DV7-6135dx need to reinstall the fingerprint reader
Hello, I accidentally uninstalled the fingerprint reader software, and I have some difficulty finding the link to reinstall. Can anyone help?
Thank you
Hello
The fingerprint sensor driver is valid on the following link.
http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55109.exe
Kind regards
DP - K
Tags: Notebooks
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Clanders,
Welcome to the Community Forum of HP.
Product number: E0K03UA
Be careful of the letters and numbers in the name. The smile.
=======================================================================
Support website of your notebook page:
ENVY TouchSmart 15-j050us Quad Edition PC HP laptop drivers
Your validity sensor driver is in the driver - keyboard, mouse and input devices category
There is one more later (more recent) series 8 / Version 8.x HP SimplePass program available; downloading and the procedure to reinstall your driver, and the program is in this document:
HP SimplePass upgrade instructions
See Page 5:
Procedure - updated / (install HP SimplePass Re)
Reminder: Ignore references to series 6 - you use series 8 / Version 8.x SimplePass.
==========================================================================
Click on the Thumbs - Up Kudos to show that you appreciate the help.
I am happy to provide assistance on behalf of HP. I do not work for HP.
Click on accept as Solution when the answer provides a fix or a workaround!
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Thanks for posting your query to the Microsoft forum.
I apologize for the inconvenience caused to you. I will definitely help you with this.
The service can be activated via the Control Panel, but make sure that the drivers are install successfully and should be listed in Device Manager.
Read this Microsoft Help article below and check the issue:
Can I use a fingerprint with Windows reader?
http://Windows.Microsoft.com/en-us/Windows7/can-I-use-a-fingerprint-reader-with-Windows
Hope this information is useful. Thanks for posting for further assistance, we'll be happy to help you.
_____________________
Thank you best regards &,.
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Swathi B - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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