E7Z44UA #ABL: laptop not charging
My laptop recently crashed a few days ago and it comes on after a few hours. I think it could have overheated, but now that he turned around she does not charge that much. The battery can hold its "fresh, but it does not increase when I plug." My fees also single laptop when turned on. I was wondering if there is a problem with the charger or if there is something wrong with my laptop / battery.
Hello @Jsano,
Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!
I came across your post about the load cell and tried to help you!
You can try to test both the AC adapter and the battery, using the following documents:
HP laptops - using and testing the power adapter AC
HP laptops - test and calibrate the battery (Windows 8)
Here is an additional document that can help solve the problem for you:
HP laptops - battery not power Notebook or hold a Charge
Please let me know if this information has been helpful by clicking the thumbs up below.
Kind regards!
Tags: Notebooks
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Please try this steps could help you solve the problem. This message has been updated by Mumbodog check the link below has the problem.
http://h30434.www3.HP.com/T5/notebook-hardware/quot-plugged-in-not-charging-quot-problem/TD-p/159301
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Hi @cbsantos722 ,
Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your HP Pavilion dv4-1199ee Notebook and the problems with the battery. Here is a link to calibrate and test the battery. Here is a link to solve the problems of the battery on a laptop. You should be able to complete these with the laptop plugged into the AC adapter.
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Let me welcome you on the HP forums!
I read your post on your charger and battery problems and wanted to help.
The diagnostic approach is to test both the dough and the charger, but in both cases, you must follow the instuctions that we could post a working laptop. I'll post the links below:HP laptops - to help and the power adapter testing alternative | HP® customer support
If you can't make it work enough to use these links, because we have no way of diagnosing the problem from here, your only recourse is to take the PC to a HP Service Center and ask them to look at.
Here's a link with information about HP Service Centers: http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004
Good luck
I'm a volunteer and I do not work for, or represent, HP.
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If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information. -
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Dear customer,
Welcome and thanks for posting your question on the Forum of Support HP
It seems that you are not able to turn on the laptop and tried to solve the problem
Please perform steps listed to find out if it is a hardware or software problem below:
1. remove all cables and devices, disconnect them and try to turn on the device
2. check the LED light situation and ensure the action of the spring button / stop is normal
3 Exchange with a well known power cord and the AC adapter
4 Pack no adapters are available, check if the power adaptor is slightly warm
Note: This will give us an indication that the power adapter could be good
5. do you know if the laptop was in battery or power adapter when you used the last time
Note: Make sure that there is no spill of liquid or cutting
6. check if the Port of the AC adaptor is loose/broken
Note: If the laptop is not on even with a power adapter well known, this confirms the hardware failure with the system board or power DC Circuit
Hope this helps for other queries to answer the post and feel free to join us again
* Click on the star of CONGRATULATIONS on the left to say thank you *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.
Thank you
K N R K
I work on behalf of HP
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Certainly, who fits the description of a battery with a reduced capacity.
How long have you used this battery?
If you have used for three years or more then he gave you good service life. Batteries are only guaranteed for one year.
I consider:
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My laptop is plugged in but not charging
My phone displays 'sometimes' that it does not load even if the power is connected.
I called HP Tech Support twice. Each time, they asked me to update the BIOS and firmware
before performing the battery test (both at startup and using HP diagnostic S/W). The test always
said that the battery is OK. I can run the laptop without battery installed without any problem, which
probably does the charger.
This problem comes and goes. HP is unwilling to do anything until the problem can be clearly
identified. My warranty is about to expire (in 3 days), and I'm afraid that this problem won't get
resolved before this date. Could someone help me with this problem?
Thank you.
JC
Thank you billtorbitt. Without knowing more about your question, here's a myriad of battery related documents. Go through all and let me know what you have determined is causing the problem. The first document was probably the most relevant troubleshooting if your battery seems to be not charging.
