DVD Player opens to the grey screen - audio is OK

iMac 7.1-480 GB SSD, 6 GB RAM, 27 "screen. You try to view DVD DVD player. Program starts normally, but when playing DVD we get grey screen, no video at all. However, audio plays normally. Have tried this with several DVDs, all have the same answer. See screenshot, below.

The Mac has run DVD player very well in the past, no problem.

Computer works fine in all other respects. Any help/recommendations would be appreciated.

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A screenshot from the DVD player would be grey like that but obviously it should play ok on the screen.

Tags: Mac OS & System Software

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