EError Code: 0X80072F8F (can't connect to WSUS)

I pulled my hair out trying to fix WUS. I couldn't connect/update manually or automatically for updates on August 2. I ran across a list of the Solutions of Windows 7, Microsoft Help, answers and Forums. I troubleshoot-performed/re-regersterd/sync a wm32tm. I have reinstalled manually the agent update Windows to the current address. I've re-registered to .dll either manually, or through MicrosoftFixit. I ran update readiness tool.  I have checked the Services for Windows Update and Windows Time settings. I have checked/checked the firewall settings. I have checked/verified Virus/Malware protection settings. Here is my system and the journal of WU. Does anyone have the answer? Thank you.

Dell Studio XPS 1645 laptop computer i7

Windows 7 Ultimate, 64-bit

Running - ESET NOD32 v4, Spybot, Windows Defender, Windows Firewall

JOURNAL OF WU =.

2010-08-29 12:07:55:808 612 a34 detection with initiating at THE via API DetectNow
2010-08-29 12:07:55:808 612 a34 to online (interactive) detection triggering
2010-08-29 12:07:55:809 612 a04 to THE #.
2010-08-29 12:07:55:809 612 a04 to THE # START # to THE: research updates
2010-08-29 12:07:55:809 612 a04 to THE #.
2010-08-29 12:07:55:812 612 to THE a04<## submitted="" ##="" au:="" search="" for="" updates="" [callid="">
2010-08-29 12:07:55:812 612 478 Agent *.
2010-08-29 12:07:55:812 612 478 Agent * START * Agent: finding updates [CallerId = AutomaticUpdates]
2010-08-29 12:07:55:812 612 478 Agent *.
2010-08-29 12:07:55:812 612 478 Agent * Online = Yes; Ignore download priority = No
2010-08-29 12:07:55:812 612 478 Agent * criteria = "IsInstalled = 0 and DeploymentAction = 'Installation' or IsPresent = 1 and DeploymentAction = 'Uninstall' or IsInstalled = 1 and 'Installation' and = 1 RebootRequired = DeploymentAction or IsInstalled = 0 and DeploymentAction = 'Uninstall' and RebootRequired = 1".
2010-08-29 12:07:55:812 612 478 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} third service
2010-08-29 12:07:55:812 612 478 Agent * scope of search = {Machine}
2010-08-29 12:07:55:814 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-08-29 12:07:55:827 612 478 Misc Microsoft signed: Yes
2010-08-29 12:07:59:337 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-08-29 12:07:59:343 612 478 Misc Microsoft signed: Yes
2010-08-29 12:07:59:353 612 478 Agent looking for updates auth cab for 7971f918-a847-4430-9279-4a52d1efe18d tohttp://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab service
2010-08-29 12:07:59:353 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2010-08-29 12:07:59:357 612 478 Misc Microsoft signed: Yes
2010-08-29 12:08:00:175 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2010-08-29 12:08:00:179 612 478 Misc Microsoft signed: Yes
2010-08-29 12:08:00:179 612 478 checking for SelfUpdate agent installation
2010-08-29 12:08:00:179 612 478 version of the configuration Client: Core: 7.4.7600.226 to the: 7.4.7600.226
2010-08-29 12:08:00:182 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-08-29 12:08:00:185 612 478 Misc Microsoft signed: Yes
2010-08-29 12:08:00:945 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-08-29 12:08:00:949 612 478 Misc Microsoft signed: Yes
2010-08-29 12:08:00:952 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-08-29 12:08:00:957 612 478 Misc Microsoft signed: Yes
2010-08-29 12:08:03:121 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-08-29 12:08:03:126 612 478 Misc Microsoft signed: Yes
2010-08-29 12:08:03:130 612 478 Setup jump SelfUpdate check based on the /SKIP directive in wuident
2010-08-29 12:08:03:130 612 478 Setup SelfUpdate check filled.  SelfUpdate is NOT necessary.
2010-08-29 12:08:03:409 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-08-29 12:08:03:413 612 478 Misc Microsoft signed: Yes
2010-08-29 12:08:03:536 612 478 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-08-29 12:08:03:540 612 478 Misc Microsoft signed: Yes
2010-08-29 12:08:03:543 612 478 PT +++ PT: Synchronizing server updates +++
2010-08-29 12:08:03:543 612 478 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, URL of the server =https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2010-08-29 12:08:05:361 612 478 Misc WARNING: send failed with hr = 80072f8f.
