EliteBook 8470p: EliteBook 8470p USB 3.0 ports driver not installed in Window 7 Ultimate 32 bit

Dear Sir.

I am facing problem in installing driver for USB 3.0 in EliteBook 8470p on Windows 7 Ultimate 32 Bit Port. So please say if 32-bit is taken in charge or 64-bit supported for USB 3.0 driver.

its two USB 3.0 ports doesn't detect the USB 2.0/USB 3.0 or USB key (Flash DRIVE, portable, etc.)

Please answer soon



The usb controller you model posted ID indicates that your laptop is not a p 8470, but a p 8460.

You need this driver usb 3 to this ID.


The 8470p have the Intel USB3 controller and the 8460 p have the Renesas Electronics USB 3.0 Host Controller.

That's why I finally asked for hardware ID, because if you had a 8470 p then or the other of these Intel drivers I posted should have worked.

Tags: Notebooks

Similar Questions

  • HP Elitebook 8460p: USB 3.0 ports do not work

    Number and name of the product: HP Elitebook 8460 p - WX558AV
    Operating system: Windows 7 Pro 64-bit

    When I opened my laptop today, my wireless mouse will not work. Then I find that all my USB 3.0 ports on the left do not work or the other. If I plug in my external hard drive, I can see clearly (which means power is there), but the drive will not be displayed in Windows Explorer.

    I also had another weird error that my computer will not shutdown. It will be auto-restarting/reset in a few seconds. Very strange.

    Is this a software or hardware failure? This laptop was bought anything recently and I expect the quality of the business.

    Thank you


    I solved this. It wasn't because of the driver. I reinstalled the driver from this link that you provided before the validation of this one, but it did not work. I googled high and low and found various fixes, but they do not work.

    I have even come back to an image previous when I just installed Windows 7 (and at that time where the USB ports still work). However, after restoration, the ports still refuse to recognize any USB.

    So I think that there are only 2 possibilities: hardware failure (1), or a BIOS (2) problem.

    Then I updated to the latest version of the HP BIOS (using HP Support Assistant) and then voila. Problem solved.

    I guess the updates of Windows 7 somehow comes into conflict with Bios HP, where the question.

    I hope my explanation is clear enough for someone with the same problem can fix their computers.


  • WiFi not detected after installing Windows 7 Ultimate 64 - bit Elitebook 8740w


    I used a DVD to install Windows 7 Ultimate 64 - bit to replace Windows 7 Professional 64 - bit on my Elitebook 8740w. In the end, I used a new facility as the upgrade option ended with a failure error. However, after the clean installation, it cannot detect any wifi. What drivers I am likely to need download and re - install?

    Thank you, in advance.


    Hi, Kenwin:

    Here is the link to the wireless card driver you need:


  • Envy of HP Dv7 - 7223cl Windows 7 Ultimate 64 - Bit: USB 3.0 Ports will not work.

    When I plug my mouse into one of the USB 3.0 ports, Windows does not sound has indicated that it is connected. I did a clean reinstall there two days and most of my drivers installed, but they do not work. A store local deleted Windows 8 PC and installed Windows 7, a few weeks ago, and USB 3.0 ports was working at this time, so drivers exist. After having some problems, I decided to do a clean reinstall of Windows 7, which has deleted all my drivers and I was able to reinstall most of them, but USB 3.0 ports has not worked since and still not working. I looked on the internet, but I couldn't find the right one. I looked in the management system and found that two devices: PCI Device and SM Bus controller are shown with a yellow sign. After looking under properties, I found that the two do not have their drivers installed (Code 28). Anyone know where to find the drivers for this problem?

    Nevermind, it works now. I just had to uninstall and reinstall all components of AMD. Thanks for your information!

  • Satellite A10: RGB Port is not installed - can not use external display

    Satellite A10 the RGB PORT is not installed & cannot be used as external display. I tried to install the communication or COM 1. interrupt code. What are the possible solutions?


    What did you mean by "not installed"?
    Generally, you don't need to install anything. You don't need any drivers for this port 3.
    Windows XP drivers should work properly.

    Please check device manager if there are errors or yellow exclamation points.
    If the problem occurs for a short time, you can try to use the WinXP restore tool.
    This tool will reduce the BONE until the start.

  • Windows 7 Ultimate 64 bit usb. Where can I get?

    I plan on building a new pc for games. I have windows 7 ultimate, 64-bit. I don't really want to buy a DVD player, so I'm going with a USB method. I looked around. and many people have found a good one. I have, but can't find one Windows 7 Ultimate, 64 bit. I looked on Amazon, Newegg, google. I can't find anywhere. If you know where I can get it. Please reply with the link. Thank you!

