EliteBook 840 G1 and 2013 UltraSlim Dock with dual only monitors Windows 8.1 no second monitor

My company recently purchased HP EliteBook 840 G1 laptops with discrete graphics.  Alongside this, we use the Dock UltraSlim 2013 with dual monitors HP LV2311 connected using HP DisplayPort / DVI adapters.

8.1 Windows displays only a single monitor, that the second monitor is not available.  I can try to cover both monitors for a resolution fo 3840 x 1080, but when I try to do just the display reverts to the poster in mirror.

I can use the DisplayPort on the side of my laptop and just a single DisplayPort on the platform and the OS will see both monitors.

Please advise, it is unnecessary to have a dock with double DisplayPorts which cannot display two monitors with them.

Yes the problem really existed with the original HP driver and that Microsoft installs by default.  HP released a newer driver for 8.1.

Tags: Notebooks

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