E250 crashes to update the database

OK, so I went and re - sync my player the other day.  Since then, when I turn it on, it starts to update the database, and then the screen goes crazy.  Nothing but colored lines.  I can stop, but it will do so when turned on.  I tried to boot from the recovery partition, and put the latest firmware files, it seemed to load, then again became 'crazy' at startup.  It will also do so if I connect to my PC and will not be detected...

Any help would be appreciated.

Thank you.

Jason

First, just for him heck of it, try to take out the battery (don't lose the screws bit) for a minute or two. It can reset.

The problem is probably a file that has been bad or has been corrupted by mysterious Sansa bugs. If you are able to connect to the computer in MSC mode, you can run ChkDsk to zap the wrong file.

If not, you will probably have to format and, unfortunately, lose all the music/video/pictures on it. Create a new empty folder on your desktop called sansa.fmt, go into the recovery partition and drag the sansa.fmt in there. Do not FORMAT THE PARTITION RECOVERY VIA WINDOWS - YOU're going to DESTROY VITAL FILES. When you disconnect, the Sansa will set up. Recharge a few albums at a time. Your most recent file was probably the one that crashed it.

If it was the fault of a file that you added - and personally and not scientific, I don't think that it's always - you should look at the tags of your files and use a good tagging program, mp3tag. More information on ID3 tags here.

Tags: SanDisk Sansa

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