drivers not found / could not be updated

Similar Questions

• "Window could not find updates. Error (s) found: Code 80244018. Update the window has encountered a problem.

  Hello!

  I found the error in my system, "window 8.

  The message that is displayed when the search for updates,

  "Window could not find updates. Error (s) found: Code 80244018. Upgrade from window fell on a problem".

  To get help on this error, no feedback is provided by help and support section as well.

  Please help me solve this problem

  Concerning

  Generally attributed to a proxy server or a firewall.

  See the info here:

  http://answers.Microsoft.com/en-us/Office/Forum/officeversion_other-OneNote/i-cant-install-one-note-app-for-surface-RT-error/4737171e-6fce-48f6-88d1-8c44ac0e6ae0

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/cannot-upgrade-to-Windows-81-error-0x80244018/56c64112-d374-40Cf-B1B1-8c4fd4924d69

  Discussion:

  http://social.msdn.Microsoft.com/forums/en-us/a8c813ab-5b18-482C-82c4-12f1cc57b460/what-issue-is-attributed-to-error-code-0x80244018

• 810-160 Phoenix envy: envy phoenix 810-160: try to install Win10 after BSOD and format; drivers not found

  A few weeks ago, I got the BSOD and could only reformat without saving. After a data recovery service ravaged my hard drive, I bought a new drive. My recovery disk is not found (my guess is the woman she pitched in one of his fits of cleaning). Of course, I have to re - install the operating system and bought Win10 home.

  I plugged the USB and started the installation, but now get a message that no driver device were found. It is a pain, but it makes sense. Went to the website of HP drivers on your laptop and downloaded all the drivers, it produces for my specific model.

  Where I'm stuck:

  I have a pop up that says "Windows Setup" and "Select the driver to install", with a window not populated. I plugged my USB key containing the drivers and found him - USB key (H.) I chose this drive and the folder where I placed the drivers. Click OK and I get the message "no device driver has been found. Make sure that the installation media contains the correct drivers, and then click OK. »

  If I have the drivers provided by HP and they are not recognized, how do I proceed?

  Hello:

  Make sure that you dΘmarrez from a USB 2 port.

  You will not be able to install Windows from a port USB3.

  If you have the W10 installation media in a USB 2 port, windows can you are looking for the sata controller driver, so see if it works...

  Download the drivers from this link below (first or second listed file - 1 file listed (64-bit).

  https://Downloadcenter.Intel.com/download/25165/Intel-rapid-storage-technology-Intel-RST-RAID-driver

  Extract (copy) the files on a USB FlashDrive without all records.

  With the flash player and the installation media W10 plugged into the machine, boot from the W10 installation media.

  After selecting the install now option, select the training - Advanced menu, Options and select the option load a driver.

  You should now see the storage driver files listed.

  If you check the box, it only includes the compatible driver.

  Follow the prompts and I hope, W10 will install.

• Satellite M40X-112 drivers not found

  Hello world

  I had the problem, that I had to reinstall my laptop and I could not find my driver cd.

  So, I had some problems getting the drivers.
  After a long search for the drivers, I found close to each other, but I still couldn't get all the.

  For the moment I still can't use the usb ports, the lan controller is not installed yet, the connection to the local network is already at work, but I have no chance to activate WLAN.

  And also I could not find a driver for the mass driver controller.

  I installed near all the drivers for the Toshiba homepage.
  Anyone know where I could get do pilots and my laptop is working.

  Maybe in this forum has already a question like this, but I couldn't find it, also I can't find anything in the FAQ

  Greetings

  Kotuma

  Hello

  I found all the drivers on the European driver Toshiba page. Everything there!
  You must install drivers in the correct order! On the page, you will also find installation instructions. Follow these steps, it is important!

  In addition, I would like to mention that the USB ports using the common Windows drivers and you will find not all pilots in these ports on the Toshiba page!

  The page offers different Wlan drivers! You see download and wireless network adapter and use the right one!

  Good luck

• Windows Vista drivers not install ALL or update of new pilots

  About two weeks ago, I had a problem with my computer marketing and don't not loading Windows. He gave me the option to start Windows normally or repair of launch Windows. I tried to run normally and windows still only would be not loaded correctly, so the next time the computer is started, I launched the Windows repair instead.