2010-08-29 12:08:05:361 612 478 Misc WARNING: SendRequest failed with hr = 80072f8f. Used proxy list: <(null)>list workaround used: <(null)>Auth schemes used:<>
2010-08-29 12:08:05:361 612 478 PT + last proxy request failed with hr = 0x80072F8F = 0 HTTP status code
2010-08-29 12:08:05:361 612 478 PT plus caller identification information provided is no.
2010-08-29 12:08:05:361 612 478 PT + flags Impersonate = 0
2010-08-29 12:08:05:361 612 478 PT plus Possible authorisation schemes used is
2010-08-29 12:08:05:362 612 478 PT WARNING: methods failed, error = 0x80072F8F error in the soap client = 5, error = 0, status = 200 HTTP code soap code
2010-08-29 12:08:05:362 612 478 PT WARNING: PTError: 0x80072f8f
2010-08-29 12:08:05:362 612 478 PT WARNING: GetConfig_WithRecovery failed: 0x80072f8f
2010-08-29 12:08:05:362 612 478 PT WARNING: RefreshConfig failed: 0x80072f8f
2010-08-29 12:08:05:362 612 478 PT WARNING: RefreshPTState failed: 0x80072f8f
2010-08-29 12:08:05:362 612 478 PT WARNING: synchronization of updates: 0x80072f8f
2010-08-29 12:08:05:362 612 478 PT WARNING: SyncServerUpdatesInternal failed: 0x80072f8f
2010-08-29 12:08:05:362 612 478 Agent * WARNING: could not synchronize, error = 0x80072F8F
2010-08-29 12:08:05:363 612 478 Agent * WARNING: exit code = 0x80072F8F
2010-08-29 12:08:05:363 612 478 Agent *.
2010-08-29 12:08:05:363 612 478 Agent * END * Agent: finding updates [CallerId = AutomaticUpdates]
2010-08-29 12:08:05:363 612 478 Agent *.
2010-08-29 12:08:05:363 612 478 Agent WARNING: customer WU didn't search for the update with the 0x80072f8f error
2010-08-29 12:08:05:364 612 to THE dc4 > # RETURN # to THE: research updates [CallId = {2CC30812-6451-4D07-AA37-B519987AB48B}]
2010-08-29 12:08:05:364 612 to dc4 # WARNING: reminder of search failed, result = 0x80072F8F
2010-08-29 12:08:05:364 612 to dc4 # WARNING: could not find updates with error code 80072F8F
2010-08-29 12:08:05:364 612 to THE dc4 #.
2010-08-29 12:08:05:364 612 dc4 to # END # in THE: research updates [CallId = {2CC30812-6451-4D07-AA37-B519987AB48B}]
2010-08-29 12:08:05:364 612 to THE dc4 #.
2010-08-29 12:08:05:364 612 to THE dc4 successfully wrote event to THE health state: 0
2010-08-29 12:08:05:364 612 dc4 to THE timeout parameter next detection at 2010-08-29 23:08:05
2010-08-29 12:08:05:365 612 to THE dc4 successfully wrote event to THE health state: 0
2010-08-29 12:08:05:365 612 to THE dc4 successfully wrote event to THE health state: 0
2010-08-29 12:08:10:363 612 478 report REPORT EVENT: {0EE2CC8C-0BE8-4E27-8AB8-8CD7E33A7BE6} 12:08:05:363 2010-08-29 - 0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072f8f AutomaticUpdates outage software to sync Windows Update Client did not detect with error 0x80072f8f.
2010-08-29 12:08:10:368 612 478 report CWERReporter::HandleEvents - WER report upload completed with status 0 x 8
2010-08-29 12:08:10:368 612 478 WER sent report: 7.4.7600.226 0x80072f8f 00000000-0000-0000-0000-000000000000 Scan 101 unmanaged
2010-08-29 12:08:10:368 612 478 report CWERReporter finish event management. (00000000)
2010-08-29 13:55:47:187 6456 8(c) Misc = logging initialized (build: 7.4.7600.226, tz:-0600) =.
2010-08-29 13:55:47:187 6456 8(c) Misc = process: c:\program files\windows defender\MpCmdRun.exe
2010-08-29 13:55:47:187 6456 8(c) Misc = Module: C:\Windows\system32\wuapi.dll
2010-08-29 13:55:47:187 6456 8(C) COMAPI -.
2010-08-29 13:55:47:188 6456 8(c) COMAPI - START - COMAPI: search [ClientId = Windows Defender]
2010-08-29 13:55:47:188 6456 8(C) COMAPI -.
2010-08-29 13:55:47:193 6456 8(C) COMAPI<-- submitted="" --="" comapi:="" search="" [clientid="Windows">
2010-08-29 13:55:47:193 612 1 b 14 Agent *.
2010-08-29 13:55:47:193 612 1 b 14 Agent * START * Agent: finding updates [CallerId = Windows Defender] of
2010-08-29 13:55:47:193 612 1 b 14 Agent *.
2010-08-29 13:55:47:193 612 1 b 14 Agent * Online = Yes; Ignore download priority = No
2010-08-29 13:55:47:193 612 1 b 14 Agent * criteria = "(IsInstalled = 0 et IsHidden = 0 et contient de la CategoryIDs ' 8c3fcc84-7410-4a95-8b89-a166a0190486' et CategoryIDs contient ' e0789628-ce08-4437-be74-2495b842f43b')" "
