During an update to Windows Vista, my office has disappeared with the task bar and start menu.

I can only access my and other programs through the Task Manager.  I have tried troubleshooting, I restore my computer on the eve of what has happened, but nothing helps.  Any ideas?

Hi cthodges

Thank you for using the Microsoft Answers Forums!

I would like to ask you a few questions to help focus in the right direction:

Are there other specific details that you can provide that will help us understand and solve your problem?

We can try a few steps and check if it works:

Run explorer.exe from the Task Manager > new > task. If the start menu reappears, it would confirm the cause.

We can now perform the following steps:

Step 1:

Run an on-line analysis of your PC of malicious software:

If you want to scan your computer for malware and potentially unwanted on a Web site, please use the Windows Live OneCare safety scanner.

Windows Live OneCare safety scanner is an online service that lets scan you your computer to protect yourself, clean and operate at its best. Use our free protection scan to check and remove viruses, spyware and other potentially unwanted software and to find vulnerabilities in your Internet connection.

You can also run Anti-Malware on your computer. Follow the steps in this link:

http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

Step 2:

To use a boot option, follow these steps:

a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.

b. Select an option when the Windows Advanced Options menu appears, and press ENTER.

c. when the boot menu appears again, and the words "Safe Mode" appear in the bottom, select the installation that you want to start and then press ENTER.

If it works fine in safe mode, infer you that all third-party programs are causing the problem.

Put the computer in a clean boot (namely if any third-party software hinders the process)

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Check with step 1 (run a clean boot):-If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Continue with the remaining steps to pin-point on the third party service.

(Note: after find you the problem causing the program, you will have to perhaps to update or install a newer version of the program and also don't forget to put the computer to a normal startup)

S tep 3 :

The SFC utility allows administrators to perform an analysis of all protected resources to make sure they are the correct version. Whether SFC should find all incorrect versions in one of these protected resources, SFC will be replaced by the correct versions.

You can still run a sfc on the windows vista computer scan. To run a scan suite sfc as follows:

a. Click Start, in the start search bar type cmd, right-click on the command prompt icon in the box programs and then click Run as administrator.

b. at the command prompt type sfc/scannow , and then press ENTER.

See this link for more information:

http://support.Microsoft.com/kb/936212

Hope this information was useful.

Let me know if it worked.

All the best!

