Droid Maxx (Kitkat) - car dock Griffin (Dialer)

Hey guys,.

Today, I write about my current business with Motorola. This is the case number is140121-006278.

I use my car griffin dock to make and receive calls on my Maxx Droid while I'm on the road.

I noticed since the update of Kitkat on my Droid Maxx replacement I got Verizon today only once

I use the Dock car numbers on the keypad are really hard to press. I have been troubleshooting

with Motorola and Verizon Tier 2 Tech Support level 2 and were able to get this fixed up.

Info on the device:

  • The system version: 19.5.3.obake - maxx_verizon. Verizon.en.US


  • Build number: SU2-3


  • IMEI: (removed for security reasons)

We tried things:

  • Safe mode


  • Force stop & erase the data on the phone in settings---> Apps


  • Reset of data without restoration of data or google account

I don't know what to do, because even the gal that helped me at the Verizon store Corporate in Beaverton, OR say the same thing on his Droid Ultra with Kitkat.

Has anyone else noticed this who has the car Dock Griffin made 4 Ultra Droid & Maxx or has heard of this problem?

--

Thank you

Brandon Giesel

PS more screenshots are attached on the included. Zip file.

Matt Jones told me that he thought that this was reported earlier and think, it should be fixed in a future update. I hope this helps. Please report to us.

Tags: Motorola Phones

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