DV6-6135dx-bat software missing

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• HP Pavilion dv6-6135dx USB 3.0 problems

  Recently bought this laptop, I like it, it works fine.

  I reformatted about the day that I got this laptop. However, I can't get USB 2 ports on the left side of the laptop to work, I guess it is the USB 3.0 ports. The two USB ports on the right side of the laptop work well, I guess they are USB 2.0 ports. It's probably missing drivers.

  I tried to download Renesas Electronics USB 3.0 host controller driverthe HP support Web site. It does not work. After installing and running the utility USB 3.0 host controller that it installs, a small dialog box appears which says 'not found USB 3.0 host controller '.

  In Device Manager, I have two devices that have yellow exclamation points. One is listed as Controller of Bus SM, the other is listed as unknown device. The hardware ID for those who are:

  SM Bus controller:

  PCI\VEN_1022 & DEV_780B & SUBSYS_358D103C & REV_13

  PCI\VEN_1022 & DEV_780B & SUBSYS_358D103C

  PCI\VEN_1022 & DEV_780B & CC_0C0500

  PCI\VEN_1022 & DEV_780B & CC_0C05

  Unknown device:

  USB\VID_138A & PID_0018 & REV_0078

  USB\VID_138A & PID_0018

  Windows Update cannot find something for these two. I also tried to manually select the following drivers for the unknown device and the unit still does not start:

  1. Renesas Electronics USB 3.0 Host Controller

  2. Renesas Electronics USB 3.0 Hub

  3. Renesas Electronics hub USB 3.0

  4. Renesas Electronics USB Hub

  Although I'm not too worried about the SM Bus controller, mainly because I have no idea what its purpose is, I suppose that the ports USB 3.0 is the unknown device because of the hardware ID. Help please!

  The problem is that HP is not labeled correctly pilots. USB 3.0 drivers they have under "Chipset" do NOT allow the ports under Windows 7 on the DV6-6135DX. I discovered this way lasts as well as others.

  I replaced the hard drive and decided to use a generic version of Windows 7 to avoid the HP bloatware. After installation, port USB3 drivers have not been installed and install the package of the chipset section has nothing. Then I found a thread at Notebookreview.com where someone told me where were the USB drivers.

  The drivers for the USB 3.0/chipset ports are rolled in the driver VIDEO package. After you have installed the package of video drivers, my USB 3.0 ports worked. I then installed a video driver up to date from the AMD website and I'm good to go.

  Nowhere on the HP driver page it mentions that USB 3.0 drivers are actually part of the package of video drivers. I had to find the info from a thread at Notebookreview.com. Do not this way. HP should be out pilots in 2 packages and put them in the appropriate section, or put some type of ticket in the chipset section on where the chipset drivers are really.

• DV6-6135dx RAM upgrade: dv6-6135dx ram upgrade

  I have a Pavillion dv6-6135dx upgrade ram using a 2.4GHz/1.5GHz VISION A8 Technology from AMD with AMD Quad-Core A8 - 3500 M accelerated processor.  The specs say it supports an upgrade to 16 GB but all sets of ram I used fail after a short period of time.  Help?

  How they fail after a short time? What exact specifications of memory you install?

  The maintenance manual no indication that Intel processor models may take 16 concerts; The amendments are limited to 8:

  Manual

  See pages 5 and 6. See the checkbox for AMD next to "Supports up to 8192 GB RAM system"?

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• Pavilion DV6-6135dx: Replace hard drive SSD

  Unfortunately my old HD optical 640Go dies and I need to replace it.  I would use an SSD.  Can anyone give me a suggestion on a good option and if you did, how does it work?

  Hi @sdlloyd,

  Welcome to the HP Forums!

  It's a great place to find answers and advice!

  You have the best experience in the HP forum, I would like to draw your attention to the HP Guide's Forums:

  Learn how to post and much more.

  I understand that the original 640 GB hard drive has failed and you plan to install a SSD drive.

  Here is a link to HP Pavilion dv6 Notebook PC Maintenance and Service of Guide. Please note Chapter 3, page 36, section 1, the recommended replacement disks.  You will notice the 160 GB SSD is recommended only if you have an Intel processor.

  When I checked it Pavilion dv6-6135dx Entertainment Notebook PC specifications , you have an AMD processor.

  Other drives may work, but as they are not tested, there is no guarantee that it would be.

  Here is a link to a post of @erico   Re: how to upgrade your laptop to a SATA 2.5 "SSD [new] which has helped other people install SSD drives for you to look over.

  Please let me know what you decide and the outcome.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as yourself. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

  To show recognition for my efforts, please click on the Thumbs Up icon below.

• Dv6-6135dx SATA III is compatible?

