DVD Player Toshiba laptop not recognizing discs

My DVD player portable Toshiba Satellite M300 no longer recognizes discs.  When a disc is inserted, the player turns on but does not recognize that a disk has been inserted.  I have read that it is a problem with the installation of the Vista SP2 but unable to find a solution.  Can anyone help?

It is unlikely to be caused by the software (Windows), but is much more likely to be an optical drive down (hardware). Try to start with a bootable CD/DVD, your installation of Vista/recovery DVD for example (do not run recovery!) or a Linux Live CD. If the reader does not recognize the drive outside of Windows you will know for sure that the material is bad. Contact Toshiba technical support for replacement in this case. MS - MVP - Elephant Boy computers - don't panic!

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