E-mail Z10 My Telus blackBerry on the Z10 will receive outside the WiFi, but will not send unless I'm in a WiFi area

E-mail for Re accounts: Gmail and others will send and receive very well through the network, but my Telus email will not receive outside the WiFi area.

Hey glennmerton,

Welcome to the community of BlackBerry Support Forums.

Thanks for the question.

What error do you get when you try to send an email an email?  Also if you go to settings > accounts and open the e-mail of Telus, are the identical parameters to this?

For the use of POPS :

  • Incoming mail server: pop.telus.net
  • Port: 110
  • Outgoing mail server: smtp.telus.net
  • Port: 587

Note: remove the SMTP Username and password for SMTP if they inhabit.

To use IMAP :

  • Incoming mail server: imap.telus.net
  • Port: 143
  • Outgoing mail server: smtp.telus.net
  • Port: 587

Note: remove the SMTP Username and password for SMTP if they inhabit.

I look forward to your reply.

See you soon.

Tags: BlackBerry Smartphones

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