Thank you and best regards,

R uma - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    2009-11-04 19:35:33, info CSI 00000009 [SR] full audit
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    2009-11-04 19:35:56, transaction Info CSI 00000023 [SR] beginning verify and repair
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    2009-11-04 19:35:58, transaction Info CSI 00000027 [SR] beginning verify and repair
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    2009-11-04 19:36, CSI Info 0000002b transaction [SR] beginning verify and repair
    2009-11-04 19:36:02, info CSI 0000002d [SR] full audit
    2009-11-04 19:36:03, CSI [SR] 0000002e Info components check 100 (0 x 00000064)
    2009-11-04 19:36:03, CSI Info 0000002f transaction [SR] beginning verify and repair
    2009-11-04 19:36:04, info CSI 00000031 [SR] full audit
    2009-11-04 19:36:05, info CSI 00000032 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:36:05, the transaction Info CSI 00000033 [SR] beginning verify and repair
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    2009-11-04 19:36:07, transaction Info CSI 00000037 [SR] beginning verify and repair
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    2009-11-04 19:36:18, 00000046 CSI info [SR] components check 100 (0 x 00000064)
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    2009-11-04 19:36:20, Info CSI 00000049 [SR] check complete
    2009-11-04 19:36:20, CSI Info 0000004 components [SR] a check 100 (0 x 00000064)
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    2009-11-04 19:36:23, CSI Info 0000004 d [SR] full audit
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    2009-11-04 19:36:27, transaction Info CSI 00000053 [SR] beginning verify and repair
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    2009-11-04 19:36:36, CSI Info 0000005 d [SR] full audit
    2009-11-04 19:36:37, CSI 0000005e [SR] Info components check 100 (0 x 00000064)
    2009-11-04 19:36:37, CSI Info 0000005f transaction [SR] beginning verify and repair
    2009-11-04 19:36:39, info CSI 00000061 [SR] full audit
    2009-11-04 19:36:39, 00000062 CSI info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:36:39, transaction Info CSI 00000063 [SR] beginning verify and repair
    2009-11-04 19:36:51, info CSI 00000065 [SR] full audit
    2009-11-04 19:36:51, info CSI 00000066 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:36:51, transaction Info CSI 00000067 [SR] beginning verify and repair
    2009-11-04 19:36:59, info CSI 00000069 [SR] full audit
    2009-11-04 19:36:59, CSI Info 0000006 components [SR] a check 100 (0 x 00000064)
    2009-11-04 19:36:59, CSI Info 0000006b transaction [SR] beginning verify and repair
    2009-11-04 19:37:08, Info CSI 0000006e Verify [SR] full
    2009-11-04 19:37:08, CSI Info 0000006f [SR] components check 100 (0 x 00000064)
    2009-11-04 19:37:08, transaction Info CSI 00000070 [SR] beginning verify and repair
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    2009-11-04 19:37:17, transaction Info CSI 00000075 [SR] beginning verify and repair
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    2009-11-04 19:37:30, transaction Info CSI 00000079 [SR] beginning verify and repair
    2009-11-04 19:37:39, CSI Info 0000007 d [SR] full audit
    2009-11-04 19:37:40, CSI 0000007e Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:37:40, CSI Info 0000007f transaction [SR] beginning verify and repair
    2009-11-04 19:37:50, info CSI 00000087 [SR] full audit
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    2009-11-04 19:37:51, transaction Info CSI 00000089 [SR] beginning verify and repair
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    2009-11-04 19:38:08, transaction Info CSI 00000091 [SR] beginning verify and repair
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    2009-11-04 19:38:33, transaction Info CSI 00000099 [SR] beginning verify and repair
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    2009-11-04 19:38:47, 000000 a 2 CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:38:47, CSI Info a 000000 3 transaction [SR] beginning verify and repair
    2009-11-04 19:39:07, 000000 to 5 CSI Info [SR] verification complete
    2009-11-04 19:39:07, 000000 a 6 CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:39:07, CSI Info 000000a 7 transaction [SR] beginning verify and repair
    2009-11-04 19:39:27, a 000000, 9 CSI Info [SR] verification complete
    2009-11-04 19:39:28, 000000aa CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:39:28, CSI Info 000000ab transaction [SR] beginning verify and repair
    2009-11-04 19:39:33, 000000ad CSI Info [SR] verification complete
    2009-11-04 19:39:34, 000000ae CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:39:34, CSI Info 000000af transaction [SR] beginning verify and repair
    2009-11-04 19:39:38, 000000 b 1 CSI Info [SR] verification complete
    2009-11-04 19:39:38, 000000 b 2 CSI Info [SR] components check 100 (0 x 00000064)
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    2009-11-04 19:39:43, 000000bd CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:39:43, 000000be CSI Info transaction [SR] beginning verify and repair
    2009-11-04 19:40:01, CSI Info 000000dc Verify [SR] full