2010-08-29 13:55:47:193 612 1 b 14 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} third party service
2010-08-29 13:55:47:193 612 1 b 14 Agent * scope of search = {Machine}
2010-08-29 13:55:47:597 612 1 b 14 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-08-29 13:55:47:599 612 1 b 14 Misc Microsoft signed: Yes
2010-08-29 13:56:01:506 612 1 b 14 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-08-29 13:56:01:511 612 1 b 14 Misc Microsoft signed: Yes
2010-08-29 13:56:01:519 612 1 b 14 Agent looking for updates auth cab for 7971f918-a847-4430-9279-4a52d1efe18d tohttp://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab service
2010-08-29 13:56:01:519 612 1 b 14 Misc validation signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2010-08-29 13:56:01:521 612 1 b 14 Misc Microsoft signed: Yes
2010-08-29 13:56:01:635 612 1 b 14 Misc validation signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2010-08-29 13:56:01:640 612 1 b 14 Misc Microsoft signed: Yes
2010-08-29 13:56:01:881 612 1 b 14 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-08-29 13:56:01:884 612 1 b 14 Misc Microsoft signed: Yes
2010-08-29 13:56:01:990 612 1 b 14 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2010-08-29 13:56:01:995 612 1 b 14 Misc Microsoft signed: Yes
2010-08-29 13:56:06:455 612 1 b 14 Misc WARNING: send failed with hr = 80072f8f.
2010-08-29 13:56:06:455 612 1 b 14 Misc WARNING: SendRequest failed with hr = 80072f8f. Used proxy list: <(null)>list workaround used: <(null)>Auth schemes used:<>
2010-08-29 13:56:06:455 612 1 b 14 PT + last proxy request failed with hr = 0x80072F8F = 0 HTTP status code
2010-08-29 13:56:06:455 612 1 b 14 PT plus caller identification information provided is no.
2010-08-29 13:56:06:455 612 1 b 14 PT + Impersonate flags = 0
2010-08-29 13:56:06:455 612 1 b 14 PT plus Possible authorisation schemes used is
2010-08-29 13:56:06:455 612 1 b 14 PT WARNING: methods failed, error = 0x80072F8F error in the soap client = 5, error = 0, status = 200 HTTP code soap code
2010-08-29 13:56:06:455 612 1 b 14 PT WARNING: PTError: 0x80072f8f
2010-08-29 13:56:06:455 612 1 b 14 PT WARNING: GetConfig_WithRecovery failed: 0x80072f8f
2010-08-29 13:56:06:456 612 1 b 14 PT WARNING: RefreshConfig failed: 0x80072f8f
2010-08-29 13:56:06:456 612 1 b 14 PT WARNING: RefreshPTState failed: 0x80072f8f
2010-08-29 13:56:06:456 612 1 b 14 PT WARNING: StartCategoryScan failed: 0x80072f8f
2010-08-29 13:56:06:458 612 1 b 14 Agent * WARNING: exit code = 0x80072F8F
2010-08-29 13:56:06:458 612 1 b 14 Agent *.
2010-08-29 13:56:06:458 612 1 b 14 Agent * END * Agent: finding updates [CallerId = Windows Defender] of
2010-08-29 13:56:06:458 612 1 b 14 Agent *.
2010-08-29 13:56:06:458 612 1 b 14 Agent WARNING: customer WU didn't search for the update with the 0x80072f8f error
2010-08-29 13:56:06:460 6456 1844 COMAPI > COMAPI - RECOVERY -: search [ClientId = Windows Defender]
2010-08-29 13:56:06:461 6456 1844 COMAPI - updates found = 0
2010-08-29 13:56:06:461 6456 1844 COMAPI - WARNING: exit code = 0x00000000, result code = 0x80072F8F
2010-08-29 13:56:06:461 6456 1844 COMAPI-
2010-08-29 13:56:06:461 6456 1844 COMAPI - END--COMAPI: search [ClientId = Windows Defender]
2010-08-29 13:56:06:461 6456 1844 COMAPI-
2010-08-29 538 6456 COMAPI WARNING 13:56:06:462: operation failed because the previous error, hr = 80072F8F
2010-08-29 538 6456 COMAPI FATALE 13:56:06:462: impossible search asynchronous complete. (hr = 80072F8F)
2010-08-29 13:56:11:457 612 1 b 14 report REPORT EVENT: {0D7D20A0-F8BA-42FE-8751-D46B0278E5A3} 13:56:06:457 2010-08-29 - 0600 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072f8f Windows Defender failure software to sync Windows Update Client did not detect with error 0x80072f8f.
2010-08-29 13:56:11:463 612 1 b 14 report CWERReporter::HandleEvents - WER report upload completed with status 0 x 8
2010-08-29 13:56:11:463 612 1 b 14 WER sent report: 7.4.7600.226 0x80072f8f 00000000-0000-0000-0000-000000000000 Scan 101 unmanaged
2010-08-29 13:56:11:464 612 1 b 14 CWERReporter finish event management report. (00000000)

