EliteBook 8440p memory upgrade problem

I have a 8440p with 2 GB installed, running Windows 7 32 bit (Yes, I know, this config sucks).

I want to get all of the 4 GB addressable with Win7/32 myself a 4 GB SODIMM thinking that later, if we ever 64-bit installed, I can go up to a massive 6 GB addressable immediately and have the option for 8 GB...

So when the 4 GB is installed in the Bay of belly, the machine starts fine, but go to the CP, it shows the 6 GB installed (fine) but only 2.92 GB usable (not so well). I was expecting something much closer to 4 GB addressable (for example 3.9 GB). Advanced Tools-Resource Monitor shows approximately the same (2.91 GB).

Having just updated i7 laptop Alienware my son to 32GB, I know that CP still show a slight deficit in GB usable, but not of 33.33%. I expect the used to be quite a bit closer to 4 GB to that.

Any ideas what could be causing this? Don't forget, I still have the original 2 GB in there and, Yes, please answer if you know the problem, rather that suggest I have delete the original SODIMM and try it (which will take a week until we can get a breakfix guy to do it, otherwise it will void the warranty, apparently).

Thank you in advance for your help!

D.

Hello dv2

Thanks for posting on the HP Forums!

I understand that you have a problem with your laptop. However, since it is a commercial laptop, you should post your question on the map cell of the HP Enterprise Forums for a better answer.

Have a wonderful day!

Mario

Tags: Notebooks

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