    2009-11-04 19:40:01, 000000dd CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:40:01, CSI Info 000000de transaction [SR] beginning verify and repair
    2009-11-04 19:40:04, 000000e0 CSI Info [SR] verification complete
    2009-11-04 19:40:05, Info CSI [SR] 000000e1 components check 100 (0 x 00000064)
    2009-11-04 19:40:05, CSI Info 000000e2 transaction [SR] beginning verify and repair
    2009-11-04 19:40:13, CSI Info 000000e4 Verify [SR] full
    2009-11-04 19:40:14, 000000e5 CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:40:14, 000000e6 CSI Info transaction [SR] beginning verify and repair
    2009-11-04 19:40:21, 000000e8 CSI Info [SR] verification complete
    2009-11-04 19:40:22, 000000e9 CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:40:22, 000000ea CSI Info transaction [SR] beginning verify and repair
    2009-11-04 19:40:33, 000000ec CSI Info [SR] verification complete
    2009-11-04 19:40:34, 000000ed CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:40:34, Info CSI 000000ee transaction [SR] beginning verify and repair
    2009-11-04 19:40:47, 000000f1 CSI Info [SR] verification complete
    2009-11-04 19:40:47, 000000f2 CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:40:47, CSI Info 000000f3 transaction [SR] beginning verify and repair
    2009-11-04 19:40:51, 000000f5 CSI Info [SR] verification complete
    2009-11-04 19:40:52, 000000f6 CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:40:52, 000000f7 CSI Info transaction [SR] beginning verify and repair
    2009-11-04 19:41:07, 000000f9 CSI Info [SR] verification complete
    2009-11-04 19:41:08, 000000fa CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:41:08, CSI Info 000000fb transaction [SR] beginning verify and repair
    2009-11-04 19:41:16, 000000fd CSI Info [SR] verification complete
    2009-11-04 19:41:16, CSI Info [SR] 000000fe components check 100 (0 x 00000064)
    2009-11-04 19:41:16, CSI Info 000000ff transaction [SR] beginning verify and repair
    2009-11-04 19:41:25, info CSI 00000101 [SR] full audit
    2009-11-04 19:41:26, info CSI 00000102 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:41:26, transaction Info CSI 00000103 [SR] beginning verify and repair
    2009-11-04 19:41:43, info CSI 00000128 [SR] full audit
    2009-11-04 19:41:44, info CSI 00000129 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:41:44, CSI Info 0000012a transaction [SR] beginning verify and repair
    2009-11-04 19:42:01, CSI Info 0000012 c [SR] full audit
    2009-11-04 19:42:01, info CSI 0000012d [SR] components check 100 (0 x 00000064)
    2009-11-04 19:42:01, Info CSI 0000012e transaction [SR] beginning verify and repair
    2009-11-04 19:42:30, info CSI 00000130 [SR] full audit
    2009-11-04 19:42:30, info CSI 00000131 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:42:30, transaction Info CSI 00000132 [SR] beginning verify and repair
    2009-11-04 19:42:54, info CSI 00000134 [SR] full audit
    2009-11-04 19:42:55, info CSI 00000135 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:42:55, transaction Info CSI 00000136 [SR] beginning verify and repair
    2009-11-04 19:43:07, info CSI 00000138 [SR] full audit
    2009-11-04 19:43:08, info CSI 00000139 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:43:08, CSI Info 0000013a transaction [SR] beginning verify and repair
    2009-11-04 19:43:18, CSI Info 0000013 c [SR] full check
    2009-11-04 19:43:18, 0000013d of CSI Info [SR] components check 100 (0 x 00000064)
    2009-11-04 19:43:18, Info CSI 0000013e transaction [SR] beginning verify and repair
    2009-11-04 19:43:26, info CSI 00000140 [SR] full audit
    2009-11-04 19:43:26, info CSI 00000141 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:43:26, transaction Info CSI 00000142 [SR] beginning verify and repair
    2009-11-04 19:43:34, Info CSI 00000145 [SR] full check
    2009-11-04 19:43:34, Info CSI 00000146 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:43:34, transaction Info CSI 00000147 [SR] beginning verify and repair
    2009-11-04 19:43:56, info CSI 00000149 [SR] full audit
    2009-11-04 19:43:57, CSI Info 0000014 components [SR] a check 100 (0 x 00000064)
    2009-11-04 19:43:57, CSI Info 0000014b transaction [SR] beginning verify and repair
    2009-11-04 19:44:07, CSI Info 0000014 d [SR] full audit
    2009-11-04 19:44:07, CSI 0000014e [SR] Info components check 100 (0 x 00000064)
    2009-11-04 19:44:07, CSI Info 0000014f transaction [SR] beginning verify and repair
    2009-11-04 19:44:23, info CSI 00000151 [SR] full audit
    2009-11-04 19:44:23, info CSI 00000152 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:44:23, transaction Info CSI 00000153 [SR] beginning verify and repair
    2009-11-04 19:44:39, info CSI 00000155 [SR] full audit
    2009-11-04 19:44:40, info CSI 00000156 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:44:40, transaction Info CSI 00000157 [SR] beginning verify and repair
    2009-11-04 19:44:50, info CSI 00000159 [SR] full audit
    2009-11-04 19:44:51, CSI Info 0000015 components [SR] a check 100 (0 x 00000064)
    2009-11-04 19:44:51, CSI Info 0000015b transaction [SR] beginning verify and repair
    2009-11-04 19:45:04, CSI Info 0000015 d [SR] full audit
    2009-11-04 19:45:05, CSI 0000015e [SR] Info components check 100 (0 x 00000064)
