Try to start in safe mode. If you can start in safe mode, and then do a system restore to restore the computer to an earlier point in time.

  Change the recovery settings to disable automatic reboot, if you are able to boot up to the desktop computer:

  1.	Right-click my computerand then click Properties.
  2.	Click the Advanced tab.
  3.	Under Startup and recovery, click settings to open the Startup and recovery dialog box.
  4.	Clear the automatically restart check box, and then click OK many times necessary.
  5.	Restart your computer so that the settings take effect.

  Now, when you are going to close and a fatal error occurs, you will see at least and it won't cause an automatic restart.

  Please reply back with the error message you get because it helps us to resolve the error.

  Kind regards
  Amal-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Blue screen at the end of Windows Update

  I have Windows updates the value allowing a manual download and install.  Today, when the icon appeared, there were 8 suggested files.  I downloaded and the window open during the installation Setup.  Approximately 98% of the 8th and last update (Malicious Software Removal Tool if they are installed in the order), I got a blue screen.  The machine starts, but the Update icon reappeared, asking to perform the same 8 updates.  I know that most of them have already been installed.  I really hesitate to install again, especially as others have reported may not even start at all their machines after this batch of updates.  What should I do?

  Bug Check 0 x 50: PAGE_FAULT_IN_NONPAGED_AREA

  The following actions could prevent a mistake like this does not happen:

  1 download and install updates for your computer from device drivers [of the manufacturer of the device or computer software download page, not Windows Update!]
  2. scan your computer from computer viruses.
  3. check your hard disk for errors.

  Source & more: http://msdn.microsoft.com/en-us/library/ff559023(v=vs.85).aspx

• reformat and reinstall Windows XP but get the blue screen on the windows configuration page

  I'm trying to reformat and reinstall Windows XP on my Dell XPS400, but I get a blue screen on the Windows installation page that says... A problem has been detected and Windows has shut down to prevent damage to your computer.  How can I make this?  I want to give this computer to my grandchildren.

  Hello

  1. why you try to reinstall Windows XP?

  I suggest you to try the steps below and check if they help to resolve the issue.

  Configure your computer to start from the CD-ROM drive. For more information on how to do this, refer to your computer documentation or contact the manufacturer of your computer. Insert your Windows XP installation CD, and then restart your computer.

  a. when the message Press any key to boot from the CD appears on your screen, press a key to start your computer from the Windows XP CD.

  b. press ENTER when you see the message to install Windows XP nowand then press ENTER is displayed on the Welcome to Setup screen.

  c. do not choose the option to press R to use the Recovery Console.

  d. in the Windows XP licensing agreement, press F8 to accept the license agreement.

  e. make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

  f. follow the instructions on the screen to complete the installation.

  See the following link for more details on the repair facility:

  How to perform a repair of Windows XP installation, if a later version of Internet Explorer is installed

  http://support.Microsoft.com/kb/978788

  Hope this information is useful.