E700 done ACER speakers aren't working not

Bought the Acer E700 2 weeks ago. In recent days, the speaker is no longer in effect. I can make phone calls without problem, but video, alarm, ringing, notifications do not work. Check all the options menu; all volumes are at the max, and the software is up-to-date. Headphones work without a problem. How can I solve this problem?

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