    2009-11-04 19:45:05, CSI Info 0000015f transaction [SR] beginning verify and repair
    2009-11-04 19:45:24, Info CSI 00000162 [SR] check complete
    2009-11-04 19:45:24, CSI Info [SR] 00000163 components check 100 (0 x 00000064)
    2009-11-04 19:45:24, transaction Info CSI 00000164 [SR] beginning verify and repair
    2009-11-04 19:45:32, info CSI 00000166 [SR] full audit
    2009-11-04 19:45:32, info CSI 00000167 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:45:32, transaction Info CSI 00000168 [SR] beginning verify and repair
    2009-11-04 19:45:44, CSI Info 0000016a Verify [SR] full
    2009-11-04 19:45:44, CSI Info 0000016 components [SR] b check 100 (0 x 00000064)
    2009-11-04 19:45:44, CSI Info 0000016 c [SR] beginning verify and repair operation
    2009-11-04 19:45:55, Info CSI 0000016e [SR] full Verify
    2009-11-04 19:45:56, CSI 0000016f [SR] components Info check 100 (0 x 00000064)
    2009-11-04 19:45:56, transaction Info CSI 00000170 [SR] beginning verify and repair
    2009-11-04 19:46:08, info CSI 00000172 [SR] full audit
    2009-11-04 19:46:08, info CSI 00000173 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:46:08, transaction Info CSI 00000174 [SR] beginning verify and repair
    2009-11-04 19:46:23, info CSI 00000176 [SR] full audit
    2009-11-04 19:46:24, CSI Info [SR] 00000177 components check 100 (0 x 00000064)
    2009-11-04 19:46:24, transaction Info CSI 00000178 [SR] beginning verify and repair
    2009-11-04 19:46:29, CSI Info 0000017a Verify [SR] full
    2009-11-04 19:46:29, CSI Info 0000017 components [SR] b check 100 (0 x 00000064)
    2009-11-04 19:46:29, CSI Info 0000017 c [SR] beginning verify and repair operation
    2009-11-04 19:46:40, Info CSI 0000017e [SR] full Verify
    2009-11-04 19:46:40, CSI 0000017f [SR] components Info check 100 (0 x 00000064)
    2009-11-04 19:46:40, transaction Info CSI 00000180 [SR] beginning verify and repair
    2009-11-04 19:46:52, info CSI 00000182 [SR] full audit
    2009-11-04 19:46:53, info CSI 00000183 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:46:53, transaction Info CSI 00000184 [SR] beginning verify and repair
    2009-11-04 19:47:04, info CSI 00000186 [SR] full audit
    2009-11-04 19:47:04, info CSI 00000187 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:47:04, transaction Info CSI 00000188 [SR] beginning verify and repair
    2009-11-04 19:47:23, CSI Info 0000018a Verify [SR] full
    2009-11-04 19:47:24, CSI Info 0000018 [SR] b components check 100 (0 x 00000064)
    2009-11-04 19:47:24, CSI Info 0000018 c [SR] beginning verify and repair operation
    2009-11-04 19:47:52, Info CSI 0000018e [SR] full Verify
    2009-11-04 19:47:52, CSI 0000018f [SR] components Info check 100 (0 x 00000064)
    2009-11-04 19:47:52, transaction Info CSI 00000190 [SR] beginning verify and repair
    2009-11-04 19:48:01, info CSI 00000192 [SR] full audit
    2009-11-04 19:48:02, info CSI 00000193 [SR] components check 100 (0 x 00000064)
    2009-11-04 19:48:02, transaction Info CSI 00000194 [SR] beginning verify and repair
    2009-11-04 19:48:14, CSI 0000019f [SR] Verify Info full
    2009-11-04 19:48:14, 000001 has 0 CSI Info [SR] components check 44 (0x0000002c)
    2009-11-04 19:48:14, 000001 has 1 CSI Info transaction [SR] beginning verify and repair
    2009-11-04 19:48:18, 000001 has 3 CSI Info [SR] full audit
    2009-11-04 19:48:18, 000001 has 4 CSI Info [SR] repair 2 components
    2009-11-04 19:48:18, 000001 has 5 CSI Info transaction [SR] beginning verify and repair
    2009-11-04 19:48:18, 000001 has 7 CSI Info [SR] cannot repair the military record [l:20 {10}] "angsaz.ttf" Microsoft-Windows-font-TrueType-AngsanaNew, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2009-11-04 19:48:18, 000001 has 9 CSI Info [SR] cannot repair the military record [l:22 {11}] "Stknote.h1s" Microsoft-Windows-help - Stknote.Resources, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10 {5}] 'en-US', VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2009-11-04 19:48:18, 000001aa CSI repaired Info [SR] file \SystemRoot\WinSxS\Manifests\\[l:20{10}]"angsaz.ttf" by copying from backup
    2009-11-04 19:48:18, 000001ab CSI Info [SR] repair corrupted file [ml:520 {260}, l:40 {20}] '------? \C:\Windows\Fonts"\[l:20{10}]"angsaz.ttf' of the store
    2009-11-04 19:48:18, 000001ad CSI Info [SR] cannot repair the military record [l:22 {11}] "Stknote.h1s" Microsoft-Windows-help - Stknote.Resources, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10 {5}] 'en-US', VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2009-11-04 19:48:18, 000001ae CSI Info [SR] this element is referenced by [l:166 {83}] "' Package_36_for_KB937286 ~ 31bf3856ad364e35 ~ x 86 ~ US ~ 6.0.1.18000.937286 - 100_en-us_GDR" "
    2009-11-04 19:48:18, 000001 b 0 CSI Info [SR] could not reproject corrupted file [ml:520 {260}, l:66 {33}] '------? \C:\Windows\Help\Windows\en-us"\[l:22{11}]"Stknote.H1S '; source file in the store is also corrupted
    2009-11-04 19:48:18, 000001 b 2 CSI Info [SR] full repair
    2009-11-04 19:48:18, 000001 b 3 CSI Info [SR] validation transaction
    2009-11-04 19:48:19, 000001 b 7 CSI Info [SR] check and complete repair operation. All of the files and registry keys listed in this operation were repaired successfully

