DriverStore\FileRepository files get damaged.

I have a very irritating problem with my 64-bit Windows 7 Ultimate installation. The problem arises when I need to install a new device/updated drivers etc. and I can't find the root cause.

The problem is that the files that are copied to the \Windows\System32\DriverStore\FileRepository during the installation of the driver are sometimes corrupt: for example, if you open an INF file, it is full of garbage. This can happen right away during the installation of the driver or at the next reboot. Of course, Windows complains so the next time he's trying to (re) install the drivers for this device.

Usually, I can manually copy the files from the directory/correspondents of another installation of 64-bit and the problem recurs not until I use the installer of the device - if I use the Device Manager and point it in the right direction (so that the files are not reinstalled) then it's OK.

I am really frustrated with this, I ran various controls and ultimate disc even re-installed as an upgraded on-site and I am puzzled. Virus/Malware scans reveal nothing. There is no evidence in the files of setup.api/dev.log either :(

This could be the cause of this corruption? I see no evidence of any other files get corrupted in this way.

Thank you.

CMS

Hi Chris,

Did you try a clean boot?  In this way, you can disable everything and try to install just the driver you need etc.

http://support.Microsoft.com/kb/929135

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

Similar Questions

  • SetupCopyOEMInf cannot create file/copy the .inf to System32\DriverStore\FileRepository files?

    When you try to install any device (e.g. USB key) that I don't have a driver supplied, I get the following error message:

    "Windows found driver software for your device, but has encountered an error trying to install it."

    Here is an example from windows/inf/setupapi.dev.log:

    > [Device setup (DiShowUpdateDevice) - USBSTOR\DISK & VEN_KINGSTON & PROD_DT_100_G2 & REV_PMAP\001CC0EC2F47BAB0E5F001F6 & 0]
    > Section start 02:44:23.630 04/02/2011
    cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc
    DVI: {DIF_UPDATEDRIVER_UI} 02:44:23.630
    DVI: no installer class for "Kingston DT 100 G2 USB Device"
    DVI: no CoInstallers found
    DVI: Default Installer: enter 02:44:23.645
    DVI: Default Installer: exit
    DVI: {DIF_UPDATEDRIVER_UI - exit (0xe000020e)} 02:44:23.645
    NDV: {Assistant software update driver for USBSTOR\DISK & VEN_KINGSTON & PROD_DT_100_G2 & REV_PMAP\001CC0EC2F47BAB0E5F001F6 & 0}
    INF: opened PNF: 'C:\Windows\INF\disk.inf' ([strings] )
    INF: {SetupCopyOEMInf: C:\Windows\INF\disk.inf} 02:45:05.313
    INF: location of the pilot store: C:\Windows\System32\DriverStore\FileRepository\disk.inf_f14e87fb\disk.inf
    Released INF: Inf path: C:\Windows\INF\disk.inf
    INF: opened PNF: 'C:\Windows\INF\disk.inf' ([strings] )
    INF: support OEM source location: C:\Windows\INF\
    INF: {SetupCopyOEMInf exit (0x00000000)} 02:45:05.406
    DVI: looking for the hardware ID:
    DVI: usbstor\diskkingstondt_100_g2___pmap
    DVI: usbstor\diskkingstondt_100_g2___
    DVI: usbstor\diskkingston
    DVI: usbstor\kingstondt_100_g2___p
    DVI: kingstondt_100_g2___p
    DVI: usbstor\gendisk
    DVI: gendisk
    DVI: search compatible identification:
    DVI: usbstor\disk
    DVI: usbstor\raw
    !    INF: unable to load INF: ' C:\Windows\System32\DriverStore\FileRepository\disk.inf_f14e87fb\disk.inf'(00000003)
    !    INF: error 3: the system cannot find the path specified.
    !!!  INF: failed to load INF "C:\Windows\System32\DriverStore\FileRepository\disk.inf_f14e87fb\disk.inf."
    !!!  INF: error 3: the system cannot find the path specified.
    !!!  NDV: import of driver Package failed for the new device... installing NULL driver.
    !!!  NDV: error 0xe0000203: there is no driver selected for the item or a set of device information.
    DVI: {Plug and Play Service: installation of the device for USBSTOR\DISK & VEN_KINGSTON & PROD_DT_100_G2 & REV_PMAP\001CC0EC2F47BAB0E5F001F6 & 0}
    UMP: creating the installation process: DrvInst.exe 02:45:05.453
    !    NDV: installing NULL driver!
    DVI: selected driver complete Set.
    Pol: installation of the device is subject to the policy
    DVI: {DIF_ALLOW_INSTALL} 02:45:05.500
    DVI: no installer class for "Kingston DT 100 G2 USB Device"
    DVI: no CoInstallers found
    DVI: Default Installer: enter 02:45:05.500
    DVI: Default Installer: exit
    DVI: {DIF_ALLOW_INSTALL - exit (0xe000020e)} 02:45:05.500
    DVI: {DIF_INSTALLDEVICE} 02:45:05.500
    DVI: no installer class for "Kingston DT 100 G2 USB Device"
    DVI: Default Installer: enter 02:45:05.500
    !    DVI: installing NULL driver!
    DVI: writing common driver property settings.
    DVI: {restarting devices} 02:45:05.531

