DVD - RW DVR-K17LF for the Satellite series does not read DVD but only to CD

Hello

I have a serious problem with my DVD player.
He stopped to work. I mean, he's not reading CD but not DVD discs.
I don't know what the problem is.

I went on the internet and found no solution.

Please help me.
It is not a software problem, because my laptop does not start the DVD, but due to the CD...

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Hello

The issue could be linked to the anomaly of the player's laser lens.
Maybe the lens can not handle the DVD because of a physical constraint.
In most cases, the lens can not calibrate properly and therefore different media would not work.
In this case there is not much to do in most of the cases that the drive needs to be replaced.

But maybe you could try to clean the drive s laser lens using a cleaning professional who could be bought from the other computer dealers.
I don't very well if this will help but it s worth to try m

PS: Try this:
Remove the drive from Device Manager, access the registry and remove the filters top and bottom of this key;
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

Then restart the laptop and check the functionality of s by car.

Tags: Toshiba

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