Battery not power Notebook or hold a Charge:
http://support.HP.com/us-en/document/c00259897
Battery charge delayed when you use the laptop in a high ambient temperature:
http://support.HP.com/us-en/document/c02535922
Battery only will not load when you use an adapter of tension with the power adapter:
http://support.HP.com/us-en/document/c00274778
Battery indicator light turns on and off while battery is charge:
http://support.HP.com/us-en/document/c00287805 -
Laptop computer charger plugged in but not charging
I bought a computer laptop hp pavilion dv6-6154tx laptop computer last month.my, developed a particular problem. When I connect my charger to it, it starts to load, but after a while it stops and the battery icon shows "plugged in, not charging". Then after awhile it again starts.
There is a BIOS update available that is specifically for the intermittent support question. I recommend you to install.
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My laptop says "plugged in, not charging" and 0% butter so when I plugged the charger it stops immediately. What can I do to fix it myself? I would really appreciate the help.
Dear customer,
Welcome and thanks for posting your query on the Forum from the HP Support
It seems that your laptop is not charging the battery, we will surely help you this question
Please run illustrated steps below to solve the problem:
Step 01. Click the Start button
Step 02. Type "Device Manager" in the search box of start and open the Device Manager
Step 03. Get piles and expand it by clicking on the symbol to the left.
Step 04. Right click on "Microsoft ACPI Control method battery compatible" & uninstall
Note: This driver battery is re - install automatically when you restart the laptop
Step 05. Shut down the laptop
Step 06. Please, remove the battery and unplug the AC adapter
Step 07. Press and hold the full power 1 minute button
Step 08. Go ahead and replace the battery and plug the power adapter
Step 09. Search for "Load connected" message on the battery icon
After completing all the steps, if you are facing the same question again, please do more than three steps:
1 perform a check of the battery in HP Support Assistant [install the software, if this is not available]
Note: Replace the battery if check the health watch replace
2 update the latest BIOS for your laptop on the Site of HP Support
3. Please check your laptop with a well known adapter & different from a notebook battery
Note: If a known good battery also in charge isn't, we need to replace the motherboard
How to improve the life of a battery:
Power management must be set correctly for the extended battery life
Please keep the brightness of the screen to the lower level
Please turn off the Wi - Fi Connection when not in service
Please remove the disc from the optical drive when not in use
Test and calibrate the battery (Windows 8)
http://support.HP.com/us-en/document/c03325217
Hope this helps, for other queries in response to the post and feel free to join us again
* Click on the white button on the right to say thank you Thumbs Up *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.
Thank you
K N R K
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HP ENVY Notebook PC m6: HP Envy does not charge while the laptop is turned on.
Hello
Well, I'm having some trouble loading with my HP ENVY. My laptop does not load as I'm with her. It will charge, but it does charge when the laptop is closed and sometimes if it has locked and disabled. I don't know if it would be the battery or the power supply? Maybe something internally?
Key points
* Battery charge does that when the lid is closed (sleep mode). **
* If I close the lid and plug in the charger, the light indicates orange and the battery will deliver to load almost exhaustive *.
* If I open the lid before the orange light changing to white, battery icon always says: _ % available (plugged in, does not support). **
* I tried to waste the battery. I removed the battery and the AC adapter is plugged in. I tried to turn on the laptop or don't put in place *.
I don't have to replace anything yet. I was hoping to find out if anyone has had this happen to them before.
Thank you
Maggie
Hi there @mdeely,
Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you have a problem with the battery not charging. I'll be happy to help you.Please report the number of complete product from your computer. Check out the following, if you need assistance with this information.
How can I find my model number or product number?When I enter the product number, I'll get the documents to your computer.
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New battery is not charged or recognized on my laptop satellite
Hello
I recently bought a new and said to be the original (on ebay) battery for my laptop Toshiba Satellie. I have aready replaced my battery once with no real battery that hold less then a year. However, I got the "no battery is detected" when I have insalled first battery, and now I get the notification ' Plugged in and not charging.
I looked and tried several solutions found on the internet, including the re - install the driver ACPI battery and some ways to restart, but was not helpful. I suspect it has to do with my power adapter that is not in its best condition, or the battery itself is defective.
I'd appreciate any suggestions.
Thank you
EliyaHello
I think that the battery is not compatible / incorrect or defective.
First of all you n t need the drivers to operate battery
So if you didn't have the same problem with the battery, then I would say that the battery is not ok.This means that you need test the other batteries...
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