    DVI: restart: USBSTOR\DISK & VEN_KINGSTON & PROD_DT_100_G2 & REV_PMAP\001CC0EC2F47BAB0E5F001F6 & 0
    DVI: full restart.
    DVI: {restarting devices exit} 02:45:05.609
    DVI: Default Installer: exit
    DVI: {DIF_INSTALLDEVICE - exit (0x00000000)} 02:45:05.609
    UMP: installation of the server process is completed with the code 0 x 00000000 02:45:05.625
    UMP: {Plug and Play Service: Device install exit (00000000)}
    NDV: {update driver software Wizard exit (e0000203)}
    <  section="" end="" 2011/02/04="">
    <  [exit="" status:="">

    -End journal-

    IF I create the folder and copy the .inf appropriate folder manually, through installation and device is correctly installed. This, however, is too demanding offer. I would like to know how to solve this problem (and maybe what caused it).

    Here's what I do in fact (using this key USB for example - any other device that I have not yet installed as for example my old digital camera newly purchased USB hub root fails in the same way and the content of setupapi.dev.log is very similar to above):

    1. [Plug device]
    2. New hardware detected
    3. Locate and install driver software (recommended)
    4. .. Search on Windows Update...
    5. "Windows found driver software for your device, but encountered an error [blaa]...". »
    6. [Vista leaves the unit with the null driver]

    To get the device works, check the log and create some Installer is looking for, repeat the steps above and the device is installed.

    I think there could be something wrong with my DriverStore; Maybe access permissions (I put plenty of administrator, system and TrustedInstaller). Is it possible to reinstall completely/System32 DriverStore?

    Thanks in advance,
    Esko

    Edit: my Vista is up-to-date with Windows Update--> nothing to update.  It is Vista 64 bit Home Premium edition

    Hi EP,.

    You can retry installing with the anti-virus disabled temporarily to see if it prevents the folder being created.

    If this does not help, you can perform a clean boot to see if a startup program is causing a conflict:

    http://support.Microsoft.com/kb/310353

    Chris
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • keep the files get damaged

    Corrupter of the Windows files?

    Windows dear people,

    The problem:
    My computer is - apparently at random - corrupter and folders!
    The system:
    Since November, I'm under 64-bit Windows 8 (for the last few weeks with Media Center Pro) on my new laptop, an Asus Zenbook UX51VZ with two SSDs as storage space.
    What happened:
    I was very happy with the new system... until he started randomly corrupting files and directories.
    First of all, it happened to some Pdf files. When I tried to open, I got an error message about corrupted files and that they open more correctly.
    I thought, maybe it's because Adobe Acrobat or because I synchronize my documents with Sky Drive.
    Then, a complete record was broken, where I worked on a new website. I was able to restore access to the folder itself after execution of checkdisk. But most of the files inside were defective after that. Again I thought: maybe its Adobe (Dreamweaver) as corrupted files.
    But then, I got the same problem with some movie trailers, I downloaded the Apple.com site.
    And last - and particularly annoying - incident made to mp3 files of a soundtrack that I recently downloaded from Amazon. Yesterday, I bought these files and they worked perfectly well. Now I can't access the folder of the most...
    Is this a known problem with Windows 8? Or maybe a faulty SSD drive? Is it possible to fix it?
    I'm pretty devastated here.

    I had the same problem, so annoying!  I simply deleted InstantOn and much...

