During the scan, the half of the page is black

All of a sudden happened during the scan I get half of the color of black (dark grey) page. Page is cut vertically.

Please can someone help. Shud I go to service. I tray to change to the USB cable is no difference.

Any help?

MIKI

I find relays... to help others with the same problems... semi full reset solve my problem.

How?

... combo would be: - 'print picture' + "red eye removal" buttons who - printer not ask you to enter the combo - release the buttons you press - press "red eye", "print photo", "red eye" in the order - scroll down or to the right until you find resets menu - press on ok - do scroll down or right until you find semi full reset - press ok
-your printer should turn off, wait for 3 minutes before turning on the printer.   .....

That's my scans are now OK!

Concerning

Tags: HP Printers

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