DVD drive (E) will not play DVD, CD only

Inspiron 530 Vista.  When I right click (OPEN or EXPLORE), it ejects it and says "Please insert a disk".  If I double click, window States ' computer (not responding) ".

I downloaded "updated the driver" of the DELL site - still does not work.

Ran quick diagnosis DELL - stipulates that everything works.

I think it has something to do with the software, because it reads the CD.

I guess you had a DVD in the drive, so the results show the DVD laser has failed and the drive needs to be replaced.

Tags: Dell Drives

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