DVD/CD not loading automatically and a message mss32.dll for another program

Questions:

  • Not automatically loading since the system recovery DVD/CD
  • ... Error message program file mss32.dll is missing when I click to pull up of typing exercises "Mavis Beacon" on my computer
  • After facing problems of recovery system... is to say, make backup CDs, reloading the original recovery disc that came with my computer system, I noticed that I have problems with 1) get any cd or dvd to work somehow when I put them in the computer. They are no longer automatically load as they did. I can't burn or copy anything, etc. ; and, (2) when I try to pull up my 'Mavis Beacon' type program, which also came preloaded... I get a missing mss32.dll file or something. I need to know how to fix these things myself, just in case where they happen. can someone help me... thanx in advance!

    I tried to use the feature 'Fix It' MS provides for troubleshooting of problems so that the feature troubleshooting already on the computer... niether has worked or solved my problem! I looked at some of the suggestions that have been given in the forum, but they seemed only suggest you do what was mentioned in the emergency program on my computer that did not work. I tried uninstalling the file through my CD/DVD Device Manager and have then reinstall automatically when I rebooted the computer... and it gave no results either.

Hi kmannamk,

1. do you have an error when retrieving the system?
2. that you get an error when trying to burn or copy anything?

It seems that the typing exercises are defective, to solve this problem we recommend that you reinstall the program.

Step 1: Check if the CD/DVD device is enabled in the BIOS (Basic input/output system)
a. start your computer and press DELETE continuously on the screen of the BIOS see.
b. make sure that CD/DVD device is enabled.
c. make the appropriate changes, and then restart the computer.

NOTE: BIOS change incorrect settings will not allow your computer to run properly. If you are not comfortable changing the settings, then contact the manufacturer of the help system.

Step 2: If the problem persists, manually add the CD/DVD device and check the result. To do this, try the following steps:
a. Click Start, click Run, type devmgmt.msc, and then click ok.
b. in the list of objects, expand CD/DVD players, right click on the sub element and click on uninstall.
c. click on my computer in the list and click Action, click Add new hardware.
d. follow the instructions in the wizard to add the CD/DVD device and restart the computer.

See using Add Hardware
See also: http://support.microsoft.com/kb/321641

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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