Dv7-3165dx notebook computer unexpectedly shuts off when the battery is low

Dv7-3165dx notebook computer unexpectedly shuts off when the battery is low. Even at 17%.

This gets really annoying, that I keep losing jobs! Before it used to give me a warning and then Hibernate. Now there is no warning and it turns off without saving anything.

Help!

The laptop is a year old.

I already ran the diagonsitic battery and it said the battery was good.

OK, I think I finally figured it by changing power options, and I think that the way you reset the battery also helped.

Here are the parameters:

reserve battery level (this is when the popup will appear).

10%

low battery (this is when the low battery action will be performed).

8%

critical battery level (my computer would die at this point.)

7%

low battery action: sleep, sleep (this customize to your liking).

battery low notification: on (hold on).

critical battery action: sleep, sleep (my computer died already in criticism.)

Tags: HP Desktops

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