    Free unlimited installation and compatibility support is available for Windows Vista SP2 issues until August 30, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

    If you do not have a valid antivirus application installed, or your subscription has expired:

    Help: I got hacked. Now what should I do?
         http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

    Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

    HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

    Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

    4 steps to help protect your new computer before going online
         http://www.Microsoft.com/security/pypc.aspx

    NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application.

    Norton Removal Tool
         FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee Consumer product removal tool
         http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

    See also:

    Measures to help prevent spyware
    http://www.Microsoft.com/security/spyware/prevent.aspx

    Measures to help prevent computer worms
    http://www.Microsoft.com/security/worms/prevent.aspx

    Avoid fake security software!
    http://www.Microsoft.com/security/antivirus/rogue.aspx

    If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • When my friend l. a automatic updates for Windows Vista, it can no longer browse the web, well connected (as evidenced by Skype and diagnostics) the message "internet explore cannot display the page" coming up. Is there a way to fix this?

    Explore cannot display the page
    Vista updates
    Restart

    Hello

    Welcome to Microsoft Windows Vista Forums.

    I suggest you follow these steps:

    Method 1: See if you can view another Web page

    To do this, follow these steps:

    Start Internet Explorer.

    In the top of the browser address bar, enter one of the following addresses:

    http://www.Microsoft.com

    http://www.MSN.com

    http://support.Microsoft.com

    If you do not receive a similar error message after entering one of these addresses in the address bar, contact the owner of the Web site where you see the problem. The website is maybe temporarily unavailable or other problems.
     
    If you receive the same error message, go to the next method.

    Method 2: Run the Network Diagnostics tool in Internet Explorer

    To do this, follow these steps:

    Start Internet Explorer, and then try to access the Web page that displays the error message.

