El Capitan does not restart while updating

El Capitan 10.11.3 trying to reboot the system to install 10.11.4. It closes all applications, there is only the trash and Finder icons in the Dock, but nothing happens.

It is an opportunity to update to OS X without completely reinstalling the system? And why this is happening?

Hi there bibimij,

It seems that you install the 10.11.4 updated, but the computer does not restart on its own. There could be several reasons for something like that happening, but I'd first leave applications running when you run the update because there might be an application taking upward. If you are not sure whether or not you have closed them all, you can use Force Quit to quit any programs that may be running.

Force a nearby application on your Mac.

If this does not help, then I would then reset your PRAM:

How to reset the NVRAM on your Mac.

Test the issue once this has been reset. If she keeps going on although I would then start in safe mode so that some at the system level and hiding the kernel, as well as perform a disk check and repair if necessary.

Try safe mode if your Mac does not end commissioning

Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

To leave safe mode, restart your computer without pressing any keys during startup.

Then exit the safe mode with a normal restart and test once more. Thank you for using communities of Apple Support.

Tags: Mac OS & System Software

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