Dv6 of HP Envy laptop: 0x803C010B printer error code
My printer has stopped working. I have a Brother MFC-J650DW printer and Windows 10 on my laptop HP ENVY, that the two are connected to my home network. I ran the Printing Troubleshooter, but it says an error occurred during troubleshooting, and I got the 0x803C010B error code. I removed the printer and reinstalled 3 times and get the same results. Error 0x803C010B. I don't know what is this error or how to fix it. How can I fix this so my printer can print again?
Hi Jellzey,
I understand that you have a Brother printer. I'm not able to troubleshoot other HP printers.
Since you get an error message I'm afraid you have a hardware problem with your printer.
I recommend trying the support on the Brother's Web site option.
http://www.brother-USA.com/MFC/ModelDetail/4/MFCJ650DW/overview#.VfHBik1RE-I
Brother may have information on this error message and how to solve it. You can verify that the printer is able to print a self-test page or configuration page that has nothing to do with the laptop. (Stand-alone).
Good chance to recover your Brother printer.
Jean
Tags: HP Printers
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