  I've improved my dv6-6135dx to an OCZ Agility SSD 3, but get only speed SATA II. I know that the chipset supports SATA III, but HP does he choose not not to support? Will there be an update of the BIOS to turn on?

  After investigation, this problem is solved. I downloaded ATTO, run and get the nominal maximum SATA III speeds as announced by OCZ...

• HP Pavilion dv6-6135dx Enterta: how to use the recovery discs

  I have a HP Pavilion dv6-6135dx Entertainment Notebook PC laptop with Windows 7 Home Premium 64-bit Service Pack 1. All Windows updates have been installed. I did a scan for sfc.exe. Empty folder of Pendingrenames then the scan has begun with this empty folder. Once the scan has been done there 2 156 files in the folder Pendingrenames put by sfc.exe.

  The CBS.log log shows more than 2500 pages of problems reported by sfc.exe/scannow. It's huge to be listed here. Most seem to be related to the 'stores' relative to the updates of Windows that have been downloaded in the past months. Looks like there are about 6 500 system files corrupted reported and not of miracle.  I think that "WinDoze" people don't like me not with nearly 90% of the corrupt files were caused by the downloaded Windows updates.

  The newspaper says in 95% of the problems, he was unable to remedy. I don't have a Windows 7 installation DVD because my OS is an OEM installation so I can't perform a "repair Windows". My only recourse seems to use my HP recovery disks. There are 3 DVD, numbers 1 and 2 seems to be the recovery of the DVD and number 3 seems to be a kind of supplement, possibly having to with Windows 7 Home Premium 64-bit Service Pack 1.  Don't know what the 3rd DVD or how to use it. Any suggestions what it is and how to install it would be greatly appreciated.

  Someone at - it suggestions as what I can do, in addition to a full recovery. My restore points do not go back too far that when these Windows updates have been downloaded and installed.

  Is there a list of the Windows updates & Windows somewhere that should not be loaded with this operating system? I plan to install all updates "critical", "largest". I might just give up those optional. I downloaded and tried the update Rediness tool (SURT) system which was a complete exercise in futility. Just made me more the corrupted system files.

  Would appreciate any help that I can use with this. I look forward to a full recovery, since it will take me several hours to reinstall all my programs.

  Skip

  Your system is a State that you have no choice.

• HP DV6-6135dx compatible > 9 stacks?

  I can't find a specific answer online. I bought a battery battery EVO88AA 12 advertised as compatible with all models of DV6000, but it didn't fit... it does not fit in my old DV2500 notebook. I was wondering if anyone of YOU KNOW THE COMPATIBLE (IF ANY) BIGGER THAN 9 CELL BATTERY for MY LAPTOP (DV6-6135DX).

  No, in short there not more than 9 batteries for DV6-6135DX Unfortianatly HP. When you ordered your battery you have misunderstood that the DV6000 (DV6 #) is a former line of laptops. The DV6-6000 (DV6-6 #) is a new and very different product line in terms of spare parts.

  Compatible batteries for HP DV6-6135DX

  Long battery life 9

  Battery 6 cells long duration (standard)

  HP / Compaq battery compatibility chart

  Don't forget to mark as resolved and Bravo.

• DV6-6135dx white screen, blink codes

  Hello

  I have a dv6-6135dx which is a little more than two years. I left work the download last night and this morning the screen was blank and caps lock flashing. I have searched blink codes, but couldn't find a list of codes flashing for this exact model.

  Caps lock flashes two times between pauses. The sequence continues indefinitely.

  No idea what the problem is and how much is it to fix? If I choose to go with a new laptop, I can connect my hard drive to another computer and retrieve the data?

  Thank you

  I guess the verdict is that it was of 3 flashes. Tried various combinations moving around the RAM and it started. It seems that the stick of 2GB (or the port that it is) is bad. He's back running. Thank you for your help.

• Beats Audio Software missing on Pavilion dv6 - 2430M

  I accidentally uninstalled IDT Audio Driver on my HP Pavilion dv6 2430 M then the audio icon of the beast disappeared. I was able to reinstall the audio driver but the audio of the beast is still missing.

  How can I get that back?

  Get your product number by pressing Fn + ESC key or check the Service tag on the bottom, may be under the battery.

  Click on the link below. Enter your product number. After you enter the PN, click Next, then choose the software & Drivers.On the next page use the menu drop down to select your (probably Windows 7 64-bit) operating system. A list will fill with the drivers. Download & save the last Audio driver. Go into the Control Panel, programs & features - software uninstall IDT. Reboot the laptop. After loading Windows, install IDT audio by using the downloaded file.

  http://h10025.www1.HP.com/ewfrf/wc/siteHome?cc=us&LC=en

• Beats Audio Software missing on the Pavilion dv6-6150sl

  Hello, I can't find any Beats Audio software on the pc. Is this normal? Should not be some specific EQ or something?

