DVD player will not open

I am running Windows Vista 64-bit with all maintenance applied.  My computer has two DVD RW drives.  When I push the eject button physical on the drive, the tray opens for a while and then quits.  If I select "eject" on the graphic display (Windows Explorer), the behavior is the same - the tray opens for a while and then quits.

Here's the new readers.  I just replaced them, since the old disks had the same problem, and I assumed the old disks were somewhat defective.

If I just start the update of the BIOS, the problem goes away - I push the physical eject button, and the drawer opens and stays that way.  For this reason, I guess that the problem is not the faulty discs, but something that makes Windows.

Hello

It's my general troubleshooting Guide for problems of CD/DVD, and maybe it will help you with this unusual problem.

Step 1: Please make all underneath the same if you've done it before as it's often the total of the process which
solves the problem.

Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.

Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.

Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

===============================

Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
that the troubleshooter does not, and those who "could" be the cause.

Check with your system manufacturer Maker and device for possible firmware updates and the good
Your player registry entries.

Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

-----------------------------------------------------------------------

You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
a person with the same model.

Forums - a lot of expert real help
http://Club.myce.com/

CD/DVD units
http://www.myce.com/storage/

I hope this helps.
Rob - bicycle - Mark Twain said it is good.

Tags: Windows

Similar Questions

  • CD and DVD player will not open or read

    My USB does not open. I got the message no program associated with the file.

    I reformated the by the advice of Verbatum USB flash drive.  Now the Flash Player works fine, BUT no optical drive will not work.  I can insert a disc into the CD or DVD drive, and it won't play.

    I can click on one of the icons for the drives in my computer and they do not open or play.

    I need help to solve this problem.

    I have Windows XP Home Edition and running IE 8 with all the updates of Windows and IE.

    Help please.

    You can try AutoPlay Repair Wizard from Microsoft here:

    http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=c680a7b6-e8fa-45C4-A171-1b389cfacdad

    Download the tool... click Next and select cd/dvd drive and try to open it and such.  Then click on begin Test, and you might find an answer to your problem.

    ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

    I suggest this one below

    Even better...

    http://support.Microsoft.com/GP/cd_dvd_drive_problems is Microsoft Fix it... It will run a diagnostic tool on your 'question' click on this link and it will take you just

    What it fixes...
    • Your CD or DVD drive does not read or write and is shown as disabled
    • The media in your CD or DVD drive cannot be read
    • The media cannot be written for your CD or DVD drive
    • You receive one of the following errors:
      • A specific class or a specific device driver is missing or damaged
      • A CD or DVD drive is not found or is not connected
      • The CD or DVD drive is faced with a problem which does not work properly
      • The CD or DVD drive is not accessible via a drive letter assigned
    How it works...
    Microsoft Automated Troubleshooting Services scans your computer and detects that the root causes of common problems, then
    Automatically solves the problems that it encounters, and

    Offers additional resources if the problem is not resolved
  • My DVD player does not open when I click on the button

    Hello

    I hope someone can help me.
    My DVD player does not open when I click on the button.

    I tried clicking on eject on the DVD drive icon in my computer and it comes up with an error message.
    I think I deleted the cookies the other day. Who would have something to do with the problem?

    Any help would be greatly appreciated that I really don't want to send my phone to a technician.

    Hello

    Try to manually open the CD/DVD drive.
    Near the eject button, you will find a small hole.

    You can use a small object like staple and could push gently into this hole.

    Usually, this should help to open the drive manually.

  • DVD player will not read the discs more after burn fail

    Something strange happen to my DVD player. I tried to burn a blank DVD but it failed without any error message: the DVD has not been recognized. Since then the DVD player will not only read one of my other burned DVD that I need for my daily work. Can anyone help?

    DVD players are not particularly robust, especially designed patterns for portability. It may have burned his laser for DVD work.

  • My dvd player will not read my disk of Windows 8 Pro upgrade

    Computer laptop Dell Vostro 1500 with XP Professional, my TSSTcorp L632H DVD player will not read my Windows 8 upgrade disk.

    It will read other DVDs. I've updated the firmware.

    The properties of the drive is display type as unknown file system CD player with blue disk image but used space and free space as 0.

    By using Device Manager, when I ask him to fill the volume is the disk CD 0, Type DVD, free media, not applicable Partition Style, capacity, space Unallocate status and placeholder show all 0.

    I also tried to use a separate USB TSSTcorp DVD drive and it will not also read the Windows8 disc.

    My desktop (Windows, 8, 1) DVD drive Asus computer reads the disc of Windows 8, but I can't use it to load Windows 8 on my laptop - or what I can?

    Can I connect my laptop to my desktop to upgrade laptop computer at Windows8 use of the desktop DVD player?

    I managed to copy the disc of Windows 8 on an external hard drive using another laptop that can play the DVD.