  • "Adobe Acrobat Reader DC cannot open 'amy application' because it's a non supported file type or because the file is damaged."   I received this message during indexing on my computer.  I could not get the message, so I uninstalled Adob

    "Adobe Acrobat Reader DC cannot open 'amy application' because it's a non supported file type or because the file is damaged."

    I received this message during indexing on my computer.  I could not get the message, so I

    uninstalled Adobe.

    After you have uninstalled Abobe, I was able to get all my jobs and applications (with the exception of adobe files).

    Then I tried to re - install Adobe, but who has turned to a complicated procedure.

    There are so many choices, and there are a number of downloadable updates. What was I guess what to do?   But I have chosen one of the Adobes and tried to install it.

    After that I don't know what happened.  All my desktop icons are now Adobe icons in place.   that is The Firefox icon is now replaced by an icon of Adobe.  It is the same for several other desktop program icons. (QuickTime, chrome, Internet Explorer, etc.)

    When I try to open the program by clicking on it, I get the above message.

    I went to the site of help from Adobe and read a complex string of instructions, including

    words like '% pdf', "DWROD" and, for me, other nonsensical words and phrases.

    Needless to say that the instructions were no help.

    I said all that to say this.  I want that my computer back.  What should I do to do?

    Sincerely,

    Ralph Thompson

    [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

    [This is an open forum, not the Adobe support, please do not post personal information]

    [If you send messages by e-mail, please turn off your "sig file" function for display]

    This may help: Application, file icons change in Acrobat/Reader icon

  • Try to download a trial version of Acrobat Pro, but of course, I have an error message: "the application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file. Any suggestions?

    Try to download a trial version of Acrobat Pro, but of course, I have an error message: "the application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file. Any suggestions?

    Download from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html.

  • Error message the application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file.


    The error message happens chronically today.

    It does not matter what I try to install the air file.

    I uninstalled, cleaned the registry and all the usual things.

    And then re-installed-with the same error messages


    Windows 7. Current update.

    processor 2.8 ghz, 12 G Ram - one machine to cook breakfast and make the beds.



    " The application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file. "



    This is the last log of installation-

    I am not able to find out how to decipher what it means.


    Someone would have noticed?


    [2015-02 - 18:10:58:58] Unpackaging/validation complete

    [2015-02 - 18:10:58:58] no app location to "LocalizerLeadsTool" appID and pubID "

    [2015-02 - 18:10:59:01] conversion of unpackaged to a native installation package in C:\Users\admin\AppData\Local\Temp\flaAA62.tmp application

    [2015-02 - 18:10:59:02] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: EndUpdateResource: error Windows #5" errorID = 0]

    [2015-02 - 18:10:59:03]

    I got a response on another area of support.

    And

    Because I asked for help here-

    I think it's the kind of thing to do to post the

    steps that allowed me to correct.

    I knew I had the latest Adobe air platform.

    I felt that I knew that the download files were updated.

    So-

    What was one of the suggestions I've had -

    Told to turn off the firewall and antivirus.

    Instinct made me disconnect the machine from the router.

    I continued and disabled all the protections I had put in place-

    and watched as the first program installed air -.

    Since before January.

    Then put those protections back in line.

    And re-attached the router line.

    It doesn't seem to work now.

  • This is the message I get when I try to install the latest version of DPS App Builder "application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file.

    This is the message I get when I try to install the latest version of DPS App Builder "application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file. On my Mac.


    I tried to uninstall and reinstall


    Help, please!

    What version of Mac OS do you have? I guess it's 10.6.8 which is not supported by the App Builder. You need to update to a newer version of Mac OS.

    Neil

  • c:\windows\system32\driverstore\filerepository\hpoa1ss.inf_520d224f\hpotscl1.dll

    When you run a deep scan on Windows Defender and BitDefender programs and all of the computer freezes when the analysis reaches the following file:

    c:\windows\system32\driverstore\filerepository\hpoa1ss.inf_520d224f\hpotscl1.dll

    What is this file and how can I solve this problem?

    It seems to me not a file of their imagery HP digital hp - program of hp all-in-one series.

    But it could also be Malware masquerading as a legitimate file,

    Try scanning this Malware Remover:

    http://www.Malwarebytes.org/MBAM.php

    Malwarebytes is as its name suggests, a Malware Remover!

    Download the free Version from the link above.

    Download, install, upgrade and scan once a fortnight...

