DVD does not work error message CDDCDW TS-L633N windows G - 72 7

I've been using HP inside the computer, I was told I have a problem with my windows G72 7, the number who came to fix is CDDVDW TS-L633N I need help to fix, drive DVD My simply not want it work appers to load but nothing shows

Hello

First, try the automated Microsoft fixit at the link below.

Windows 7

Check if the drive works now.

If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

Kind regards

DP - K

Tags: Notebooks

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