    What do you mean by only Windows 7 Ultimate 64 bit?  As far as I know Microsoft provides only a copy 32-bit and 64-bit Windows 7 edition specific or iso discs. Microsoft has stopped selling copies of Windows 7 from Microsoft Store so, you buy and download the iso file from any other store or Web site. You can either purchase a license to retail or OEM. OEM license includes a single disk with a single architecture. To know the difference between selling retail and OEM copies check this post: what is the difference between Windows 7 retail and OEM?

    Visit this page to know how to burn Windows to USB and make it bootable: How to make a Bootable USB

    If you encounter an iso file, then you can mount it by selecting open with Windows Explorer which only works with Windows 7 or superior ortherwise you can extract iso with an extraction software.

  • Disconnect external USB key using Windows 7 Ultimate 32 bit

    Whatever the USB that I connect to my desktop PC Windows 7 continualy disconnects readers. I tested many drives, but when tested on my laptop using Windows 7 Ultimate 64 bit all these exact same drives work perfectly.

    My office is using and Intel Core 2 Quad Q6600 2.4 GHz with 3 GB of memory.

    I've read this complaint anywhere on the Internet and I tried several fixes with no positive results. All the drivers are up to date. I uninstalled and reinstalled until I'm blue in the face.

    What I read during my research, it seems that this is a common problem that 64-bit users are complaining a lot, but that's obviously a problem with the 32-bit version of Windows 7 as well. Many tech Internet sites also claim that it is ONLY a problem on the desktop and not on laptops, which I guess I confirmed in my tests.

    Everyone does experience, and if anyone has found a fix?

    Thank you.

    Hi flhtcuu,

    See the following articles with some good information and troubleshooting:




    I hope this helps!

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • USB 3.0 port does not work at the speed of the USB 3

    When I plug in my external hard drive seagate-freeagent I get this message: "this USB mass storage device can transfer information faster if you connect it to a superspeeed USB 3.0 port» The computer has 3 USB ports, but none of them are the insert blue plastic that are supposed to have usb ports 3.

    I want TO Ultrabook 4-1043cl I thought has USB 3.0 on this subject. According to these specifications, it must have 2 usb3 and 1 usb2.


    My computer corresponds to the form above. The 2 usb ports on the left have a small "ss", painted between the 2 of them. A usb port on the right has a small lightning bolt painted there. As I said earlier, none of them have the blue plastic insert. I get the same message "this transfer faster if connected to usb 3.0...» When I connect the external hard drive to one of the 3 usb ports. All ports to transfer data, connect to disks, goodies, etc. They just don't transfer to 3.0 speeds.

    I am running Windows 7, not windows 8 and I keep windows up-to-date.

    I found this post talks about a Texas Instruments XHCI controller faulty, but my controller is an Intel USB 3.0 Host Controller stretch.


    So I wonder why the usb 3 seems to work and how to operate?

    Thanks for any help you can give.


    You won't lose me. I'm probably in a different time zone you are.  I live in Europe.

    If you still have the unknown device follow these steps:

    Open Windows Explorer and locate the SWSetup folder.

    Expand the folder, find the sp56724 folder and double-click it to open it.

    This is where the driver for the device unknown (USB 3.0 host controller should be).

    Call the Device Manager.

    Right click on the unknown device and select Update driver software.

    In the next window, select browser my computer for driver software.

    Now, you can choose to let the operating system locate the software or the path to the sp56724 folder yourself. In both cases, ensure that a signed driver is selected.

  • Satellite Pro 480cdt: USB ports do not work with Windows XP

    Hi friends.

    I install xp window in my laptop, now I can not install any material thanks to a port USB flash drive IE, wireless modem, camera

    Hello my frend

    You are joking or you are serious with the use of Windows XP Home edition on this point, unit for almost 10 years. ;)

    The set comes with Win 95. Try to use Win 98 and be happy if it works properly.

  • HP ENVY Beats all-in-One: usb 3.0 ports do not work

    USB 2.0 hubs work but the 3.0 have never worked. Thumb drives and exterrnal readers do not appear in the file manager. No problem, indicated in the Device Manager.

    Thank you for your help.

    After searching around, I found new info: F2 at startup - BIOS - HP has a tool to check if different parts of the computer are working correctly. (Officially), I learned that the usb ports two 3.0 do not work (despite Device Manager, telling all the devices work properly). I received a "failure code" and a phone number to call. Technical support has confirmed that the failure code indicated the 3.0 ports do not work, and for $215 they can repair (price including shipping Fedex).