All is well in Mudville tonight, almost! For more information, I'll go through what I did to solve this problem. Looks like it was a corruption in NOD32 and Windows Update Ugent (caused by NOD32?). Side, it's what I've been through and the result. Everything has been run as an administrator or high.

(1) started a clean boot.

(2) Ran Fixit 50202 in aggressive. Restarted (still in clean boot) and I tried to WU.

(3) no joy with the same code 0x80072F8F error.

4) ran sf/scannow with now errors/problems found.

4) returned to msconfig to reset the computer to start as usual. When I open the Services tab, I noticed that the NOD32 service was still running. I tried to disable the service, apply/ok/restart. Returned to msconfig after reboot, and NOD32 Service worked again.

(5) I have PC went to Services to disable NOD32. Whenever I hit okay, I got access denied error msg (Yes as administrator) or high. Nothing I could do would be to disable NOD32.

(6) I entered the installation of NOD32 and unchecked the options analysis, and then closed.

(7) I then went back in Services and was then able to successfully disabled NOD32.

(8) I went to msconfig and check the boot, and everything was fine.

(9) Ran Fixit 50202 aggressive again.

(10) given that I thought that the NOD32 was never really disabled when it should have been, I have re-ran WindowsUpdateAgent30 - X 64 I had tried earlier (via another Article, related to the 0x80072F8F error). Still in clean boot.

