Driving directions

If I ask ' take me home ' to my iPhone6, open maps and everything is ok. If I ask exactly the same thing to my AW, the answer is "I don't know where he is." Don't know if it helps; in any case if I ask my AW to lead me to a person with known address, it works.

Thanks in advance for any help.

Hello Stefano

Try the following steps (in order):

  • On your iPhone, in contacts:
    • Check that your contact card contains your name, Apple ID email address and phone number.
    • Also, make sure that it includes only a single entry for each of your addresses (e.g., home, work).
  • On your iPhone, go to: settings > Mail, Contacts, calendars > in the Contacts section, check my Info using your contact card.
  • On your iPhone, go to: settings > General > Siri > My Info - make sure your contact card is selected.
  • Check that iCloud is enabled for Contacts:
    • On your iPhone, go to: settings > iCloud - turn on the Contacts.
  • On your iPhone, in the application of the watch, go to: Watch My > General > reset > press reset sync data.
    • Nothing seems to happen, but the process is running in the background (invisible to the user), allow a minute or two.
  • So, it can also help to restart your iPhone and your watch. Close the two devices together, and then restart your iPhone first:
    • To turn off your watch: press and hold the button side until you see the cursor off the power; Drag the slider to turn off.
    • To reactivate: press and hold the side button until you see the logo.
  • Disable and re-enable Siri:
    • On your iPhone, go to: settings > General > Siri - off, put paused for a few moments, then turn it back to Siri.

Tags: Apple Watch

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