DVD Sony player appears installed but does not recognize any CD or DVD

I just bought a Sony Optiarc AD7260 DVD RW drive and installed in my system. I am running Win XP Pro sp3. My Bios says the drive is recognized by the latter and in the Device Manager in Windows, the drive shows up and says that "this device works properly." However, any disk I put in the drive (self burned cd / self burned dvd / retail music cd / dvd retail game / virgins DVD) never presents itself as being accessible. When the drawer goes in, I get the icon of the cd spinning for about 15-30 seconds, but then it goes back to the usual pointer. If I try to access the drive in Windows Explorer or any other program, it does not appear. I tried to use ImgBurn to get media info I had placed in the drive (blanks & with data) but it still says "incompatible medium installed" in the drive. The Optiarc is my 4th Sata device, 3 others are hard drives. The system is a dc7100 HP Compaq with 3 GB of ram. Any suggestions?

Hello.

Do you have the old disk, or access to another drive, try in the computer?  If these work then you will have a faulty drive.  It is possible to have a defective out of the box.  Also try a different SATA cable.  These can sometimes be problematic.

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