  Later, I tried to save my Blackberry smartphone on my Blackberry Desktop Software program (which has been on my computer since I bought it 01/05/2009. But it does not recognize the hardware. So I plugged back it it and it began to automatically search for the driver (Driver Installation Program). It says install software device driver and he's looking for preconfigured driver folders. Of waiting for the user to input and gives me the choice: 1) locate and install driver software (recommended) (2) Ask me 3 again later.) Do not show this message for this device.  I choose option 1 and it gives a message, DEVICE DRIVER installation of MICROSOFT WINDOWS SOFTWARE and I support on continue. It gives the message: SEARCHING WINDOWS UPDATE, WINDOWS UPDATE DOWNLOADING, INSTALLING the DRIVER SOFTWARE. Then a message saying: Windows encountered a problem installing the software driver for your device. Windows found driver software for your device, but it has encountered an error trying to install it. He also says: the process cannot access the file because it is being used by another process.

  Now, I didn't know what was wrong, so I tried to ask for help with material assistance and Paretologic PC Health Advisor and they are quite a few outdated drivers and asked if I wanted that they find new updated drivers, I agree.  And he again... the SAME EXACT PROCESS I HAVE INDICATED above. It will not install the drivers again and it will not install updates for all drivers more.

  So now when I go into the DEVICE MANAGER there are several yellow exclamation points next to the items (I've NEVER seen before). I can't update these drivers:

  1.) NVIDIA nForce 5/6/7 set of pilots in series, which includes NVIDIA nForce PCI System Management and NVIDIA nForce System Management Controller

  2. display drivers) laptop NVIDIA including NVIDIA GeForce 8200 M G

  3.) Atheros AR5007 802. 11 b/g WiFi adapt

  Realtek USB 2.0 card reader 4)

  Also, in OTHER DEVICES under Device Manager, there are unknown devices that have yellow exclamation points by them as well. Apparently I'm missing these devices now, and I have right clicked on it and select Update driver software. RESEARCH then AUTOMATICALLY update DRIVER SOFTWARE. She is looking for some time, and he said ENCOUNTERS A PROBLEM INSTALL THE DRIVER for YOUR WINDOWS DEVICE

  HP DRIVER MIRROR RC

  The system cannot find the specified file.

  (This was NEVER a problem before)

  Now, whenever I turn on my computer, it does an automatic search of an unknown device.

  Here are all THE drivers I've tried to update via WINDOWS UPDATE INSTALLATION. I tried to install them manually, by going to my DEVICE MANAGER and still nothing.

  About two weeks ago, I had a problem with my computer marketing and don't not loading Windows. He gave me the option to start Windows normally or repair of launch Windows. I tried to run normally and windows still only would be not loaded correctly, so the next time the computer is started, I launched the Windows repair instead.

  Later, I tried to save my Blackberry smartphone on my Blackberry Desktop Software program (which has been on my computer since I bought it 01/05/2009. But it does not recognize the hardware. So I plugged back it it and it began to automatically search for the driver (Driver Installation Program). It says install software device driver and he's looking for preconfigured driver folders. Of waiting for the user to input and gives me the choice: 1) locate and install driver software (recommended) (2) Ask me 3 again later.) Do not show this message for this device. I choose option 1 and it gives a message, DEVICE DRIVER installation of MICROSOFT WINDOWS SOFTWARE and I support on continue. It gives the message: SEARCHING WINDOWS UPDATE, WINDOWS UPDATE DOWNLOADING, INSTALLING the DRIVER SOFTWARE. Then a message saying: Windows encountered a problem installing the software driver for your device. Windows found driver software for your device, but it has encountered an error trying to install it. He also says: the process cannot access the file because it is being used by another process.

  Now, I didn't know what was wrong, so I tried to ask for help with material assistance and Paretologic PC Health Advisor and they are quite a few outdated drivers and asked if I wanted that they find new updated drivers, I agree.  And he again... the SAME EXACT PROCESS I HAVE INDICATED above. It will not install the drivers again and it will not install updates for all drivers more.

