e-mail to contact apple about spyware?
This is going to be a long post im sorry but I have tried to provide as much information as possible.
I have an ipod 6th generation and I managed to download something w/spyware I guess? I got a vpn on and was a downlaoder app, I learned a bunch of tabs open after recording something and suddenly my ipod froze a bit and went on a page on my ipod screen white and then open the mail to show that he tried to send an email to anyone with the subject by saying that :
"WARNING: call Apple Tech Support + 1-800-891-8 * 9 your device can have SPYWARE VIRUS call Apple support immediately for help on how to remove the virus."
the screen that flashed only for awhile and then I could not open my mail app more, my first reaction was to remove my vpn and download app. I continued to try to go on my app mail without success. Then I got a message saying I had a wrong password on my emails (I don't have anything to this e-mail) I started to delete my emails one by one and even then, I couldn't open my email application, and then I noticed that my application of chrome has been updated by himself (he was in the same folder as the downloader and vpn) so I deleted everything on this folder and updated my ipod to the latest ios, after that, I saw that I still had my chrome app? but on another page on my ipod so I deleted who and then I fear that the spyware was on something else so I have reset the settings on my ipod and I could FINALLY open my mail application and see the email correctly and I even took screenshots this time.
I'm not sure if there was really a spy software, or if its actually went, should completely reset my ipod? connect my ipod to my laptop is a bad idea right now?
screenshot I took,
< personal information under the direction of the host >
This kind of message is a scam.
Double click on the Home button, and then drag upward on the preview of Safari.
Go to: settings - Safari - clear history.
Restart Safari.
Tags: iPod
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