eBay mishap: renovated difficulty e250

I searched on eBay for a new e250 from my a was stolen from the school after a property in 3 years.  I found a seller who seemed amazing to work with, so I bought a new on their part.  Eagerly, I opened the package he came and connected the player to the computer.  After only 30 minutes with the device, I realized many questions.  But to avoid the hassle, I used the knowledge I have of the device to try and work on the issues.  After 10 days, I gave and contacted the seller.

"I won this point about 10 days ago." When I received it, the point had some problems. I was going to keep and see if I can work through them to lower the dispute, but it seems to be impossible.

The difficulties;
-I can put music on the element via Windows Media Player, like I did with my old Sandisk Sansa e250, but the music will not be displayed in the list pane. Even when I open the drive in the folder on the computer. Music appears on the drive of his self, but it does not help when it comes to the organization.
-J' tried to put photos on the player. They appear in the display of the folders on the computer, but not on the drive.
-When it is disconnected from the computer, the Player did a reset. Don't effect the player sort of obvious, but I this is not happened with my previous player.

A refund would be much appreciated. You want to send me the Sandisk Sansa e250 back to you? »

They responded telling me to contact Sandisk before contacting them.  So, I'm not exactly clear on what I am supposed to do.

Should I try to solve problems with Sandisk?  Even after that and if notice there is no hope...  Who should I contact about a refund?

Looks like it works and you are experiencing software problems.  You may not remember how you did things before, or it may have arrived with different parameters in it.

You must look in settings/USB Mode and put it in MTP mode if you are using Windows Media Player. It may be in MSC mode.

Look at these FAQ.

MSC and MTP

If you don't see not a switch under settings for the USB Mode, look at the settings/Firmware/Info and you will probably see that your firmware starts with a 3.x. update - not with the Updater in Sansa, now useless, but by directions manual here.

To view the music on your computer: music UN-hide

Photos needs to pass by Sansa Media Converter.

You cannot just file away - they need to be the right size.

Tags: SanDisk Sansa

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