Dv6 of HP Envy laptop: 0x803C010B printer error code

My printer has stopped working.  I have a Brother MFC-J650DW printer and Windows 10 on my laptop HP ENVY, that the two are connected to my home network.  I ran the Printing Troubleshooter, but it says an error occurred during troubleshooting, and I got the 0x803C010B error code.  I removed the printer and reinstalled 3 times and get the same results.  Error 0x803C010B. I don't know what is this error or how to fix it. How can I fix this so my printer can print again?

Hi Jellzey,

I understand that you have a Brother printer.  I'm not able to troubleshoot other HP printers.

Since you get an error message I'm afraid you have a hardware problem with your printer.

I recommend trying the support on the Brother's Web site option.

http://www.brother-USA.com/MFC/ModelDetail/4/MFCJ650DW/overview#.VfHBik1RE-I

Brother may have information on this error message and how to solve it.  You can verify that the printer is able to print a self-test page or configuration page that has nothing to do with the laptop.  (Stand-alone).

Good chance to recover your Brother printer.

Jean

Tags: HP Printers

Similar Questions

  • HP envy: Windows 8 0xc000000f error code.

    I did a restore HP 5dvd to take over my computer, HP Envy, to factory settings and reboot, the message:

    Recovery, your PC must be repaired. A required device is not connected or is not accessible. 0xc000000f error code.

    I saw a video that requires changes in Advanced bios but do not have the advanced option.

    Hi @WW5,

    Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

    I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your computer installation failure HP ENVY laptop and factory reset and recovery. Try to do a Factory reset with the HP Recovery Manageron its own without the inserted DVD.

    I recommend to restore the default BIOS settings. You could restore the BIOS withthis document by selecting the reload the default BIOS settings. In this way, it will look at the hardware installed on your laptop.

    Trythis toWindows. A repair may help. In my view, the DVD is the issue or is corrupted.

    You could look at this from Microsoftwhich has some troubleshooting in her steps.

    Please let me know how it goes.

    You can say thanks for trying to help by clicking on the Thumbs Up below! .

    Thank you.

  • HP 15-r030na: 3 HP Smart printing error code

    Whenever I try to use HP Smart printing service to print a web page to my printer HP Photosmart 7520, I get an error message stating the error code 3. The link in the error message window brings me to the HP Smart printing page, and from there he has a link to this forum, but there is nothing in those two places that explains what error 3 code is. Can anyone help? I use IE11.

    Hello @Malcolm5,

    Welcome to the Forums of HP's Support. I understand that you have found an error code 3, when you try to use HP Smart printing.

    I'm not sure what is meant by error code 3, but I think it has to do with a browser not supported.

    HP Smart Web Printing Software - Internet Explorer 9 and later Versions are not compatible with HP Smart Web Printing

    Now, I know that smart Web printing has been replaced by HP Smart printing.

    What I found interesting is the following: HP Smart printing is a new replacement program HP Smart Web Printing. HP Smart printing is supported in Internet Explorer, version 10 or earlier. (Taken from the link previously provided)

    In addition, Internet Explorer now that 32-bit and 64-bit versions.

    What I read in the following document, I think not that Smart Print supports 64 bit, Internet Explorer.

    Product HP printing - HP Smart Web Printing Software replaced by HP Smart printing

    In other words, it seems that Smart Print does not support IE 11

  • Cannot install the printer error Code 707

    Original title: Error Code 707

    Hello

    I am trying to install a Kodak ESP C315 printer and continue to receive the error code 707:

    'D:Setup\KapMaster.exe"/m.\CompanyName="Eastman Kodak Company' code '1033' / X = 0 Y = 0.  Can you help me please?  I wasn't able to find the answer to online registration.

    Hi BarbaraKincaid,

    ·         Did you do changes on the computer before the show?

    ·         What version of the operating system is installed on the computer?

    Follow these methods.

    Method 1: Temporarily disable the security software .

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

    Note: After the boot minimum troubleshooting steps, follow the link step 7 to return the computer to a Normal startupmode.

    For reference:

    Install a printer

    http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

    http://resources.kodak.com/support/PDF/en/manuals/AiOPrinters/ESP_C315/ESP_C315_UG_en.PDF

  • Printer error code

    Whenever I turn on the screen come from my printer error 0xb04020a error code I tried it turning on and off, but nhappens else happens.

    I would try to replace the ink that could be causing the problem.   If this does not resolve the issue I would contact Hp support.  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call. Technical Support case HP formula call: https://h10025.www1.hp.com/ewfrf/wc/phoneInput?cc=us&dlc=en&lc=en&product=5061082

    Let me know how it goes.

  • During the installation of Vista SP2 (KB948465) on a laptop, I get error code 800F082C.

