EliteBook 840 G3 Notebook PC: Windows 7 RAID Driver for laptop HP EliteBook 840 G3

Hello!

I got a (currently non-prepared) new HP EliteBook 840 G3 Notebook PC I want to drop Windows 7 (64-bit) enterprise on.  But while trying to configure the operating system via a USB stick or a DVD - ROM drive, I get the following message from the Windows installation after you click 'Install now':

"A required CD/DVD drive device driver is missing. If you have a driver disk, CD, DVD, or USB flash drive, please insert it now. »

If one of your great technicians could direct me to where is this driver and how to install it, I would be very grateful.

Thank you

Nick

Hi, Nick.

The problem with your laptop is Skylake chipset and lack of USB3 drivers in your windows installation media.

Skylake chipset does not have USB2 support until after you have installed the chipset driver.

The solution to your dilemma is to run this tool on a PC with W8.1 or W10.

There is a readme instruction link (found in the section release notes), which will provide you with the information that needed to get the W7 to install on your PC.

https://Downloadcenter.Intel.com/download/25476/Windows-7-USB-3-0-creator-utility

Tags: Notebooks

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