    On the page that displays an Internet Explorer error message, click diagnose connection problems . The Network Diagnostics tool will run. When the tool has finished, it will notify if you one of the following results:

    He was unable to find a problem.

    It has detected a problem. In addition, the tool will provide guidance on the next steps to take to resolve the problem.

    Note Users of Internet Explorer 6, click on detect network settings

    Click IP address , and note the IP address. You may have to it for future troubleshooting.

    Follow the steps in the Network Diagnostics tool to fix any connection problems.

    Start Internet Explorer.

    If you receive the same error message, go to the next method.

    Method 3: Use the delete browsing history

    If resetting the modem or the router has not resolved the problem, delete your browsing history might help. Follow these steps to delete your temporary Internet files, history and form data:

    Internet Explore 7

    Start Internet Explorer.

    On the Tools menu, click delete browsing history .

    Select the check box next to Temporary Internet files .

    Select the check box next to the history .

    Select the check box next to form data .

    Select the check box next to Cookies .

    At the bottom of the window, click delete .

    Close Internet Explorer and restart Internet Explorer, and then try to access the Web page.

    Internet Explorer 6

    Start Internet Explorer.

    On the Tools menu, click Internet Options .

    In the Temporary Internet files section, click delete files and then click to select the text box delete all offline content , and then click OK .

    In the history section, click clear history , and then click Yes .

    Close Internet Explorer and restart Internet Explorer, and then try to access the Web page.

    If you receive the same error message, go to the next method.

    Method 4: Use the Internet Explorer (No Add-ons) mode

    To do this, click Start , point to programs , point to Accessories , point to System Tools and then click Internet Explorer (No Add-ons) .

    Note The Internet Explorer (No Add-ons) mode is only available for Internet Explorer 7 and Internet Explorer 8.

    If this resolves the problem, follow these steps to isolate the browser add-on that is causing the problem:

    Click Tools and then click Internet Options .

    Click on the programs tab, and then click Manage Add-ons .

    Click an add-on in the name list, and then click disable .

    Repeat step 3 until you identify the add-on that is causing the problem.

    If the methods in the "Resolution" section General did not resolve your issue, you can try to use the methods in the "Advanced Troubleshooting" section If you are not comfortable with advanced troubleshooting, you can ask for help or contact support. For information about how to contact support, please visit the Microsoft Web site at the following address:

    http://support.Microsoft.com/OAS/default.aspx?PRID=12357

    For more information follow the link below:

    http://support.Microsoft.com/kb/956196

    Hope this information is helpful

    Suresh G

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Update of Windows Vista SP on reboot hangs with an error capilock.dat

    Original title: capilock.dat

    Try to do an update of SP for Vista and after reboot hangs with xxx/xxxxxx capilock.dat

    Can someone advise on a solution or just a picture re the only way to go?

    Peter

    Hi Peter,.

    You can read the following article and try the methods provided to solve the problem.

    http://support.Microsoft.com/kb/949358

    You can also check the link and try the steps to install Service pack.

    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

    http://support.Microsoft.com/kb/947366

    Hope this information is helpful

  • I have problems with window vista boot as well as with the windows updates.

    Windows vista does not restart.   I have to go int recovery and channge the computer to an earlier point in time.

    In addition, widows update will not work.  Simply runs for hours and downooads nothing.

    What can we do about it?

    Hello

    1. don't you make changes on the computer until the problem started?
    2. do you receive error messages when you start?

    I suggest you perform a repair of the system using a Vista installation disc.

    See these articles for help:
    http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista
    http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

  • Update for Windows Vista (KB978886) security fails to install on my computer and I get this error code: 80071AA7. ___

    I tried to install this for 2 weeks, I did a restore and it will not install. Help?

    I have an Acer laptop under Vista 32 bit.

    Adding:

    Perform a clean boot to disable all third-party applications. This is to find out if there are third-party applications or services, the cause of a conflict.