    There is very little information on the Internet for this error code. The OS is Vista Ultimate on a Dell Precision laptop. The machine is a member of a domain AD running on SBS2008.

    Hi Homechicken,

    Welcome to Microsoft Vista answers Forum!

    Download and run (Checksur.exe) system update readiness tool. After downloading this tool, it runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations.

    For more information about how to download and run the system update readiness tool, click on the number below to view the article in the Microsoft Knowledge Base: 947821 Description of the System Update Readiness Tool for Windows

    Vista and Windows Server 2008: http://support.microsoft.com/default.aspx/kb/947821

    No matter what field of issues; I suggest you contact the TechNet forum for further assistance. Please visit the link below to find a community that will provide the best support.

    http://social.technet.Microsoft.com/forums/en-us/category/windowsvistaitpro

    Hope this information is useful.
    Let me know if it worked.
    All the best!

    Thank you, and in what concerns:
    Swathi B - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • MG2500 series inkjet Canon printer error code 0 x 80244018

    I tried to configure my printer, but I get a message error 0 error code x 80244018 'utility printing ink jet Canon, app has not been installed". I after having been through the Windows store. I have Windows 8.1. How can I solve this problem? Thanks for any help.

    PS sorry for the "BOLD" text and large. I had shingles and viral meningitis last Oct 2015 and was left blind in my right eye. Make the "BOLD" text and more help me to see it a little better. Thank you

    Hi BeKa,

    Please try to install your PIXMA MG2520 the use of the driver available on the Canon Website:

    1. visit the Web site at: http://usa.canon.com/support

    2 type PIXMA MG2520 in the box "enter a model name.

    3. under recommended downloads, please click on the Select button next to ' MG2500 series full driver & software package.

    4. If you agree, please select the check box next to "I read and agree to the terms of the disclaimer and wish to continue the download.

    5. click on the download button.

    6. If a save as appears, click Save.

    7. once the download is complete, open your download folder.

    8. double-click on [win-mg2500-1(1)(a) - ucd.exe].

    9. connect the USB cable when prompted.

    Follow the prompts to install your PIXMA MG2520 on your computer.

  • Please what can I do with the 5,157,61 on my Canon MG6350 printer error code?

    I have another router and now I have problems to scan documents on my type of printer MG6350. I'm getting the 5,157,61 error code.

    What is the problem and what can do?

    Thank you very much for your support.

    Misco25

    Do you have your new router in the printer itself yet entered information?

  • IP3600-series 8001 ceased to print - error code 10 6 displayed. Corrective action?

    What is corrective measures for 6c10 error Code?

    Hi wriley3,

    To try to resolve the problem, with a flashlight or other light brilliant, please check the area of the paper feed printer and check that there is no jam or obstruction in the printer that can cause the error.   Once this has been done, please look inside the printer where the ink and make sure that there are no obstacles in there that may be responsible for the print head does not move freely.  Then, remove and reinstall all the ink cartridges in the printer.

    If you still encounter the same error after following the instructions above, please turn the printer off, unplug the power cord at the back and leave it for at least 10 minutes, then plug back in and turn it on again.  If the error persists, the device will require maintenance to solve the problem.  Please call or write to us at one of the methods on the contact us page to get your service options.

  • Unable to print, error code 20.

    Original title: I have connected to WIFI, but I get an error code 20.  When I try to print on my epson 454 I get a strange address.

    I installed the WiFi and now I can't print.  I get an error 20.  I have an Epson545series.  When I try to print I get a strange address in 545 Epson print box.  I have MTM3NmU3ZDNhNDBiNzQ5Y3wwL. How can I get rid of this.  I searched my computer for this file, but can't find it.

    Hello

    1 have had any changes made to your computer before this problem?

    2. What is the exact error message you get?

    The error may occur if the wrong printer is set as default, the printer driver printer is missing, or if there are conflicts in Device Manager.

    Perform the following methods and check:

    Method 1:

    Make sure that the desired printer is set as the default printer

    http://Windows.Microsoft.com/en-us/Windows-Vista/change-your-default-printer

    Method 2:

    Re-install the Device Manager USB Composite device

    a. click on Start and then run .

    b. type devmgmt.msc in the run window, and then press ENTER to open the Device Manager window.

    c. click on the plus sign (+) next to Bus USB controllers.

    d. right click on the USB Composite Device and click Uninstall , and then click OK .

    e. disconnect the USB cable from the computer and then reconnect it.

    f. follow the instructions in the new hardware wizard detected to install the drivers.

    g. right click on the printer icon and then click print a Test Page to print a self test of Windows page.

    h. close all windows and try printing the application you were using before.

