EliteBook 8540w crashes

I have experienced some weird behavior of my EliteBook 8540w twice in the day: during labour, the whole of windows (not only) crashed suddenly without any previous error message, the machine, stop completely and instantly, like someone would have turned off a light bulb. Can you please explain what is causing this weird behavior? Any cure? Please feel free to ask back in case you think that my question is not clear enough.

I use Windows 7 Pro, SP 1

P.S. This thread was moved from the company - Compaq, Elite, Pro for laptop - PC HP ProBook, EliteBook, Compaq, slate/Tablet PC, Armada, LTE - HP Forums Moderator

Like that sounds sudden questions as a potential problem of h/w. is the system on battery or plugged when closing occurs?

In addition, before opening a case of pension (these systems come with a 3 year warranty), I encourage you to make the updates of drivers and bios

Better, however, is to use the Softpaq Download Manager (www.hp.com/go/sdm) to install all the updates available and required for your systems. Just a word of warning only select and update h/w driver and BIOS (must be made independently of the other updates) with SDM, a great tool that does not do the WRONG thing

Tags: Notebooks

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