(11) for good measure, I have re-run Fixit 50309 (via another article, related to the 0x80072F8F error). Still in clean boot.

(12) attempt WU and wa - la, he ran and ran and ran (25KO of to be exact). I have intsalled all necessary updates, restarted and again the object of updates. Everything was still good.

Went 13) return to msconfig and reset the computer to start as usual. NOTE: At this point, the two Services listed for NOD32 are and remain, people with reduced mobility.

(14) restarted the computer as usual, double checked everything and everything is always good (as far as I can tell)!

(15) next will be to troubleshoot before NOD32 I completely uninstall and reinstall. Don't know why the Service of NOD32 1 will not disable and don't really care. I guess that everything what happened past that it prevented the repair and reinstallation of WU.

I hope this makes sense and helps or same questions. I am happy to decypher my ramblings, or answer your questions. I'm just glad I didn't have to go to the next step of upgrade on-site or relocation! Thanks again for the help.    JRD

Tags: Windows

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    If you can't "create" an account, you may be able to change the account type to your son on an Admin account - you have your original account password; It may be enough to allow you to 'manage' your son's account and change the type of account.  If you can change the account of your son to an administrator account, you can create as many accounts as you want.

    • Once you have a new account of your choice, you can connect to this account.
    • Navigate to where the photos are stored and then copy them to your new account.

    User accounts are located

    C:\Users\Christays (original)

    C:\Users\Christays2 (new)

    C:\Users\Bobbie (son's account)

    You can open a window of the Explorer, click C (drive) > click on users >

    Search for your old account name > look in pictures

    When you find pictures, make sure that you COPY the files and / or images to your new account image folder.  Do not "copy / paste", do not "move" - copy allows to get the pictures and files from the old account to the new account.  Ok?

    Click on the Thumbs-Up Kudos to testify and say thank you.

    Although I strive to reflect best practices of HP, I do not work for HP.

  • How can I connect to someone who is hacking my network?

    How can I connect to someone who is hacking my network?

    Hi Frank,.

    What kind of network - your internet connection?  your intranet from home or the office (and it is wireless or wired or both)?  An ad - hoc network or a network based on the domain server (and if the latter, what type of server)?  The network hosts a web site, an exchange server that is accessible by internet, or also allowed incoming connections?  How many computers is on the network and what are the current use operating systems and who do you think are presented?  If you use a router, is protected by a router security identifier unique and a password (no admin / admin or other default standard settings, everyone knows) and a unique key and what type of security type (WPA, WPA2,...) and what type of encryption code?  This can be verified by the computer and others need to be checked or enabled via the router you can reach most likely through your browser by typing 192.168.1.1 where you would normally enter a URL.  If this isn't the correct code, then see below for IPCONFIG and would probably be the address that you want as the gateway by default and possibly the address of the DHCP server or the DNS server address as well and use what is there instead.  What type of method of internet access (DSL, cable, Satellite,...)?

    How do you know if that someone is hacking your system?  What evidence do you have that it happens or happened?  How do you think that piracy happens - happens through your connections in real-time (as if someone used a remote access or remote desktop) or it occurs because you seem to see the proof of it (if so, what evidence)?  I am trying to determine if a person has a path in your system directly or whether you are infected with malware that allows a periodic access or 'appear' as you are being hacked, when you are just infected.

    Do you notice it when it is real or only later after it occurred?  What exactly is the pirate make - information collection, change of information, install programs, remove programs or information, theft of bandwidth, or you are not sure and don't know exactly?  This happens only when you are connected to the internet or does it also occur when you are not connected and just using the computers and devices that are other interconnected?  If it isn't when it is connected to the internet, which helps limit the possibilities.

    If you are present and it's ongoing, click on start / all programs / accessories / right-click on command prompt and click Run as administrator.  Then type IPCONFIG/all and enter.  Which should display all connections to your computer, and if anyone is connected, this connection must appear, as well as login information and include information such as address TCP/IP (which may be useful to know).  Create a capture image or printscreen of the information.