    See also:

    Diagnose and automatically fix problems printing and printer

    http://support.Microsoft.com/mats/printing_problems/en-us

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Method 3:

    If the problem persists, you can also scan your computer the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    Let us know if it helps.

     

  • Unable to print - error code 0 x 00000709

    original title: error code 0 x 00000709

    When I want to print a document I have the error code 0 x 00000709 and the printer does not start printing, and when I want to delete the document for printing that he did not

    Please what can I do to make use of the printer thank you

    Hello

    ·                         try to uninstall and reinstall and use the latest printer drivers VISTA for your model of the manufacturer of the printer

    You can also track information to try to solve your problems of printer below

    read the printer correct that information the slot microsoft, including the 'fix - it' and the information of the links to the other

    Solve printer problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    and read this microsoft tutorial too

    Introduction

    This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

    How to use this tutorial

    For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  • Network printer error code is 0x000006be

    Original title: code__ printer error

    My network printer is visible.

    Test page does not print

    error code is 0x000006be

    What does that mean?

    Hello
     
     
    1. at the printer installed successfully?
    2. What is the brand and model of the printer number?
     
     
    Method 1.
    Click on repair in the article below and check.
    Solve printer problems
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems
     
    Also do refers to the procedure described in the article below and check if that helps resolve the issue.
    Add or remove a printer
    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

    Method 2.
    If you use a printer HP refer to the procedure described in the article below:
    Error message when you try to connect to a print queue in Windows Vista or in Windows Server 2008: "Windows cannot connect to the printer. Impossible operation completed (error 0x000006be)»
    http://support.Microsoft.com/kb/946394http://support.Microsoft.com/kb/946394
     
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • List HP DeskJet 930C printer error codes?

    Hello, where can I get a list of the error codes printer´s HP DeskJet 930C printed on the page of diagnosis and their significance? As 90020302 etc.

    To answer your question regarding the list of error on a diagnostic test codes, I have never seen a list and I'm looking for very long.  To my knowledge, the diagnostic report means more to engineers.  Usually, each digit represents certain aspects of the trial.  If you have problems with the printer or are you just trying to understand the test page printed off the coast?

  • using IMac and HP printer printer error code

    I have an IMac OSX Version 10.6.6 connected wireless through Airport Extreme for a HP Photosmart Premium Fax C309a Series.

    I am trying to print and get an 'Ink system failure' error code of "Oxc19a0025" on the small screen of the HP printer.

    The instructions on the printer display saying "turn printer off, then on.  I did this several times, but to no avail.  I also unplugged the printer and when I plug it in again, it evokes again the error message.

    I've never run into this problem before.   The power levels of ink on the screen of my Mac show adequate levels without warning 'Low Ink'.   The small screen HP printer won't lift a warning error and so I can't check the installer to see what levels that shows.

    I have verified that the Support Forum and the HP Mac website but can't seem to find anything about that.

    Question is what is the problem and how to fix it?

    Indeed, you will have an ink system error.  Generally, it is not because of your supplies, but the print head.

    Remove the supplies.  With the grey lever on the right of transport, remove and reposition the printhead Assembly.  Install the ink cartridges and try again.

  • 10 installing Canon printer error code

    Hello

    I have a problem whit my pc, I can not install (or more) my printer with the USB port, it does not recognize the printer. When I click to solve the problem it says 'teredo tunneling microsoft code adapter 10 '. He cannot bring himself Red Cross appears and wrote more options contact you :).

    I have a windows 7 Home premium service pack 1

    the printer is new and is a canon MG5250

    Hello

    Thanks for posting your query on the Microsoft Community.

    With the publication of the description, I understand that you can not install Canon MG5250 printer on your Windows 7 machine. I will certainly help you get this problem.

    For the printer problem, I suggest you try to install the printer driver in compatibility mode with Windows 7 and check if that helps.

    Please, use this link to download the printer driver.

    http://eSupport.Epson-Europe.com/ProductHome.aspx?LNG=en-GB&data=qBjAbS6NcI3HuZUJ4LNiQ3en9sCSaRpAhAAVlmxMhA4U003D&TC=6

    HOW to: Install a hardware device using the Compatibility Mode driver
    http://social.technet.Microsoft.com/forums/Windows/en-us/80cae5ee-dc98-4A2F-8284-a1ab826059b7/how-to-install-a-hardware-device-driver-using-compatibility-mode?Forum=w7itprohardware

    Device for Microsoft teredo tunneling, question I suggest you try using the steps described in Microsoft Knowledge base article.

    Reference:

    FIX: "this device cannot start" error Code 10 in the Device Manager in Windows
    http://support.Microsoft.com/kb/943104

    Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    http://Windows.Microsoft.com/en-us/Windows/back-up-registry

    Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.

Maybe you are looking for