EliteBook 840 G1: Validity Sensor fingerprint reader is not listed in biometric devices

I received an Elitebook 840 G1, tried to turn on the fingerprint reader, but it was not acknowledged.
Control Panel/biometrics devices, there is no device, although the "Validity Sensor" Device Manager is listed, the pilot seems too. I installed HP ProtectTools Security Manager, where I can find the footprints of the option, but to logon Windows is always Username/Password the only option to log on the system.
Check the BIOS, fingerprint logon is enabled. Tried to uninstall Validity Sensor and then reinstall it, didn't work.

OS: Win7 (x 64)

Thank you in advance!

See you soon,.



In the meantime, I found the solution:

I've updated HP Client (sp63509) Security Manager, opened the program, registered my fingerprints and checked 'Windows logon security' at home/Advanced Settings / Security Features.

It finally works, I can not connect with my fingerprints.
(Again, under control panel / biometric devices there is no item listed)

See you soon,.


Tags: Notebooks

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