    If you use Vista or Windows 7, go to start / Control Panel / Network and sharing Center / discover computers and devices.  Is there a link that doesn't seem right or that you don't recognize?  Come back and click on manage network connections.  Are there connections that you don't recognize?  If so, click on them and learn what you can about the properties and other information - create a capture of information or save a printscreen image.

    You use the Windows Firewall and is it activated and functioning?  Open and check exceptions and remove the items that you do not use or do not need - by default adds a lot of things that most people do not use. and everyone is a path in your system.  The less open ports, the better.  Do not remove everything you really need, but uncheck everything you don't need (you can always add it back later if the need ever happens).

    It's just a start on what to do to gather information.  I need the results and answers to give additional advice on what to do next - depending on what you have to say.

    Most likely, we will be able to best prevent access or possibly with the help of your ISP and the ISP of the hacker TCP/IP address (if we find the it), be able to identify who it is and stop it or help you gather enough information take legal or security action against the person or persons responsible.  Ago probably pirates out there that can do what you're tempted, but also provides methods of hacking (and that is basically what YOU want to do) is not something we support or help someone to do here.  To help you protect your system is one thing and we'll do what we can to help here - teach you how to hack the somone who is hacking you is quite another and we will not be involved in this.

    ***********************************************************

    In the meantime, in case there is an infection as opposed to a direct hacking, update and run a full scan with any security software you use.

    If you do not have because they can help, try the following programs. I recommend you download, install, update and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/ and then run a full scan of Microsoft Security:http://www.microsoft.com/security/default.aspx.

    Check the following compliments from Stephen Boots - MVP:

    S ' ensure that the Windows Firewall is enabled.

    S ' ensure that all critical updates or important, including service packs for the operating system and programs are installed from Microsoft Update (Windows Update).

    -Make sure that Internet Explorer is version 8 or 9 and implemented to date with all patches.

    -In Internet Explorer 8 or 9, use the SmartScreen filter.

    -Make sure that the Internet IE security settings are at least put to fire medium-high (default).

    -Turn on the pop-up blocker in Internet Explorer.

    -On Vista and Windows 7 make sure that User Account Control (UAC) and doesn't work with elevated privileges.

    -Make sure that automatic updates of Windows are set to notify at least, but the preferred setting is to download and install automatically. If you update manually, be sure to update as soon as possible after being informed of updates available.

    -Make sure that installed applications, including Adobe Acrobat, Adobe Flash and Java are at their latest versions. Many vendors are regularly updated and fixes security vulnerabilities.

    -Never click through links from unknown sources and be careful, even if they are from a "reliable".

    -Do not open attachments in unsolicited e-mail.

    -Practice safe web surfing.

    To ensure that you are not infected (or remove the suspicion that you are infected which is often the case in such situations and is done either by hackers or may appear as the pirates are active when it is just a system infected - or if more than one, you have several computers connected), please follow these compliments of recommendations of JimR1 - MVP :

    You are running Microsoft Security Essentials?

    If Yes: start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and support and select the option for phone, chat or email (options vary depending on the region)

    If you are in North America, you can call 866-727-2338 for a free Microsoft Help for infections of virus and spyware.

    Otherwise:

    You can start here: https://consumersecuritysupport.Microsoft.com/ or here: http://support.Microsoft.com/contactus/cu_sc_virsec_master?WS=support#TAB0 for the help and support for malware infections.

    If this does not work, or that they can't help, try one of the compliments of forums-remove malware following PA Bear - MVP:

    I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?Board=10.0 http://www.spywarewarrior.com/viewforum.php?f=5 http://www.dslreports.com/Forum/Cleanup http://www.Bluetack.co.uk/forums/index.php and http://Aumha.net/viewforum.php?f=30

    *************************************

    The first section will collect information about your situation so we can get an idea where to look and what to look for (and perhaps even determine if it occurs).

    The second section will verify that your computer or network is not infected (you should do this for all the computers on the network) or clean if they are and which remove the cause of the problem (of least temporarily).

    I hope this helps and await your response with responses, results and information.

    Thanks and good luck!

  • I can´t connect via WIFI.