    I see if someone locally replace ports. Not sure that 3.0 ports are worth anywhere from $215. After all, the computer works just fine as it is. It's just annoying, they have never worked, that it took so long to finally find a solution, and that the warranty has expired.

  • USB 3.0 port does not


    I bought the HP Pavilion 15 - N259TX with windows 8. Today, after installinf windows 7 ultimate my USB 3.0 port stopped worki g. I even downloaded the driver from hp site. can someone give a solution for my problem.

    Thanks in advance.


    See if the USB 3 directly from Intel driver works for you...

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22824 & lang = eng

  • HP 15-AF006AX: USB 2.0 port does not work


    I installed window 7 in my new laptop, but the usb port does not work in the case of data transfer.

    and I am not finding a driver for this, can you help me for this problem

    Thanks in advance


    The only suggestion I can offer would be to settle the AMD Chipset drivers from the link below the problem.

    You want the first file on the Web page.  Install and reboot the PC.


  • Satellite L875D: USB 3.0 ports do not work after decommissioning of Win8 for Win7


    I got my OS of Win8 OEM for Win 7 Home Premium because Win8 is just not for me... Its a legal version of Win7 with a product key, storebought...

    The laptop is a Satellite L875D-10N, which I bought in September 13.

    Installation went well, except that 2 3 ports USB 3.0 no longer works.
    I can stil fresh my phone or other devices, but the laptop is not "see". Also, USB drives and other storage devices are not recognized.

    In the Device Manager the ar two ports under "other devices" and no driver is installed for them.
    I tried in different ways to find and install a driver, but it never works.

    Can someone help me with this? I would be very much greatfull!

    Kind regards

    Amsterdam, Netherlands

    > In Device Manager, the two ports are listed in the "other devices" section and no driver is installed for them.

    Indeed the USB issue seems to be related to the missing drivers.

    You must install this driver USB 3.0:
    [Driver USB AMD v Windows 7 - 64 bit: http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory = 2 & selFamily = 2 & selSeries = 178 & selProduct 7534 = & selSh ortMod = null & language = 13 & selOS = 30 & selType = all & yearu pload = & monthupload = & dayupload = & useDate = null & mode = a llMachines & search = & action = search & macId = & country = al l & selectedLanguage = 13 & type = all & page = 3 & ID = 87792 & OSI D = 30 & driverLanguage = 42]

    In addition, you will need to make sure that this chipset driver has been installed too.
    The laptop supports the graphics chip ATI and AMD chipset. The chipset driver is the driver of ATI graphics card and this is why you must make sure that this driver would be installed too.

  • HP Pro 3400 MT (usb ports do not work in windows 8.1 on Intel chipset)

    Are prorts USB on my computer do not work!
    I have Intel (E) 6 series C200 chipset. I'm updating all the drivers and after 5 to 15 minutes when the computer starts, usb ports have stopped working.
    My computer model: HP Pro 3400 MT
    OS: Windows 8.1
    Please, help me! How can I solve this problem?

    Yep! But... If this is not a new installation work? Hmm...

    Without doubt, I find a reason. It's for my X-710-BK (a4tech) mouse drivers. I switch to a different mouse and system now works fine!

    PS > not update drivers just because you can. Updated only if you wish.  -I agree!

  • Nighthawk R8500, USB 3.0 Flash drive not recognized USB 3.0 Port, Port of only 2.0

    My Nighthawk R8500 router with the latest firmware, V1.0.2.54_1.0.56, does not recognize my SanDisk Ultra Fit 128 GB USB 3.0 Flash drive when it is connected to the router USB 3.0 Port. The Ultra Fit is formatted in FAT32 and works fine when plugged into USB Port 2.0 router or my laptop.

    At first, I thought maybe USB 3.0 Port on my router wasn't working at all, but it recognizes my SanDisk 16 GB Cruzer USB 2.0 Flash Drive that is also formatted FAT 32. Unfortunately both my laptop have USB 2.0 Ports, so I don't know if the problem is with the router or the Ultra Fit Flash Drive. Everyone knows about this problem of their Flash 3.0 player is not recognized in USB 3.0 Port their router, especially with a SanDisk Ultra Fit? This problem can be resolved through firmware? I'd really like to take full advantage of the speed of USB 3.0 as I like to share files through my router via ReadyShare and ReadyCloud.

    Thanks in advance for any help, Carlos

    Technical support with me. Installation of a updated firmware, V1.0.2.64_1.0.62, which became available shortly after my post, solved the problem. -Carlos

Maybe you are looking for