During the installation of Acrobat DC why do I get a configuration error, saying: it cannot be installed on this operating system?
I welcomed CC updated XI Acrobat Acrobat DC. I bought DC Acrobat but serial number does not work with the version installed by creative cloud. And when I uninstall this version, downloaded Acrobat DC installation generates an error indicating that the application cannot be installed on this operating system. I lost my money by buying the download?
Previously titled:
How to install a downloaded version of Acrobat DC purchased with a serial number allocated, when I get a Setup error, saying: it cannot be installed on this operating system? Creating cloud had already updated Acrobat XI in DC, but will not work with the new S-N
Allan, please see: download Acrobat products | Standard, Pro | DC, XI, X. Please check the system requirements for | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC
Tags: Adobe
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Hi John,.
Please specify if you have purchased DC Acrobat or Acrobat 11 or upgrade you to the latest patch for Acrobat 11, that is to say 11.0.11 so that we can help you accordingly.
I wonder if you have checked your system requirements before you download Acrobat.
I would also ask to share with you the screenshot of the error message with us.
You could probably uninstall Acrobat using cleaning tool. Here is the link for the same thing.
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https://helpx.Adobe.com/Acrobat/KB/Acrobat-DC-downloads.html (continued)
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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