EliteBook 8540w: battery - battery load, but not charging

Hello

My HP elitebook 8540w works perfectly accept for one small thing, the battery. The laptop is bought in 2012.

When my battery is mounted and the AC is plugged in, it is said: connected Ac, battery charging. But in fact the battery in the logo remains static, and it does not charge. It's already a second new battery (first, I asked the supplier of spare batteries to send a new one, ordered through parts EET, accepted HP dealer for replacements).

When I run hp support assistant, he says: the battery is faulty, replace immediately.

Underneath, it gives the code: 9LN162-000000-XD7U3F-C0CU03

This was also the case with the previous "new battery." Same code.

I lost faith in the assistand of support from hp on this part, since it is already a second new battery...

I've tried all - remove driver for battery manager and holding down power button and other things.

Does not work. The fault could be in the laptop?

Help, please?

Niels

I contacted the service to call hp and they told me that the error code is not really explain anything about the specifics of the problem. It's probably the connection between the motherboard - battery and AC adapter plugin, because I tried different batteries, adapter, software reinstalls etc.

One thing however, HPA, he says that the status code is 0c. I have not encountered this code while browsing the web, you may know what it represents?

I will contact a repairman to do the hardware checks, since I am out of warranty.

Thanks for your help!

Tags: Notebooks

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