During the installation of Acrobat DC why do I get a configuration error, saying: it cannot be installed on this operating system?

I welcomed CC updated XI Acrobat Acrobat DC.  I bought DC Acrobat but serial number does not work with the version installed by creative cloud.  And when I uninstall this version, downloaded Acrobat DC installation generates an error indicating that the application cannot be installed on this operating system. I lost my money by buying the download?

Previously titled:

How to install a downloaded version of Acrobat DC purchased with a serial number allocated, when I get a Setup error, saying: it cannot be installed on this operating system? Creating cloud had already updated Acrobat XI in DC, but will not work with the new S-N

Allan, please see: download Acrobat products | Standard, Pro | DC, XI, X. Please check the system requirements for | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC

Tags: Adobe

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