  So now when I go into the DEVICE MANAGER there are several yellow exclamation points next to the items (I've NEVER seen before). I can't update these drivers:

  1.) NVIDIA nForce 5/6/7 set of pilots in series, which includes NVIDIA nForce PCI System Management and NVIDIA nForce System Management Controller

  2. display drivers) laptop NVIDIA including NVIDIA GeForce 8200 M G

  3.) Atheros AR5007 802. 11 b/g WiFi adapt

  Realtek USB 2.0 card reader 4)

  Also, in OTHER DEVICES under Device Manager, there are unknown devices that have yellow exclamation points by them as well. Apparently I'm missing these devices now, and I have right clicked on it and select Update driver software. RESEARCH then AUTOMATICALLY update DRIVER SOFTWARE. She is looking for some time, and he said ENCOUNTERS A PROBLEM INSTALL THE DRIVER for YOUR WINDOWS DEVICE

  HP DRIVER MIRROR RC

  The system cannot find the specified file.

  (This was NEVER a problem before)

  Now, whenever I turn on my computer, it does an automatic search of an unknown device.

  Here are all THE drivers I've tried to update via WINDOWS UPDATE INSTALLATION. I tried to install them manually, by going to my DEVICE MANAGER and still nothing.

  Hey Renee27j

  you are looking for and install 3rd party hardware dirvers from the site of hardware manufacturers not through windows update

  Walter, the time zone traveller

• Problems with the upgrade to Windows Windows 7 10 and get the message 'could not be updated. "portable

  Original title: Windows 7

  I have 2 questions-

  I have a laptop Windows 7 when I tried to update Windows 10 received a message that it could not be updated.  Has there never been a solution or an update for those of us who have a version of Windows 7 which initially could not updated for Windows 10?

  I have a computer I upgraded Windows 10 and really like it.  I do not understand that I can not make a copy of 10 Windows on a computer, I've updated for Windows 10.  Is it possible for me to download a copy of Windows 10 on my laptop Windows 7 to make a restore CD in the case of a computer problem?

  You can try the upgrade manually:

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10
  • How to: determine if a device application or hardware is compatible with Windows 10
  • Will remain the documents and applications, or install app must

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

  You also have the possibility to choose 'Keep personal files only', which guarantees a successful in most cases installation.

• HP 15-r017tu: could not all updates by cancelling changes

  The other night when I stopped my laptop it says he was 160 updates, so I let it go. Then when I turned on my laptop today he said that loading updates. It takes about 30% and now it says that we could not all updates, undo changes do not shut down the computer. It has been like this for 6 hours and I need to use my laptop for uni

  can someone tell me please how to fix this problem without losing all my work together from my laptop

  Hello
  
  Either the hard disk must be at fault or OS for corrupt or maybe it's just a few updates of Windows at the origin of the problem.
  
  You can do a system restore to a well known state previously.
  See the section "restoring your computer when Windows cannot start normally" here - http://support.hp.com/us-en/document/c03327545
  
  But first do a complete hard drive - fast and wide test first from the BIOS:
  http://support.HP.com/us-en/document/c03467259
  
  You have the support of recovery with you?
  
  If the HARD drive has FAILED, you must replace it.
  
  If the HARD drive had failed, I suggest that you change the automatic update of Windows from the control panel to "Automatically check for updates but let you choose to download and install them or Not" next time after you do a restore. Be sure to restore to a point at least 48 hours before the problem started.
  http://www.eightforums.com/tutorials/5794-Windows-Update-automatic-updating-turn-off-Windows-8-a.htm...
  
  Maybe some update is the cause of the problem.
  
  Next: run a scan of the file system - Option 2 in this tutorial:
  http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-Windows-8-a.html
  
  Restart the system.
  
  Then, run the commands dism, account required to Option 1 in this tutorial:
  http://www.eightforums.com/tutorials/26512-DISM-fixing-component-store-corruption-Windows-8-a.html
  
  Restart the system.
  
  Now, you manually install the update to Windows I'm matches of 5 instead of as a whole.
  
  Restart the system after each batch installs.
  
  Note: Completely disable/uninstall all Antivirus software from your system all the while.
  
