EliteBook 1020: External keyboard does not work in the form of Bitlocker

We had a few HP 1020 and 1040: models recently, and all have the same question. When the laptop is connected, the external keyboard does not work in the form of Bitlocker. It works in the BIOS and in Windows itself, but not in Bitlocker. This means that we must open the laptop screen to enter the Bitlocker pin, then let it open and GPO that dictates the computer into hibernation when the lid is closed. We have twisted the GPO, but in vain. Anyone else seen elsewhere or a solution?

If the bios is up to date, I would look at the BIOS settings. I think that Fast Boot is enabled in your case, this may cause usb devices not to see in the stadium that BitLocker requires

Tags: Notebooks

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