    I can´t connect via WIFI. My equipment is a Realtek RTL8191SE WLAN 802.11n, is recognized by the computer as work, and the version of the driver is the last update, I found on the web (version 2015.1.427.2010, dated 2010.04.27. What should I do?

    Hi Jeremiah c,.

    ·         What happens when trying to connect via wifi?

    ·         You receive an error message/code?

    ·         Have you made changes on the computer before this problem?

    ·         What version of the operating system is installed on the computer?

    Follow these methods.

    Method 1: Run the network troubleshooter utility.

    http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

    Method 2:  Start the computer in safe mode with network and check if the problem persists.

    http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

    If the problem does not persist in SafeMode with network, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

    Note: After the boot minimum troubleshooting step, follow step 7 in the link to return the computer to a Normal startupmode.

    Method 3: Temporarily disable the security software .

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 4: Follow the steps in the articles provided.

    In the Windows wireless network connection problems

    Wireless network card: frequently asked questions

    Also update the latest drivers for the network card.

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    Reference: http://windows.microsoft.com/en-US/windows/help/wired-and-wireless-network-connection-problems-in-windows?T1=tab04

    http://Windows.Microsoft.com/en-us/Windows7/setting-up-a-wireless-network

  • am getting only a few wifi I do not receive my freewifi company, I was gettig 2 days before now I can't connect, but my roommate can connect

    am getting only a few wifi I do not receive my freewifi company, I was gettig 2 days before now I can't connect, but my roommate can connect

    Hi Vijay,

    1. have you made changes on the computer before this problem?

    2. you receive an error message or error code?

    This problem can occur because network settings, refer to the steps in the following Microsoft article and check.

    How to troubleshoot wireless network connections in Windows XP Service Pack 2: http://support.microsoft.com/kb/870702

    Manage your network connections: http://windows.microsoft.com/en-in/windows-xp/help/networking/manage-network-connections

    To set up automatic wireless network configuration: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/wlan_client_configure.mspx?mfr=true

    Hope that the information provided is useful.

  • I can't connect to the internet to activate Windows. Is there another way to do it?

    Need help to activate windows xp.

    Hello all, I use t-mobile internet, because its dongle I can not connect to activate my windows, is it posibillity to get the code from another computer or something then enter in to my old pc.

    Thank you and sorry for my bad English,
    Henrikas P.

    Take the option to activate by phone

  • G62: Hi all. I can not connect to BIOS.system disable key!

    Hi all. I can not connect to the BIOS. for this I need to select the other edge card is damaged disable the code 76671979. Please help me

    Hello

    Enter: 69759379

    Kind regards

    DP - K

  • I can't connect to the e-mail account on my other computer, keeps saying my mapi or outlook express, do not set up

    I can't connect to the e-mail account on my other computer, keeps saying my mapi or outlook express, do not set up

    Hello

    ·          What is the exact error message that you receive with the error code?

    ·          Do you remember all the recent changes on the computer before the show?

    ·          What is the service pack installed?

    Meanwhile, we can see: Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express: http://support.microsoft.com/kb/813514

  • Windows vista basic when I turn it on is to try to do a startup repair but can't, I can not connect my laptop

    ORIGINAL TITLE: Need help with this 1, you can

    I have a dell inspiron 1520 windows vista basic when I turn it on it is

    trying to do a startup repair but can't so I can't connect my laptop or anything

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    Hello

    Try to press F12 on startup and run the Dell, diagnostic tests.

    "How to run Dell 32-bit Diagnostics utility"

    http://support.Dell.com/support/topics/global.aspx/support/KCS/document?docid=52057

    And here is the link to the Dell Forums; they may not know this error code:

    http://en.community.Dell.com/support-forums/default.aspx

    And here are the methods, if necessary, to reinstall Vista on a Dell computer.

    Since the recovery Partition;

    http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&l=en&s=Gen&docid=DSN_336966&isLegacy=true

    And if provided by Dell discs recovery.

    http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&CS=19&l=en&s=DHS&docid=DSN_339949&isLegacy=true

    See you soon.

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