  Concerning
  
  Visruth

• Windows 8.1 message 'you could not complete updates, by undoing the changes, do not turn off your computer.

  Greetings,

  I installed updates in my Windows 8.1 partition.  Then he asked me to restart the computer, and the message "we could not finish updates, exchange loss, do not turn off your computer" appeared and was on-screen for hours.  I thought to reinstall bootcamp but I have software in the Windows partition that cannot be recovered.  I read that one of them starts Windows in 'Safe' Mode, but this is not possible. I use a MacBook Pro (retina, 13 inches, early 2015) OS X 10.10.5

  How can I fix this without wiping the Windows partition and lose my software?

  Thank you!

  Have you created a Windows system restore point before the upgrade?

• regsvr32 mshtml.dll is not found could not be registered

  I click Start then run enter regsvr32 mshtml.dll result was was not found could not be registered

  Hello

  1. what operating system do you use?

  2. when exactly did you receive the error message?

  3. have you made changes on your computer?

  Method 1:

  I suggest you follow the link and check.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 2:

  To run the order confirmation in elevated mode follow the steps below:
  1. click on start, click on all programs, accessories, right-click command prompt, and then click Run as administrator.
  2. If you are prompted for an administrator password or a confirmation, type the password or click on allow.
  3. type the following commands separately and press ENTER, (press ENTER after typing each command)
  regsvr32 jscript.dll
  regsvr32 nusrmgr.cpl
  regsvr32 /i mshtml.dll
  Restart the computer and check if you see the user account window with all the content.

• MSVCR80.dll was not found after installing an update for iTunes

  -5February2014 - yesterday I received an automatic update of iTunes (do not write update number) so I accepted the download automated and then with what I was doing on my PC.  Later in the process, a message said something about unable to download or install or something, so I cancelled the iTunes update, thinking I would look into another time.  This morning when I start my PC, as part of the service, I received a pop-up box that follows:

  "Unable to locate component APSDaemon.exe. This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem. »

  At this point, that I'm not sure that the application did not start OR should I try to install.  First of all, I restarted the PC, thinking it was just a ghost in the machine, but during and after the reboot issue I had the same error popup box.  Of course, this does not affect the ability to control Outlook, mail, or go on the Internet, but I'm afraid that someday when I need that MSVCR80.dll, I'm having a problem.  Can someone well tell me what I need to be concerned about or do to fix this "missing" file number, which is also be aggravated to the population of iTunes?  Thank you.

  Original title: MSVCR80.dll not found

  Hello

  Uninstall everything according to the instructions from Apple:

  «Remove and reinstall iTunes, QuickTime, and other software components for XP»

  http://support.Apple.com/kb/ht1925

  It is also the same list of what to remove what is in the link above from Apple:

  http://pcsupport.about.com/od/findbyerrormessage/a/MSVCR80-DLL-not-found-missing-error.htm

  Or try this program to remove it:

  http://www.revouninstaller.com/revo_uninstaller_free_download.html

  "Resolution of problems with iTunes for Windows Update"

  https://discussions.Apple.com/docs/doc-6562

  If the advice already given does not, please contact Apple for assistance.

  "Not to install iTunes or QuickTime for Windows"

  http://support.Apple.com/kb/HT1926

  "iTunes support-how to use iTunes.

  http://www.Apple.com/support/iTunes/

  "Contact iTunes Support.

  http://www.Apple.com/support/iTunes/contact/

  Or ask in the community Apple iTunes:

  https://discussions.Apple.com/community/iTunes

  See you soon.

• Cannot delete the file. Says "not not found could not find this item check the location of this object and try again."

  Cannot delete the file.  Says "not not found could not find this item check the location of this object and try again."

  I got this file from my friend got sent - is a word document, I had on their computer.  So I tried to use Disk Cleanup to delete temporary files, temporary internet files and files program downloaded.  Does not work.

  When I check the properties, there is no security tab so I can't transfer ownership in this way.

  I don't want to experiment using the way of the transfer of ownership command prompt as the name of the file is several sentences long.  I can't rename it either, of course.

  Windows 7, a week and I already have a stupid problem which has already lost an hour of my time.