  Thank you

  Hello

  Beats Audio interface is usually accessible from windows control panel or a hidden icon on the side right of the taskbar - if this is missing, download and install the IDT driver on the link below.

  FTP://ftp.HP.com/pub/SoftPaq/sp52001-52500/sp52399.exe

  Once the installation is complete, restart the computer and see if you now have available Beats Audio interface.

  Kind regards

  DP - K

• Beats audio software missing after installing windows 8.1

  Hi all!

  I have a problem I would like help with. I just upgraded to windows 8 to 8.1, but now the beats audio/software interface is missing, and I can't get it back. What should I do? I have a HP ENVY m6-k088ca Sleekbook.

  Hello

  Try the following.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp61501-62000/sp61792.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, turn off the phone by holding down the SHIFT key when you click on close to temporarily prevent a "boot hybrid.  Then disconnect the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click set as default.

  Restart the computer again, then check if the Beats audio Panel is now listed in the control panel.

  Kind regards

  DP - K

• Stream laptop HP 11: Synaptics software missing

  Hi, I've read a lot of posts on this topic but have not found anything similar to my situation.

  I installed Win 10 and chose the annihilation all option because I wanted to start over from scratch.  Everything went well and the touchpad works EXCEPT advanced features like scrolling.

  When you look at the control panel-> programs and features, the software Synaptics icon is missing. (Earn 8.1, I could open a Synapics program and adjust the TouchPad).

  If I go to the Device Manager, the pilot HID Snyaptics is there and updated by HP support Assistant.  I tried uninstalling the driver and reinstall it, but no change (strangely, the touchpad worked with the uninstalled driver).

  I checked the registry, but there are very few entries Synaptics (3 or 4) leading me to think the Synaptics Touchpad program is missing.

  Synaptics Web site offers all downloads which offers no HP.

  I thought I'd be able to download the appropriate program, but perhaps I was mistaken.  I use a mouse, so this correction is not critical, but it would be nice to fix.

  Any ideas?

  Thanks, Larry

  Hi @larryfalk,
  
  Please use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  
  File number and phone number are displayed.
  
  They will be happy to help you immediately. You can say thanks for trying to help by clicking on the Thumbs Up below! Thank you.

• DV7-6015TX No. bat software of Audio Control Panel

  Hi, I have recently reinstalled Windows 7 32 bit on my 64-bit computer

  due to availability of different software problems.

  In doing so, I actually deleted my Beats Audio software.

  Can I please be informed of all the software that are preinstalled on one

  'HP Pavilion dv7-6015tx Entertainment Notebook PC'?

  and also can I have links to download such software?

  I have most of the drivers, but I'm looking for the software

  It is exclusive to a NEW product preinstalled HP Pavilion dv7-6015tx Entertainment Notebook PC.

  Thank you

  John

  I didn't mean the solution because I felt like a fool...

  I missed one of the drivers for my product download...

  It's the driver Audio IDT high definition (HD) I needed that allowed me to use my

  "Beats Audio" Control Panel and everything associated with him.

  Anyway, thanks Erico and the forum for your continued support.

  John

• Software missing to get TV on Qosmio G10

  Hello

  My Qosmio G10 has just been repaired.
  I'm getting following error message when you try to use the TV feature:
  "the files needed to display video are not installed or they don't parpadean not correctly: restart the PC.

  Thus, some software are missing: which driver or SW? I couldn't find a good answer by browsing the full FAQ.

  Any help welcome, thank you.
  Polog

  Hello

  It would be very interesting to know what that means.
  Unfortunately, I put t speak French :(

  But I can speculate. I think that the TV tuner driver could not fail.
  This driver, you can find on the page of the Toshiba driver. You can try to reinstall.

  But why the message in French? Have you used a French OS?

• HP SimpleSave software missing md1000h

  Hello!

  I found miss me somehow my HP SimpleSave software md1000h. Vanished into thin air! (Or, of course, I did go away somehow). Can anyone help?

  Thank you

  azmark

  @azmark

  Welcome to the Community Forum of HP.

  I can offer the following:

  SimpleSave_HP_Software-BlackCat_1-2TB_V1-0-2-36

  This is a copy of zip file of the original HP software from my archives for the readers of 1-2 t.

  The software is no longer available at HP.

  The name "BlackCat" simply indicates the name of an external drive from my network and aims to differentiate the software to archive original HP.

  For your comfort and your peace of mind, you should always analyze all files uploaded with your best security software.  This file has been scanned (clean) with Avast Premium Security.

  Place the file on your external drive and unzip.  All the documents and help files are present in their own files.

  If you wish, you could do a search on this forum for other posts about SimpleSave.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' Kudos on this post.

  Click on accept as Solution when my answer provides a fix or a workaround!