DVD Player cannot start HL-DT-ST DVD - RAM GH22NP20 ATA device

When I start my computer the DVD Writer driver cannot start.

I checked my device manager and it shows up with an error
This device cannot start. (Code 10) Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.
and when I click on "Find solutions" it loads just a little while and then disappears
the dvd is a LG GH22NP20
help would be greatly appreciated.

Blanko2,

This disc has already worked in the past? When did it stop working? Unfortunately, it seems that using a disc will not be an option. (repair install)

System Restore: If she stopped working in any time recently, try to do a system restore. Start Menu\ all courses Accessories\ system Tools\ system restore of the course that you want to restore to a point before it the issue.

Clean Boot:  Perform a clean boot will correct the problems resulting from a conflict with your hardware and the start up programs.

Clean boot

1. sign your computer with an administrator account.
2. click on Start.
3. type msconfig.exe in the Start Search box and press ENTER to start the System Configuration utility.
4. If you are prompted for an administrator password or for confirmation, type your password, or click continue.
5. on the general tab, click Selective startup, and then uncheck Load Startup items .
6. on the Services tab, select the hide all Microsoft services check box, and then click disable all.

When you start, you still have the problem?  If this did not fix your problem, follow these steps to turn back on all startup programs. If this fixed the problem, you must determine which element specifically, caused the conflict.

1. click on start
2. type msconfig.exe in the Start Search box and press ENTER.
3. If you are prompted for an administrator password or for confirmation, type your password, or click continue.
4. on the general tab, click the Normal startup option, and then click OK.
5. When you are prompted to restart the computer, click restart.
 
Check the connections: If none of these work, check the connections on your drive of CD-ROM. open your case, disconnect the cables from the drive and the motherboard and then reconnect the. After a reboot and the problem persists, try to change the connection at the Mo, if that is a possibility.

If these don't work, replace your CD/DVD drive.

Thank you, Jeremy M - Support Engineer

Tags: Windows

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