E-all-in-one printer WiFi problem 3520

Product name: 3520 e-all-in-one printer

WIFI problem ofline whenever we want go print

I bought a HP 3520 printer e-all-in-one, cause it can print ussing WIFI. But I am very satisfied! Whenever I want to print, the printer go to ofline and is not able to perform the task of printing sent from my laptop. On my laptop, I have windows 8 and I installed the right driver. Yet he expect regeister once more my printer and install the driver all over again before finally seeks to print. For me with the amount that I have to print this is does not work!

I'm regretting that a lot i let the salesperson talk to me by buying a Hewlett packerd. Because I have this printer now a little more than six months and already want to trow I have a very high roof. Previously I also had bad experience with a Hewlett Packerd printer!

Hi idebont,

If you haven't already done so, please run the PSDR.  Find and fix common printer problems using the tools of diagnosis HP for Windows?

Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector)

This ensures that the printer is full on and can help this situation.

We need to know if the printer or router is to lose the connection.

You have a flashing wireless to the printer when you try to print from the computer or is the light solid?
If it is flashing then the printer tries to find the network.
If the light is solid, it is on the network. Try to print from a mobile device, if they are configured at the printer.

Print a configuration page to see if the printer has a valid IP address.

Printing a Network Setup Page.

Type the IP address in the address bar of your web browser. (Internet Explorer)

You can access the Web server integrated for the printer when the printer is in offline mode on the computer? (EWS)

If you have a valid IP address and you can access the Web server integrated for the printer, then perhaps changed the IP address assigned to the printer to the router. So the origin of the computer does not find the printer. (setting up a static IP will solve this problem)

Check the port showing on the computer to verify that it matches the IP address of the printer.

Go to start, devices and printers, click right on the printer and on the left, click printer properties, select the ports tab.

Click on configure port to display the IP address.

If the IP address does not match, and then create a new port with the new IP address.

Close the port to configure.

Click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.

Tags: HP Printers

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