    Then I attached the external hard drive to my laptop and run Setup from there and installed Windows 8 to my old laptop to Windows XP...

    Thanks for your suggestion.

  • CD/DVD drive will not open a picture disc

    My CD/DVD drive will not open a photo record, any ideas?  It used to work and now will not, it is not an old computer

    Hello

    Here's what you can try to solve the problem: http://support.microsoft.com/kb/330135

  • Windows Media Player will not open or start

    Windows media player will not open or launch. Vista 32 bit operating system.  What can I do

    Windows media player will not open or launch. Vista 32 bit operating system.  What can I do

    It's difficulty it Center Microsoft solutions:
    http://support.Microsoft.com/FixIt/

    Note: click on the button of Windows Media Player. It will appear a list of possible applications difficult.

    If this does not help, you may want to repost to music and his article:
    http://social.answers.Microsoft.com/forums/en-us/vistamedia/threads
    For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

  • my door-cd dvd player does not open on my Toshiba satellite. It is used to!

    Suddenly my cd/dvd slot does not open. Any ideas?

    Hello

    Check with Toshiba Support, their drivers and documentation online and ask in their forums
    on known problems.

    Toshiba - Forums
    http://laptopforums.Toshiba.com/

    Toshiba - Contacts
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

    Toshiba - drivers - access your model
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

    Toshiba - Support
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

    --------------------

    For the readers of the status bar:

    Sometimes they get stuck. There is a small hole on the front of the CD drive that you can stick a
    a paper clip that will release him and the reader to open.

    Create a trombone in car Opener
    http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

    Open a CD/DVD player with a paper clip.
    http://www.josepino.com/?open_cd-dvd_paperclip

    =================================

    For the readers of the slot:

    Check with the manufacturer of system on how do to eject the disc.

    Dell xps m1330 dvd drive will not eject cd inside<-- check="" these="">
    http://www.FixYa.com/support/t2643828-dell_xps_m1330_dvd_drive_will_not_eject

    Be careful as you may damage the player using the method below:

    You may need to get the driver to work 1 However, this could still work.
    http://www.tech-tweak.NET/2009/11/how-to-eject-STUK-DVD-from-slot-load.html

    The method used on the Mac could work
    http://www.YouTube.com/watch?v=wpWieIoBBrk

    How to disassemble the laptop (Dell XPS M1330)<--- voids="" any="" warranty!="" this="" is="" an="">
    http://ahwee.com/how-to-disassemble-laptop-Dell-XPS-M1330

    Also have heard double tape on a credit card or play can work.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • The satellite A40-151 DVD player will not play DVD

    Hi my dvd player will play music CDs, but when I try to play a dvd, it is simply a beep and nothing don't get going I tried windvd and it lights up, but everything is blurred and still wont read dvd

    Hello

    Very bad situation here! What will you do now? Replacing the drive maybe?

  • Satellite A200 - DVD player does not open

    Hello

    I had no computer laptop withmy problems so far and my DVD/CD does not open. I'm not savvy in same computer so bear with me! There is no lights there at the moment and when I turn on the laptop it does not sound like he used to. I looked on other forums and tried things like access to the Device Manager, but it says that it is on it - any other suggestions would be welcome.

    Oh, and I get no error message and in Device Manager its says that "the device works correctly.

    See you soon

    Hello

    You can try to open the CD/DVD drive using something small and thin. Near the eject button, you should find a small hole.
    You have to slide - in the little thing and should manually open the CD/DVD drive.

    Then try to insert a CD or DVD disc and close the CD/DVD drive.
    Check if the drive can read data from the disc.

    I would recommend also check if the CD/DVD drive would eject the disc by pressing eject button check different opportunities.

    Welcome them

  • DVD Player Will NOT force him to leave

    Hello

    After playing a DVD, I ejected the disk and now I want to CLOSE DVD player; It will not CLOSE, so now I'm in vain try to Force Quit the application integrated on my early 2010 MacBook Pro DVD player.  Also, I'm not able to add to my ESET Cyber Security quarantine because it is not a regular file.  Try force quit with a right click and both via the Force Quit window will not work.

    Right click on "show all Windows" on "DVD player" on the quay offers a DEFAULT SCREEN with only the two supplied Dock and the same origin.  There is NO MENU BAR provided either at the TOP of the SCREEN?

    • What is a DVD called in activity monitor? And what method can I close?
    • How can I force quit via a command to USE in the Terminal.
    • Is there a cash OUT REQUEST "DVD PLAYER" to download?  And where should I go to reinstall?

    I can't close idvd?

  • Satellite Pro A100: CD/DVD player will not play the audio CD or video DVD

    People,
    I have a Satellite Pro A100, with a RUG * a DVD-RAM UJ - 841 S Drive.
    It will read fine data disks, but refuses to play with the audio CD or video DVD.