  What I did was to create a Notepad file that was empty and saved in the same location as the file that won't go away.  Once registered.  I click with the right button on the new file and rename the exact name as the file problem.  Don't forget to change the file extension (ex: .doc)

  ex file problem: word.doc

  new file: word.doc

  as long as they match eachother exactly you should see the file problem disappear and once that's gone, you can delete the new file created.

• "We could not all updates. Undo changes. Do not put your computer. »

  Hello. So about five hours ago my laptop rebooted Windows 8 automatically do an update.

  Everything was fine and when it got to 100% it restarted again and does the same thing, but after that he came with "we could not all updates. Undo changes. Do not turn off your computer. »

  I probably read each article on the same problem that others have had with this and they all say the same thing.

  I tried to get my advanced options, but it doesn't do anything that it just goes back to the same message.

  I know what he does not say so, but I turned my computer off and waited a few seconds before turning on again, but still nothing.

  Can someone help me please? :/

  Hello

  Thanks for posting your query on the Microsoft Community.

  Thank you for details on the issue and we will help solve you this problem.

  I suggest you try the methods and check them off below if it helps:

  Method 1:

  Please see the following Microsoft article and try the troubleshooting steps.

  https://support.Microsoft.com/en-us/KB/2700567/en-us

  Note: Do not attempt the steps to update your PC.

  If the problem persists then follow the method below.

  Method 2:

  I suggest you to refer to the following Microsoft article and perform troubleshooting.

  http://support.Microsoft.com/kb/949358/en-us

  Note: Please see: how to reset the computer to start as usual after troubleshooting by clean boot of Kb to start the computer in normal startup after's article have solved the problem.

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

  Thank you.

• Could not find updates

  Since installing Windows 8 a week or two ago, I find that it is not seeking updates. I tried manually look for them, but get an error C8003FB. I could not find this error code in the answers for help.  I used the repair but am still not able to get updates.

  Jimmy,

  Have you recently had the opportunity to reinstall Windows?

  0xC80003FB Error_No_Log_Space
  Cannot access the file

  Photo courtesy MowGreen MVP:

  You can rename DataStore.edb in DataStore.edb.old to see if it
  solve the problem:

  (1) go to Start | Run: type or copy / paste net stop wuauserv. Ok
  
  If the BITS service has started you must stop it, too.

  Start | Run: type or copy / paste net stop bits | Ok
  
  (2) in Windows Explorer, navigate to and click on...

  C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb <=this>

  and rename it to DataStore.edb.OLD.

  To view DataStore.edb, you will first need to show hidden files, folders and files system first:
  http://www.bleepingcomputer.com/tutorials/tutorial62.html#WinXP

  (3) restart the system and see if updates install now.

  `~`

  The current time and the date now in Oregon, United States

  20:03
  Saturday, July 27, 2013
  The time Pacific daylight time (PDT)-0700 UTC
   
  UTC/GMT is 03:03 Sunday, July 28, 2013
                
  Current weather conditions in Portland

  Partly cloudy25 ° C / 77 ° F

• Creative desktop cloud could not download update, error code 1002?

  Creative cloud could not be updated, the error code 1002.

  Could not find this error on the Adobe Web site.

  Can anyone help?

  Hello

  Please refer to the procedure below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Get the error when update: Office creative cloud could not be updated. (error code: 2)

  Get the error when update: Office creative cloud could not be updated. (error code: 2).

  I'm on a McBook Pro, OSX 10.9.5 retina.

  How to fix error Code: 2?

  Always the same?

  Follow the procedure below:

  Please follow the steps below:

  1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  2)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  3) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.

  https://creative.Adobe.com/products/creative-cloud

• Creative office cloud could not be updated. (Error code: 2)?

  Creative office cloud could not be updated. (Error code: 2)?

  first of all, disconnect, then back to your application of cc and retry the update, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this fails, close your cc app and then re-open and retry the update.

  If this fails, restart the computer, log out and then back and update.

  If this fails,

  Delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.

  Mac OS: You can locate the file OPM.db in the \User\\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.

  Windows: You can locate the file OPM.db in the \Users\\AppData\Local\Adobe\OOBE folder.  To show the hidden AppData folder, see view files, folders, file name extensions. Windows XP, Vista, Windows 7.