EliteBook 2740 recharge does not and HP product Assistant crashes when you start the battery check

I just buy an elitebook 2740.  When I hover over the battery and plug icon in the taskbar, it says do not charge battery.  I tried to uninstall the ACPI compatible driver in the Device Manager and scan for new hardware to reinstall it, and it worked the first time.  But now it does nothing.  When I open produced tune, I get an error message and the program crashes when starting the battery check.

Yes, I downloaded and installed the BIOS and chipset drivers and followed by the shutdown sequence.  It's the job niow.  I called Technical Support and learned that the battery does not load when it reaches a certain percentile because the computer recognizes it has a good charge.  When it is less than 95% fresh or so, it will load.  Mine does not work correctly.  Appreciate your help, I wasn't aware of this design feature before now.  Overall it was a good exercise.

Tags: Notebooks

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