    Refer to: how to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135

    Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

  • After that windows update in windows vista my i cannot connect to the net

    Hello

    I connect to a new internet provide a year back and has never faced these problems. Now for a month when I do my windows update I discconected on the net. the next day is starting to work again, and then I do the windows update, it disconnects again. I can't see also "NETWORK ADAPTER" in Device Manager. I tried to update the drivers of Gigabyte.com but does not seem to do anything. For more information, I used McAfee earlier too, but now I switched to Norton Anti Virus.Will this be causing a problem?

    This seems to be a problem with the modem DSL or ISP.
    Try to stop the DSL modem for 10 minutes and try to check if Internet works fine. Also contact you ISP to verify what they say about it.

    All the best

  • What is KB967723 security update for Windows Vista (KB967723) (that's part of the history of the update from Windows Update)

    There were 68 'important' or 'recommended' updates automatically installed since 03/09/09. What concerns me, is the amount of disk space I'm dedicated to these updates.  Replace the previous updates or are they cumulative? How do I know what to do these updates and their size?

    myrmur,

    You can find the details about the particular update you want from http://www.microsoft.com/downloads/details.aspx?familyid=7d72f845-9feb-4685-a669-f9d6ab54f9ed&displaylang=en

    Simply enter the number in the search box and you will get the details about the update.

    Various updates are of different size. You can check if you need all of the updates and install only those you think necessary. If you are not sure about this, you can go ahead and install the important updates!

    Let us know if this has been helpful!

    See you soon!

  • I use Director on windows vista, but it comes back with the error 0 x 87260103. How can I fix it. Thank you

    I use windows Vista Home Basic with windows live movie maker.

    Hi, I tried to copy some movies from a camcorder to a dvd, when everything happened. In any case the extension (if I use the right word) is mi/gal. Thank you.

    ======================================
    Bingo! MPG files can be a problem in all versions of
    Movie Maker. Best bet would be to convert the MPG
    before you import into movie WMV format files
    Maker.

    There are to many converters available on the net...
    Some are free, and some are retail. What follows
    example of freeware can be interesting to experiment.

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    Freemake Free Video Converter (freeware)
    http://www.Freemake.com/free_video_converter/
    (Windows XP / Vista / 7)
    (* Read * all * the installation screens... it)
    may be a few items you want to unmark *)

  • Why windows vista family premium has disappeared from my computer

    I have a hp a6511.uk I've had for 4 years, it came with windows vista home premium, I have download service pack 2, last year. 2 days ago a window pops up on my screen asking me to activate windows as the copy I had was illegal. I duly entered the correct product key. It has been confirmed that my windows is now legal but since all I have is a blank screen. I can't find microsoft works or something to do with vista, windows Defender will not download, the initial screen comes on as usual & I have my usual shortcuts on the screen but that's all. I tried all forms of recovery, but nothing helped I feel my only solution is to install the cd that I made when I was first of all the backup computer, but I fear I can lose some of the software I installed it, everyone else has had a similar experience, I safety of bullguard.

    Thanks Jwag1. I was that tired with my computer Act up that I opted to replace it with a new one, once again your desktop hp with windows 8. I really appreciate that you take the trouble to answer & I'll keep in mind your advice for future use. I smile at the title to 74 student I guess I'm with new technology in any case thank you once again.

  • After the use of trojan killer mycaptures files did not restore completely mainly the icons in the task bar and the status bar/windows vista

    After run Trojan Killer to clean up my computer after infection the installation "captured files" did not restore my system properly, namely files connected to the bar of tasks IE icons missing also no staus bar

    Hello

    Method 1:

    I suggest you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.
    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
     
    Important: While running scan on the hard drive if bad sectors are found on the hard drive when scanning try to repair this area if all available on which data may be lost.

    Method 2: Run SFC scan.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Method 3: Run system restore by keeping the computer in the boot.
    Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
     
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: After the boot minimum troubleshooting steps, follow step 7 link to return the computer to a Normal startup mode

  • HP integrated family camera on windows vista premium does not work with the new version of Skype

    I can do everything a coup is no longer video calls via the new version of Skype - on my Windows vista computer family premium. and the older version of Skype is no longer available for download... Help, please.

    It would be best if you contacted Skype support team regarding this issue.

    They are experts in the field of your request and would be in a better position to answer your concerns. You can contact them through this link:


    You can also join the community of users here:



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