during installation of HP DESKJET INK ADVANTAGE 3525 does not recognize original black print cartridge

Hi all

during the installation of my new printer HP DESKJET INK ADVANTAGE 3525 I discovered, that the printer does not recognize the new black ink cartridge. The black cartridge, as well as the other colours, is original and it was packaged with the printer.

Thanks in advance for your help and have a nice day!

Hello @Hugh_G,

Welcome to the HP Forums

I'm sorry to hear that your printer does not recognize the black cartridge, and I am happy to help you solve this problem!

Are getting you any kind of error message about the cartridge? If this is the case, please follow this ink cartridge problem: "Not compatible ink cartridge" or "Ink cartridge must be replaced" message for HP Deskjet 3520 e-all-in-one and HP Deskjet Ink Advantage e-all-in-one 3520 Printer series document and, hopefully, the printer will recognize the cartridge after these steps.

Maybe that's not the question if you thinking maybe that black ink is not printing? If this is the case, please try these steps printer prints blank Page or not printing black or color ink for HP Deskjet Ink Advantage and Deskjet 3520 e-all-in-one printer series for a possible solution

I would like to know if these steps help and what happens after trying them and I hope that we can get things working for you!

Tags: HP Printers

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