     

    How to use Malwarebytes once it is installed and updated:

    1. open Malwarebytes > click the update tab at the top > get the latest updates.

    2. on the Scanner tab, make sure that the Perform quick scan option is selected and then click on the Scan button to start scanning your computer

    3 MBAM will now start to scan your computer for malware. This process can take some time.

    4. when the scan is complete, a message box will appear

    5. you must click on the OK button to close the message box and continue the process of Malwareremoval.

    6. you will now be at the main scanner screen. At this point, you must click on the button to view the result .

    7. a screen showing all of the malware displayed the program that is

    8. you must now click remove selection button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When you remove files, MBAM may require a restart in order to eliminate some of them. If it displays a message stating that it needs to restart, please let him do. Once your computer has rebooted, and logged in, please continue with the remaining steps.

    9. when MBAM has finished remove the malware, it will open the scan log and display it in Notepad. See the log as desired, and then close the Notepad window.

    10. you can now exit the MBAM program.

    See you soon.

    Mick Murphy - Microsoft partner

  • "There was an error opening this document, the file is damaged and could not be repaired." by e-mail

    I get "there was an error opening this document, the file is damaged and cannot be repaired." Sometimes it works, but more often than not I get this message when you try to open a PDF well my IMAP email server. I also have the latest player adobe downloaded on my computer and I have run Norton 360, which is to day saying my computer is free from any malicious dishes. Help, please!

    Hello ErikAtkinson,

    You can try saving the PDF file on your desktop before trying to open it.
    See if that helps with corruption problems.

    If this isn't the case, then I suggest that you post in the forums Adobe for Adobe Reader. I have included a link below:
    http://forums.Adobe.com/community/adobe_reader_forums

    They better be able to help with their product.

    Sincerely,

  • Player Windows Media won't play byte streams as files are damaged or corrupted

    which is a byte stream because my media player won't play it say files are damaged or corrupt

    Hi AntonyNorcup,

    (1) since when are you facing this problem?

    (2) what is the complete error message you receive?

    (3) when exactly you get this error message?

    (4) what Version of Windows Media Player do you use?

    Method 1: Users have solved a similar problem by Windows Media Player library database,

    You cannot view, add, or delete items in the library of Windows Media Player 11

    http://support.Microsoft.com/kb/925718

    Method 2:  You can also see the steps outlined in the article below

    Error message when you try to use Windows Media Player to stream audio or video from Windows Media Services: «the specified protocol is not supported»

    http://support.Microsoft.com/kb/940029/en-us

  • Error: AVG file is damaged and can not start when tried to start the AVG program

    Original title: Virus of internet surfing

    Surf the Internet today and had a pop up window that says that my PC has a virus and must by a specific virus program to remove. Then, I can't go on the internet or open my AVG program because I get a pop - uo, which says that the AVG file is damaged and cannot be started. Any ideas how to remove it? Tried system restore, but does not open.

    Hi gary125,

    1. don't you get an error message when you connect using Internet Explorer?

    If you get "Internet Explorer cannot display the webpage" then run Microsoft struggling to diagnose the problem. Download the hotfix to a USB drive on another computer and run it on the computer of the problem.
    See you receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • computer freezes at the C:\\WINDOWS\System32\DriverStore\FileRepository\prnep001.inf_f0a9a372\I386\EPNDDE4P. DAT___

    A virus on my computer. Then restore the hard drive with recovery CD. But even computer crashes when you run the full scan.

    When running deep scan Windows Defender/Avast free Av / Malwarebytes programs and any computer freezes when the analysis reaches the following file:

    C:\\WINDOWS\System32\DriverStore\FileRepository\prnep001.inf_f0a9a372\I386\EPNDDE4P. DAT

    What is this file and how can I solve this problem?

    Hi quazi_albany,

    This seems to be a driver file printer Inbox for epson printers.

    Method 1:

    You try to run a SFC scan to check all corrupted files.

    You can read the following article to launch the SFC scan:

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Method 2:

    You can also try to run a scan using Microsoft Security Essentials.

    See the link to download security essentials:

    http://www.Microsoft.com/security/products/MSE.aspx

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Program files is damaged, or unreadable

    I get the following message is displayed:

    The file or the directory c:\program files is damaged and unreadable run chkdsk utility.