    I tried to uninstall & Re-Installing DVD - RAM Driver;
    That got rid of the "IO error" that I received, unfortunately I don't notice the full error: S.
    He now just doesn't see the drive. Someone at - it ideas?

    I did a full windows update, and the Toshiba Diagnostic util tell me anything useful except "Fail" :(

    I found a thread in this forum that describes a similar theme:
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=19747&MessageID=72404

    Sometimes this error is displayed because the player does not support the environment.
    Always it is every way is supported by readers and I think that in the user manual, you will find an index CDs or DVDs compatible

    Maybe the drive is defective and can not calibrate lens in the right position.
    But this laptop is not very old, and I can't imagine that the drive is defective
    However, nothing is impossible.

    What you can do is to carefully clean the lens and see that it will help.

  • Satellite M40-145: CD/DVD player will not play some DVD

    Hello!

    I am the owner of a Satellite M40-145 bought a little over a year; DVD driver worked perfectly until three days ago, but today I discovered something... strange. Still, it reads the DVD business and burned the DVD + r, but apparently it does not read the DVD - r serious more. I tried with different DVD - Rs, I burned the same DVD player, without success; trying to access the DVD gives a message "insert the disk in drive D:".

    In this case, I'm talking about movies on DVD. Please tell me there is a way to fix this without sending the computer to the customer service...
    I wouldn't think he fell down a few days after the expiry date of the guarantee.

    Hello

    Well, you can try to remove the Device Manager order form.
    After restarting again the reader should be recognized again. Then, check if it is possible to read the DVD - R, CD.

    But the question sounds like a lens calibration error. If you use different media, the lens must be calibrated again. But if this procedure fails, the drive is not able to read or write the DVD for example.
    Unfortunately, in this case only the replacement of the drive will resolve this problem.

  • Satellite A300 DVD tray will not open and cause high CPU utilization peaks

    Hello

    I have a laptop Toshiba Satellite A300 - 1 MM and I have a problem with the optical drive (Mat * un DVD Ram Uj880as):

    DVD - RAM plateau sometimes refuse to open. The LED lights up briefly, but still nothing. Windows recognize the drive but the plateau of refuses to open. Eject commands the position of work and management of the computer-> disk management will not work. I can open the tray manually but the optical drive will not read any cd/dvd. No error code in return.

    When that happens it cause peaks of high utilization of the processor (from 60 to 100%) in the System Idle Process. Just stop and restart it solve. After that, the laptop also runs fine and the optical drive.

    I replaced Win7 32-bit with a 64-bit version and the problem persist.

    Help, please. Thank you.

    I have the same machine with Win7 32 bit and use several players. Everything works perfectly. On this virtual path, it is not easy to say what may be the problem. The configuration of your laptop is not known to us, and we don t know how you set up your operating system and additional applications are preinstalled.

    Maybe stupid advice now, but you must install recovery image original Vista that you got with the functionality of your laptop and test with the factory settings. If the same problem occurs we can chat about it.

  • Qosmio G30-176 - DVD player will not play

    The dvd player won't play or even say that there is a disc please help

    Hi Paul

    Your message is very short and you don t provide all the details, but I will try to provide the answer to a problem.
    First of all, this looks like a hardware problem. I mean the lens of the drive cannot calibrate in the right position and would have problems.
    In this case the player would not be able to manage different CDs or DVDs.

    But first, you should try this
    Access to the registry and try to remove the Upperfilters and Lowerfilters completely from the following registry key values:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    After this withdrawal, restart the computer.

    I read that this accelerated procedure to solve the different CD/DVD drive problem.

    But if you will not be successful then a hardware problem is possible and only a replacement of drives could help.

Maybe you are looking for

  • can I put one or more lists of group within another group list?

    I have not yet thunderbird?

  • Satellite 2800-600: Question about upgrade the BIOS?

    I have Windows ME and XP Pro installed on my satellite 2800-600. On Toshibas downloads page have both their own updated BIOS. Which to choose, because the upgrade of BIOS are usable that with Windows ME and XP upgrade only with Windows XP?

  • Need help with problems after you download Service Pack 2 for Windows XP Home Edition

    I downloaded the havce to uninstall Service Pack 2 only because when I rebooted the computer system has 4-bit color without the possibility to change and everything was HUGE. I need to have installed so I can play Sims and get the rest of the windows

  • T430 - how to pass on Optimus?

    I can't, for the life of me, understand how to move the Intet HD graphics for NVIDIA Optimus graphics. I went to the support site to download the latest drivers, but I do not see in the graphics cards from the Device Manager, the NVIDIA card. Is ther

  • App with just black screen

    I am trying to run this app on my Mac: http://www.control4.com/software/control4-app-pcmac/latestHe tries to run, but hangs with a black screen.  Previous versions ran very well... but then something happened.  After a version upgrade to first would