E-mail frozen - cursor moves but does not respond when you click

cursor moves but does not respond when you click

Hello
 
1. what email program are you using? Is - this Windows Mail or Outlook?
2. is the problem with emails in Gmail or Hotmail or Yahoo on Internet Explorer?
 
This can happen if the e-mail scanner is running on the system. The analysis of electronic mail is a built-in feature of many security software. We recommend that you disable the e-mail analysis and check the result.
 
Please provide us with more details on the issue, so that we can better help you.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

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