    I tried to run chkdsk many times but cannot enforce. I planned that it runs when you restart the laptop that she keeps asking but nothing happens, and the same message keeps reappearing. Does that mean I need a new hard drive?

    FYI, you can always buy new computers Win7.  It should close the sales departments that sell to businesses.  These guys are well aware that a businessman isn't about to buy Win10.

  • Your preference file is damaged or not valid google chrome unable to retrieve the settings

    Hello all,.

    I get this error message when loading google chrome via Windows 7: your preference file is damaged or not valid google chrome unable to retrieve the settings. Any suggestions please let me know.

    Kind regards

    Sugasaff

    Hello Sugasaff,

    Thanks for posting your query on the Microsoft Community.

    I would like to ask you:

    • The problem is specific to a single application?
    • Have you tried using Internet Explorer and check if it works well?

    You can try to uninstall and reinstall Chrome and check if it works very well.

    Refer,

    Uninstall or change a program

    To download and install again, see:

    https://www.Google.com/intl/en/chrome/browser/

    Hope this information was useful.

  • There was an error opening this document. The file is damaged and cannot be repaired.

    Greetings,

    I searched the forums, and this mistake has been examined in the context of how to treat a damaged PDF file.

    My question is a little different. The company that I am working has a tool to create what we call "knowledge base articles", i.e. product XML authoring with us help topics. They used this tool from 2008. Files can be attached to a topic. The XML files and attached PDF files is stored in a SQL database. Using the TOC Panel or the search function, relevant topics are retrieved.

    When there is an attached PDF, users can view the PDF in the browser or download the file and open it locally.

    The knowledge base has been moved from an environment of database SQL 2005 in Windows Server 2003 and IIS 6 for an environment database of SQL 2008 R2 to Windows Server 2008 R2, IIS 7.

    Now that we have the following problem: in some subjects the downloaded PDF can't be opened and one error

    "There is an error opening this document. The file is damaged and cannot be repaired. "is displayed. The curious is that some PDF files published this error, while others open without a problem. Source file all PDF files open without a hitch before they are downloaded.

    Any advice or pointers would be very appreciated.

    TIA, Donna

    Donna,.

    as you have probably read in a lot of discussions on this matter, this error message is usually correct, and the PDF file is damaged. As for how it gets damaged, it's something you need to know by poking around in your system. Here are a few general things that always apply when working with corrupt files:

    The first thing I would do is open such a file corrupted in a text editor such as NotePad to see what it actually contains. Any valid PDF file must begin with '% PDF -' followed by a version number. If you don't see that in the first line, then you are not dealing with a PDF file and you know why you do not get the file saved in your knowledge base.

    If this string is there, then you know that there a PDF file and the issue is somewhere in this file, and is where it gets much more complex. You will need a good understanding of the PDF specification to parse the file to see what is wrong with him.

    If you're lucky, you'll actually have a file of length zero (which means also no PDF header). No valid PDF file cannot be zero bytes long. Your second chance case would you find in fact an HTML error in this file (instead of PDF content), that tells you the reason for the problem (but again, this depends on your system).

Maybe you are looking for

  • Tried to increase the bootcamp partition and now Windows will not boot

    I've got Yosemite.I wanted to increase the size of my bootcamp windows partition, so I searched for a way online, and I found this video: https://www.YouTube.com/watch?v=zhkdOLXT6Eg I followed all the steps in the video, but after you have started an

  • HP mini 110-1158tu: bios password hp mini 110-1158tu

    the system password check failed. cnu93895wj

  • Reload Windows XP on Portege R100

    I have a R100, who does not start in Windows (XP) - gets etc. secure mode/last good on-screen, then dies. I was going to try to repair the Windows installation using a XP normal drive, rather than a full recovery of the product, as the back-ups have

  • Microsoft windows kernel power event id 41 task 63 - Random Shut Down

    Hi guys,. I have a file W2K8 R2 server that was working fine until a couple of weeks, as he began to reboot itself. After checking the logs I discovered 41 kernel-power (63), I also have the dump file. If anyone can help find the root cause, I will b

  • Compatibility with windows 64 bit OS

    Hi, we intend to upgrade our current computer, possibly to a multicore 64-bit with windows OS. Currently, we use C++ as a software platform on a 32-bit Windows XP for the following devices: PCI-6534 PCI 6713 PCI-6071E NEITHER 9205 USB 6501 Most of th